Leading agencies include Virtual Assistant Canada, Predictable Revenue™ Inc., Agents Republic Inc., Prestige Marketing and TransPerfect. A total of 9 Call Center Services providers in Vancouver, Canada are ready to help. They serve clients such as Life Sciences, Financial Services, Sales, Legal, Varies, Travel, Retail, Google, Energy and Startups. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Vancouver, Canada is 662,248. Average local salaries are around $36,946, reflecting market rates.
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Found 9 matching agencies
With over 30 years of experience, TransPerfect helps organizations connect with their audiences worldwide. The company offers a range of services including Business Services, Customer Service Outsourcing, and Call Center Services. These services enable clients to reach new markets efficiently and effectively, maximizing gains for their business. By leveraging its specialized industry expertise, GlobalLink technology, and a team of 10,000 native-speaking linguists, TransPerfect simplifies multilingual content management and automates translation processes. This results in cost savings of up to 50% for clients. With a focus on professional translations in over 200 languages, TransPerfect is the leading choice for top companies seeking to engage with global audiences.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Predictable Revenue helps businesses boost sales development efforts through its Four Core Processes, designed to maximize return on investment. The company provides business services and call center services that enable companies to build pipeline, manage deals, and nurture relationships with potential customers. By leveraging Predictable Revenue's expertise, businesses can overcome common pain points such as unclear rules of engagement and out-of-sync playbooks. With a focus on sales outsourcing, Predictable Revenue helps clients achieve their growth goals and stay ahead in the market.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
At Prestige Marketing, they specialize in delivering expert digital marketing solutions to help businesses stand out from the competition. Their team of experts offers a wide range of services, including business services, app designing, advertising, social media marketing, content marketing, email marketing, PR services, mobile & app marketing, and call center services. By utilizing these services, businesses can increase their online visibility, drive more free traffic to their websites, and ultimately boost their sales.
team of 2 - 10 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
MetCredit is Canada's go-to source for collecting business debt. Since 1973, they have been serving businesses of all sizes across the country with their commercial and consumer collection agency services. Their Solution-Oriented Recovery approach and proprietary AI algorithms enable fast and effective debt collection. With offices in Vancouver, Edmonton, Toronto, and Montreal, MetCredit provides reliable cash flow to clients while preserving brand reputation. They also leverage artificial intelligence for faster debt collection and report delinquent and paid accounts to major credit bureaus.
team of 26 - 50 people
50+ years of industry experience
contact for pricing
min project budget $1k
Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.
team of 101 - 250 people
7 years of industry experience
contact for pricing
min project budget $1k
At Virtual Assistant Canada, we provide high-quality virtual assistant services to businesses and entrepreneurs. Our team of experienced virtual assistants are dedicated to delivering exceptional support and results. With our expertise in business services, e-commerce solutions, marketing and advertising, you can focus on what matters most - growing your business. We use the latest technologies to ensure seamless communication and efficient operations. Let us help you succeed with our expert virtual assistant services.
team of 2 - 10 people
unknown
contact for pricing
min project budget $1k
It's Your Time Business Services Inc. provides expert bookkeeping and virtual support services to Canadian businesses. With over a decade of experience, they offer a range of solutions including call center services, business services, and reception services to help businesses manage their day-to-day tasks. Their team of experts can assist with email management, client relationships, document creation, event coordination, social media management, and more. By outsourcing these tasks, businesses can focus on growth and expansion, while ensuring their operations are running smoothly. It's Your Time takes the stress out of filing taxes by identifying claimable expenses and providing straightforward bookkeeping solutions. Their virtual assistant services also support businesses in taking their operations to the next level.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Geek Online provides a range of services to support individuals and businesses. Their team offers desktop support, laptop support, anti-virus help, Windows support, PC optimization, printer support, router support, and browser support. These services ensure that clients' devices are secure and running efficiently. By providing instant solutions, astute counsel, and continuous assistance, Geek Online helps customers troubleshoot and resolve technical issues quickly. Their services cater to a variety of computing software and hardware, including wireless printing, boot-up scans with antivirus, blue/black screen errors, and pop-up fixes. With their expert team and range of services, Geek Online is well-positioned to support clients' tech needs.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Vancouver from 9 available options
Before contacting Call Center Services agencies in Vancouver, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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