Leading agencies include Virtual Assistant Canada, Agents Republic Inc., TransPerfect, Insight Global and Omnie Integrated Services Inc.. A total of 8 Customer Service Outsourcing providers in Vancouver, Canada are ready to help. They serve clients such as Construction, Manufacturing, Insurance, Healthcare, Life Sciences, Customer Service, Financial Services, Sales, Legal and Travel. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Vancouver, Canada is 662,248. Average local salaries are around $36,946, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 8 matching agencies
With over 30 years of experience, TransPerfect helps organizations connect with their audiences worldwide. The company offers a range of services including Business Services, Customer Service Outsourcing, and Call Center Services. These services enable clients to reach new markets efficiently and effectively, maximizing gains for their business. By leveraging its specialized industry expertise, GlobalLink technology, and a team of 10,000 native-speaking linguists, TransPerfect simplifies multilingual content management and automates translation processes. This results in cost savings of up to 50% for clients. With a focus on professional translations in over 200 languages, TransPerfect is the leading choice for top companies seeking to engage with global audiences.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Omnie Integrated Services Inc. provides Business Services and Customer Service Outsourcing to help businesses succeed in today's competitive market. By utilizing innovative technologies and strategies, they deliver exceptional customer experiences that embody their brand values. With a focus on automation, personalization, and efficiency, Omnie helps businesses streamline processes, drive down costs, and increase productivity. Their services are designed to meet the unique needs of each client, resulting in world-class Customer Satisfaction scores.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $1k
General Billing Solutions Inc provides expert accounts receivable management solutions for businesses, including third-party collection services and payment management systems. This enables companies to streamline their financial operations, improve cash flow, and reduce bad debt. With a focus on customer service outsourcing, General Billing Solutions Inc offers tailored solutions for various industries, such as financial banking, telco utilities, commercial b2b, insurance, and manufacturing. By leveraging leading-edge technology and experienced staff, the company provides a comprehensive approach to credit and risk management services. This allows businesses to focus on their core activities while General Billing Solutions Inc handles accounts receivable management. The company's global network, in partnership with the International Credit Exchange, offers clients access to over 4000 credit professionals and operating in over 100 countries.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.
team of 101 - 250 people
7 years of industry experience
contact for pricing
min project budget $1k
At Virtual Assistant Canada, we provide high-quality virtual assistant services to businesses and entrepreneurs. Our team of experienced virtual assistants are dedicated to delivering exceptional support and results. With our expertise in business services, e-commerce solutions, marketing and advertising, you can focus on what matters most - growing your business. We use the latest technologies to ensure seamless communication and efficient operations. Let us help you succeed with our expert virtual assistant services.
team of 2 - 10 people
unknown
contact for pricing
min project budget $1k
Glen Group is a multi-faceted company that delivers excellence in diverse industries. The company provides specialized services including Security Services, Real Estate, Recruitment, Childcare, Traffic Management, and Home Renovations. These services enable businesses to build long-term relationships, ensure safety, and empower growth. Glen Group's team of experts crafts tailored solutions to meet the unique needs of each client, ensuring success and customer satisfaction. The company prioritizes excellence by customizing its approach, delivering well-defined and customized services as per schedule and specifications.
team of 101 - 250 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Geek Online provides a range of services to support individuals and businesses. Their team offers desktop support, laptop support, anti-virus help, Windows support, PC optimization, printer support, router support, and browser support. These services ensure that clients' devices are secure and running efficiently. By providing instant solutions, astute counsel, and continuous assistance, Geek Online helps customers troubleshoot and resolve technical issues quickly. Their services cater to a variety of computing software and hardware, including wireless printing, boot-up scans with antivirus, blue/black screen errors, and pop-up fixes. With their expert team and range of services, Geek Online is well-positioned to support clients' tech needs.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.