Leading agencies include The Wolf Marketing, OnPath, OnCall Centre, RingRang and McGill Buckley | A Branding Company. A total of 9 Call Center Services providers in Ottawa, Canada are ready to help. They serve clients such as B2C, B2B, Small Businesses, Hospitality, Health Care, Construction, Not-For-Profit, Small businesses, Financial Sector and Trades & Services. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Ottawa, Canada is 934,243. Average local salaries are around $36,946, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 9 matching agencies
McGill Buckley offers a range of services to help businesses and brands succeed. Their team provides expert marketing, branding, and design solutions to clients across various industries, including healthcare, non-profit, hospitality, B2B, and B2C. With years of experience in creating effective marketing strategies, branding concepts, and digital marketing campaigns, McGill Buckley helps organizations establish a strong online presence, build brand awareness, and drive sales. Their services include business consulting, market planning, marketing strategy development, digital marketing, social media marketing, content marketing, pay-per-click advertising, email marketing, call center services, logo design, graphic design, website design, and branding audits. By leveraging their expertise in research, strategy, positioning, segmentation, channels, and buyer behaviors, McGill Buckley enables businesses to discover the true essence of their brand's meaning and develop competitive advantages.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
OnCall Centre provides exceptional customer service and message management for over 50 years, ensuring that no call or message is missed. With highly trained agents available 24/7 in English and French, businesses can benefit from tailored statistics and business information to improve their operations. Custom call scripts and message management enable companies to obtain the exact information they need, while secure email, SMS, and web-based forms streamline communication channels. By outsourcing call center services, companies can save time, reduce costs, and focus on more critical issues.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
min project budget $1k
SidekickAdmin offers expert virtual receptionist services designed to help small businesses streamline their operations and improve customer satisfaction. Their virtual receptionists handle customer calls, answer inquiries, and provide personalized support, freeing up business owners to focus on other tasks. With SidekickAdmin's virtual receptionist services, small businesses can expect faster response times, increased productivity, and improved customer loyalty. SidekickAdmin provides bespoke solutions tailored to meet the unique needs of each client, ensuring that their customers receive exceptional service and support. By leveraging technology, SidekickAdmin's virtual receptionists can handle a high volume of calls, including follow-ups, appointment reminders, and call-backs, without compromising on quality or customer satisfaction.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
CapitalTek provides next-generation Cybersecurity & Managed IT services to businesses across the USA and Canada. With over 15 years of experience, they offer proactive service with a personal touch, treating every client like a partner. Their comprehensive approach delivers robust protection from spam, viruses, and malicious intrusions, ensuring safe transactions and applications. CapitalTek enhances digital transformation efforts, unlocks cost-efficient solutions, and fosters productivity and safeguards digital environments. They support small to medium-sized businesses, healthcare facilities, and non-profit organizations.
team of 2 - 10 people
15+ years of industry experience
rate $100 - $150 / hr
min project budget $1k
The Wolf Marketing is a marketing and communication company that specializes in providing cutting-edge solutions for businesses. Our team of experts has years of proven experience and delivers effective resolutions to help businesses grow and succeed. We offer a range of services including business services, customer service outsourcing, web design, search engine optimization, social media marketing, pay per click, marketing strategy, call center services, and more.
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
OnPath provides Business Services, Call Center Services, and Sales Outsourcing to help businesses grow. Their services include Inbound and Outbound Phone Channel Marketing that drive performance and an exceptional customer experience. CanadaDirect, a subsidiary of OnPath, offers prompt inbound customer service with a focus on first call resolution and customer experience. They also deliver outbound calls at a lower cost while improving quality, CX, and compliance. Additionally, they have developed the Voice Assistant Solution (VAS) to revolutionize the telemarketing industry. OnPath's expertise allows businesses to connect directly with customers, develop relationships, and create positive experiences.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
min project budget $1k
Amplified Analytics provides a comprehensive suite of services to help businesses optimize their customer experience. Their AI-powered solutions enable companies to gather market intelligence, improve efficiency, automate quality assurance programs, and fix broken processes. By leveraging advanced analytics tools, Amplified Analytics helps organizations increase customer satisfaction, reduce costs, and gain a competitive edge. Their call center autoQA technology scans transcripts for matches in key data categories, aggregates information, and evaluates performance against business objectives. With a focus on compliance to corporate messaging, disclosures, and legal requirements, Amplified Analytics ensures that businesses can truly objective coaching and analysis. The company's services also include business services, AI development, and call center services, making it an ideal partner for companies looking to transform their customer experience.
team of 2 - 10 people
6 years of industry experience
rate $150 - $200 / hr
min project budget $10k
RingRang provides reliable receptionist services to businesses in Ottawa and Toronto. Their team of virtual receptionists ensures no call or message goes unanswered, making it easier for clients to focus on their core activities. With RingRang's services, businesses can increase revenues by booking more appointments and outselling their competition. They also help reduce the risk of missed calls and lost opportunities. By outsourcing repetitive tasks, businesses can improve customer experience and stay ahead of the competition.
team of 2 - 10 people
5 years of industry experience
contact for pricing
contact for pricing
Clarity Accounting & Business Consulting provides expert accounting and bookkeeping services to Ottawa businesses. With years of experience, they offer a range of services including tax planning, CFO services, and QuickBooks/Xero implementation. By outsourcing their accounting needs, business owners can free up time to focus on growth and strategy. Clarity's team is dedicated to providing reliable financial advice and strategies to help businesses minimize tax burdens and maximize profits. Whether you're a construction company or a not-for-profit organization, they have the expertise to support your unique accounting needs. By working with Clarity, Ottawa businesses can achieve financial clarity and success.
team of 2 - 10 people
4 years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Explore top locations where agencies offer Call Center Services
HeroAgencies helps you connect with the best experts in each domain.