Leading agencies include VereQuest, AnswerForce, Answer North America, Veta Virtual and Agents Republic Inc.. A total of 51 Call Center Services providers in Toronto, Canada are ready to help. They serve clients such as Financial Services, Finance, Healthcare, E-commerce, Automotive, Business Services, Telecommunications, B2B, Business and Insurance. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Toronto, Canada is 2,731,571. Average local salaries are around $36,946, reflecting market rates.
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Found 51 matching agencies
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
AnswerForce is a leading provider of live call answering and virtual customer service solutions. Our team of experienced professionals provides personalized support to businesses, ensuring they receive the attention and care their customers deserve. With our state-of-the-art technology and flexible call center model, we help businesses grow and succeed. We're dedicated to delivering exceptional results and building long-lasting relationships with our clients.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
WEBDESK SOLUTION helps eCommerce business owners achieve their goals through branding, marketing, and custom design & development. The company is a certified partner with leading eCommerce technologies, including BigCommerce, Shopify, Shift4Shop, PrestaShop, and CS-Cart. This expertise enables the creation of one-of-a-kind UX experiences that attract new consumers and deliver personalized user experience based on customer groups. WEBDESK SOLUTION offers a range of services to help businesses prosper, from creating unique customer experiences powered by robust API-driven architecture to leveraging B2B & Wholesale expertise. The company's professionals provide front-end development services using the best technologies and tools, build resilient and secure backend solutions, and ensure all maintenance & support issues are addressed.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
A Toronto-based SEO company that specializes in search engine optimization, content marketing, and digital PR. Their team of experts provides customized strategies to help businesses dominate online rankings, increase visibility, and drive leads. By understanding the unique needs of each client, they create tailored solutions that boost website traffic, conversion rates, and overall revenue growth. With their expertise in SEOlogist's proven formula, they deliver results-driven campaigns that make a significant impact on businesses' digital presence.
team of 2 - 10 people
20+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Pat's Marketing helps small to medium-sized businesses and franchises grow their online presence through a range of digital marketing services. With over 15 years of experience in SEO, SEM, and website design, they provide tailored solutions to improve brand reputation, attract new customers, and drive sales. Their services include search engine optimization, pay-per-click advertising, content marketing, social media marketing, email marketing, PR services, mobile and app marketing, and call center services.
team of 2 - 10 people
15+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Lex Reception provides professional, reliable, and efficient legal reception services to law firms. Their services include business services, customer service outsourcing, call center services, sales outsourcing, and specialized legal intake and case screening. With 24/7 availability, Lex Reception helps law firms stay ahead of the competition and provide excellent client service. By partnering with Lex Reception, law firms can improve lead response time, automate feedback-tracking, eliminate data-entry, and streamline their workflow. This allows them to focus on high-value tasks and grow their practice. Lex Reception's dedicated team of legal receptionists provides personalized support, ensuring that every call is answered with a smile.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
VoiceLogic is a full-service marketing communications house that offers innovative messaging solutions for generating sales, business leads, and event attendance. The company provides business services, customer service outsourcing, call center services, and sales outsourcing. Their senior consultants offer professional campaign guidance and market advice to help clients make informed decisions. VoiceLogic generates prequalified 'sales-ready leads' using proven calling scripts and ringless voicemail broadcasts. Free data scrubbing, duplicate removal, and web scraping or extraction services are also provided to clients. By leveraging new marketing technologies, VoiceLogic has been a pioneer in the industry since 1996.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
MarketOne International is a leading global B2B demand generation agency that offers a range of services to help businesses drive growth and conversions. Their big data & BI, business services, digital marketing, marketing strategy, conversion optimization, call center services, sales outsourcing, and account-based marketing (ABM) solutions are designed to help clients achieve their goals through targeted and effective marketing campaigns. By leveraging their expertise in telemarketing, automation platforms, and marketing analytics, MarketOne International can help businesses overcome common challenges such as migrating marketing automation platforms, optimizing MQLs, and improving customer experience. With a focus on delivering results-driven solutions, MarketOne International is the go-to partner for businesses looking to elevate their demand generation efforts.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Expert in IT services and consulting, Millennium1 Solutions provides a comprehensive range of business services to help organizations enhance their brand promise. By delivering connected frictionless customer experiences, the company helps clients attract, win, secure, and grow their customer relationships. With a strong onshore and offshore delivery footprint, talented people, process knowledge, and enabling technology, Millennium1 Solutions acts as a trusted partner for its clients in various industries such as Financial Services, Retail, eCommerce, Telecommunications, and Government. The company offers secure facilities with PCI certification, CISD certifications, and SOC 3 reports, supporting multiple languages including English, French, Cantonese, Mandarin, and Spanish.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
Globalfaces Direct offers face-to-face fundraising services and solutions to charities across North America. With over 15 years of non-profit contact center experience, they support campaigns with conversations that convert. Their integrated approach includes live video and text chat to enhance donor engagement. The company has acquired HCB Communications to offer an unmatched donor experience for North American charities. They have partnered with over 50 charities since 2012 and secured millions of monthly donors. Globalfaces Direct provides specialized fundraising solutions, including call center services and business services.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
OPTIMA provides comprehensive business services, including call center services and sales outsourcing solutions to help businesses thrive. By offering these tailored solutions, OPTIMA enables companies to enhance customer experience, increase efficiency, and drive revenue growth. With over 30 years of continuity and growth, OPTIMA has established itself as a trusted partner for businesses seeking expert guidance. The company's commitment to client relationships and staff stability sets it apart in the contact center business. By leveraging OPTIMA's expertise, clients can improve their overall performance and achieve their goals.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
Purple Sales provides tailored solutions to drive growth through appointment setting, market expansion, lead generation, HubSpot implementation, and sales outsourcing. By leveraging their extended team, businesses can build a quality sales development team, expand into new markets, create digital marketing campaigns, and streamline processes for scalable success. This allows companies to stand out in the competitive tech industry with innovative approaches.
