Leading agencies include INDACO and EURO-TEL S.p.A.. A total of 2 Customer Service Outsourcing providers in Rivalta di Torino, Italy are ready to help. They serve clients such as Banks, Retail, Airlines, Call Centers, Manufacturing, Italian Market and Business Services. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Rivalta di Torino, Italy is 20,112. Average local salaries are around $18,300, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 2 matching agencies
INDACO provides a range of business services, including customer service outsourcing, call center services, and sales outsourcing. Their solutions help businesses develop their commercial activities and strengthen relationships with target customers. By integrating direct marketing tools, INDACO supports companies in achieving their goals. The company offers customized marketing databases and telemarketing B2B services to optimize business development. With a focus on customer satisfaction, INDACO helps businesses monitor and improve their service quality. Their solutions are tailored to meet the specific needs of each client, enabling them to maximize efficiency and effectiveness.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
Euro-Tel Call Center provides a range of innovative outsourcing solutions that transform the customer experience. The company offers cutting-edge services such as business services, customer service outsourcing, and call center services to help businesses achieve operational efficiency and productivity. By leveraging Euro-Tel's expertise in telemarketing, inbound, and outbound operations, companies can improve their bottom line while enhancing their brand reputation. Euro-Tel's 360-degree approach covers all aspects of customer service, including email marketing, social media management, and live chat support. With its team of experienced professionals, Euro-Tel helps businesses achieve success in the Italian market.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.