Your search found 9 companies in Vancouver, Canada offering Call Center Services services!

Leading agencies include Virtual Assistant Canada, Predictable Revenue™ Inc., Agents Republic Inc., Prestige Marketing and TransPerfect. A total of 9 Call Center Services providers in Vancouver, Canada are ready to help. They serve clients such as Life Sciences, Financial Services, Sales, Legal, Varies, Travel, Retail, Google, Energy and Startups. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Vancouver, Canada is 662,248. Average local salaries are around $36,946, reflecting market rates.

Average starting budget
$1,667
while min. project budget is $500
based on 9 profiles
Average hourly rate
$38
and starting from $10 / hr
based on 9 profiles
Popular skills
Google SuiteSEO strategiesMicrosoft OfficeCloud automationOneLink technologyGlobalLink technologyArtificial intelligenceArtificial IntelligenceProject Management ToolsProprietary AI algorithms
Key technical proficiencies
based on found companies
Also specialize in
Business Services (9)Call Center Services (9)Customer Service Outsourcing (5)Big Data & BI (2)Sales Outsourcing (2)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Trusted by
Google
Microsoft
Airbnb
Spotify
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Found 9 matching agencies

T
New York, United States

With over 30 years of experience, TransPerfect helps organizations connect with their audiences worldwide. The company offers a range of services including Business Services, Customer Service Outsourcing, and Call Center Services. These services enable clients to reach new markets efficiently and effectively, maximizing gains for their business. By leveraging its specialized industry expertise, GlobalLink technology, and a team of 10,000 native-speaking linguists, TransPerfect simplifies multilingual content management and automates translation processes. This results in cost savings of up to 50% for clients. With a focus on professional translations in over 200 languages, TransPerfect is the leading choice for top companies seeking to engage with global audiences.

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

min project budget $1k

I
Atlanta, United States

Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

P

Predictable Revenue helps businesses boost sales development efforts through its Four Core Processes, designed to maximize return on investment. The company provides business services and call center services that enable companies to build pipeline, manage deals, and nurture relationships with potential customers. By leveraging Predictable Revenue's expertise, businesses can overcome common pain points such as unclear rules of engagement and out-of-sync playbooks. With a focus on sales outsourcing, Predictable Revenue helps clients achieve their growth goals and stay ahead in the market.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

P
Vancouver, Canada

At Prestige Marketing, they specialize in delivering expert digital marketing solutions to help businesses stand out from the competition. Their team of experts offers a wide range of services, including business services, app designing, advertising, social media marketing, content marketing, email marketing, PR services, mobile & app marketing, and call center services. By utilizing these services, businesses can increase their online visibility, drive more free traffic to their websites, and ultimately boost their sales.

team of 2 - 10 people

10+ years of industry experience

rate $100 - $150 / hr

min project budget $5k

M
Edmonton, Canada

MetCredit is Canada's go-to source for collecting business debt. Since 1973, they have been serving businesses of all sizes across the country with their commercial and consumer collection agency services. Their Solution-Oriented Recovery approach and proprietary AI algorithms enable fast and effective debt collection. With offices in Vancouver, Edmonton, Toronto, and Montreal, MetCredit provides reliable cash flow to clients while preserving brand reputation. They also leverage artificial intelligence for faster debt collection and report delinquent and paid accounts to major credit bureaus.

team of 26 - 50 people

50+ years of industry experience

contact for pricing

min project budget $1k

A
Vancouver, Canada

Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.

team of 101 - 250 people

7 years of industry experience

contact for pricing

min project budget $1k

V
Vancouver, Canada

At Virtual Assistant Canada, we provide high-quality virtual assistant services to businesses and entrepreneurs. Our team of experienced virtual assistants are dedicated to delivering exceptional support and results. With our expertise in business services, e-commerce solutions, marketing and advertising, you can focus on what matters most - growing your business. We use the latest technologies to ensure seamless communication and efficient operations. Let us help you succeed with our expert virtual assistant services.

team of 2 - 10 people

unknown

contact for pricing

min project budget $1k

It's Your Time Business Services Inc. provides expert bookkeeping and virtual support services to Canadian businesses. With over a decade of experience, they offer a range of solutions including call center services, business services, and reception services to help businesses manage their day-to-day tasks. Their team of experts can assist with email management, client relationships, document creation, event coordination, social media management, and more. By outsourcing these tasks, businesses can focus on growth and expansion, while ensuring their operations are running smoothly. It's Your Time takes the stress out of filing taxes by identifying claimable expenses and providing straightforward bookkeeping solutions. Their virtual assistant services also support businesses in taking their operations to the next level.

team of 2 - 10 people

15+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

G
Sheridan, United States

Geek Online provides a range of services to support individuals and businesses. Their team offers desktop support, laptop support, anti-virus help, Windows support, PC optimization, printer support, router support, and browser support. These services ensure that clients' devices are secure and running efficiently. By providing instant solutions, astute counsel, and continuous assistance, Geek Online helps customers troubleshoot and resolve technical issues quickly. Their services cater to a variety of computing software and hardware, including wireless printing, boot-up scans with antivirus, blue/black screen errors, and pop-up fixes. With their expert team and range of services, Geek Online is well-positioned to support clients' tech needs.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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