team of 2 - 10 people
8 years of industry experience
rate $50 - $75 / hr
min project budget $5k
Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.
team of 101 - 250 people
7 years of industry experience
contact for pricing
min project budget $1k
Answer North America offers customized solutions for businesses in the United States and Canada. Their call center services provide top-flight customer care, instant answers, and fewer mistakes. With cutting-edge technology and professional representatives, they help businesses manage incoming calls and technical questions. This comprehensive solution allows businesses to accept and track all calls, emails, and faxes, generating a web presence. By outsourcing this task, businesses save time and make more money.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Paradigm Quest Inc. offers a comprehensive range of business process outsourcing services to support the Canadian mortgage industry. The company provides cost-effective mortgage servicing and operation solutions to help lenders gain a competitive edge in a rapidly evolving market. Paradigm's innovative approaches enable mortgage consumers to experience improved mortgage outcomes, making homeownership more accessible and efficient. By leveraging specialized originators, independent mortgage agents, bank-employed specialists, and dedicated mortgage lenders, the company delivers tailored solutions that meet the unique needs of each client.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Lead Generators International specializes in generating sales-ready appointments for businesses. They conduct in-depth market research, book demos, and register prospects for webinars and events. Their goal is to build long-term relationships based on trust. By using their services, businesses can expect a well-designed business case, not just transactional lead generation.
team of 2 - 10 people
30+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
Providing expert B2B call center services, York Consulting helps businesses drive immediate and long-term activity to their sales pipeline. Their experienced team sets appointments and generates leads, reviving dormant accounts and qualifying web inquiries and trade show visits. By offering valuable advice and delivering on commitments, York Consulting has a positive reputation in the industry.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
min project budget $1k
Avenue Road Advertising offers a range of digital marketing services to help businesses succeed online. Their team provides expert web design, SEO, and social media marketing solutions that drive traffic, generate leads, and increase sales. With years of experience in the industry, they understand the importance of creating a strong brand identity and online presence. By incorporating market research into their website design and SEO strategies, Avenue Road Advertising helps businesses convert visitors into leads and achieve maximum exposure on the internet.
team of 26 - 50 people
30+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
AnswerPlus helps businesses build loyalty and never miss opportunities with people-powered, personalized call centre services. Their live virtual receptionists provide real-time answers in English and French, ensuring seamless customer interactions. With a focus on customer satisfaction ratings, AnswerPlus optimizes call flow and provides a cohesive experience across the board. Their dedicated team handles every customer interaction, giving businesses confidence in their service delivery.
team of 101 - 250 people
60+ years of industry experience
contact for pricing
min project budget $1k
Tracey Plant + Associates provides a range of business services designed to drive success. Their digital marketing solutions help businesses establish a strong online presence, while their call center services ensure seamless customer interactions. Sales outsourcing is also an option, allowing companies to focus on core activities. By leveraging expert team members, clients can benefit from increased efficiency and productivity. This enables them to make informed decisions about market trends and customer needs. With expertise in business services, digital marketing, call center services, and sales outsourcing, Tracey Plant + Associates helps businesses succeed.
team of 2 - 10 people
unknown
contact for pricing
min project budget $1k
Telestar Communications provides a wide range of services to help businesses achieve their objectives. Their call center services cater to various industries, ensuring optimal results for each campaign. The company offers data entry, payment processing, accounting, research, and information gathering services to enhance business operations. Additionally, they provide customer service, technical support, warranty support, and help desk services to ensure client satisfaction. Telestar Communications' lead generation, cross-selling, retention, appointment setting, and election services are designed to drive sales and revenue growth.
team of 26 - 50 people
unknown
contact for pricing
min project budget $1k
At Veta Virtual, we provide high-quality virtual receptionist and assistant services to businesses of all sizes. Our dedicated live receptionists handle calls and deliver personalized experiences, freeing up valuable time for you to focus on growing your business. With our services, you can free up internal resources, improve customer service, and appear more professional. We specialize in providing solutions for small businesses, accounting firms, medical practices, IT companies, construction companies, and local businesses. Our virtual receptionists integrate with your existing phone providers, reducing the need for costly equipment upgrades. Try Veta Virtual today and never miss a call!
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
VereQuest is a company that helps companies improve their customer service and sales performance. We provide quality assurance solutions, training, and outsourcing services to help businesses succeed.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
SCORE Statistical Consulting Inc. helps financial services improve roll rates, reduce write-offs, explore risk-based pricing for outsourcing collections and value distressed debt. Their toolbox provides a greater ROI by increasing efficiency. SCORE maximizes returns on written off receivables with knowledge and expert insights. The company assists clients throughout a distressed consumer debt sale, offering strategic partnerships to ensure bottom-line results.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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