Best Call-Center Services in United States

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Found 1232 matching agencies

R
Redial BPO Call Center
Smarter Approach to Business Growth

team of 101 - 250 people

8 years of industry experience

contact for pricing

Min project budget $50k

P
PCMSI
Efficient and Reliable Customer Support Solutions

team of 2 - 10 people

60+ years of industry experience

contact for pricing

contact for pricing

V
Velarium
Expert IT Solutions for a Smarter Tomorrow

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

W
WinBizSolutionsIndia
Expert Outsourcing Services for Business Growth 🚀

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

H
H-Line Soft
Best solution for your business with high quality and shortest possible time.

team of 26 - 50 people

unknown

contact for pricing

Min project budget $1k

C
Capital Recovery Corporation
Debt Collection Services for Business Success 📈

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

S
SMS NA
Expert Solutions for Small to Medium Businesses

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

P
Proxima
Nearshore BPO Call Center Solutions for Insurance Companies

team of 26 - 50 people

3 years of industry experience

contact for pricing

contact for pricing

S
SD&A Teleservices
Tailoring campaigns for nonprofit success since 1983 📈

team of 26 - 50 people

40+ years of industry experience

contact for pricing

Min project budget $1k

V
VoiceStamps
Reliable Inbound and Outbound Voice Applications

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

P
Pennyrile Technologies
Expert IT solutions for small and medium businesses

team of 2 - 10 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

C
Cool & Associates LLC
Expert Hispanic marketing solutions for business growth

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Sumaria Systems, Inc.
Supporting vital missions for 40 years

team of 101 - 250 people

40+ years of industry experience

contact for pricing

contact for pricing

C
Customer Direct
Expert Contact Center & Business Intelligence Solutions 📈

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Carden IT Services
Expert IT Solutions for Growing Businesses

team of 2 - 10 people

15+ years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

A
Apartment Lines
Answering Service for Property Managers

team of 2 - 10 people

unknown

Rate $25 - $50 / hr

Min project budget $1k

C
California Survey Research Services
Quality data collection and processing for clients of all industries.

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

S
Squeeze
Accelerate sales, grow revenue and increase profitability

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $25k

C
Civility Management Solutions
Elevating growth for clients through effective work environment solutions.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

W
WOLFGUARD IT
Transforming IT into a trusted asset for businesses

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

G
GSM
Automotive Marketing Solutions for Success

team of 101 - 250 people

30+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

C
CX Collective
Empower Revenue Growth through Customer Experience Excellence

team of 2 - 10 people

9 years of industry experience

Rate $150 - $200 / hr

Min project budget $5k

M
MPC Call Centers
Expert Call Center Solutions for Businesses

team of 26 - 50 people

100+ years of industry experience

contact for pricing

contact for pricing

R
Revenue Group
Seamless Business Process Outsourcing Solutions 💼📈

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

C
Catalyst Solutions
Health plan consulting and outsourcing solutions

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

Q
Q-vantage
Build your dream mobile app with Q-vantage

team of 26 - 50 people

20+ years of industry experience

Rate $150 - $200 / hr

Min project budget $10k

S
Sunshine1
Reliable and affordable answering services for businesses

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

H
HW Staffing Solutions
Connecting Great People with Great Companies

team of 26 - 50 people

40+ years of industry experience

contact for pricing

Min project budget $1k

A
Anomaly Squared - BPO
Transforming businesses through innovative customer contact center services

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

S
SD Tech - Managed IT and VoIP
Expert IT solutions for businesses in San Antonio.

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

K
Kim's Answering Service
24/7 Answering Service for Businesses Nationwide 📞

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
Texas Call Center Solutions, LLC
Expert Call Center Services for a Seamless Customer Experience 😊

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

C
CCS
Customer Contact Services for all shapes and sizes

team of 26 - 50 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

M
MarketingBull
Generating leads and conversions into paying clients

team of 2 - 10 people

7 years of industry experience

contact for pricing

Min project budget $1k

G
GoVivace Inc
Transforming business with AI-powered solutions

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

Q
Quincy Telemessaging
Connecting businesses to customers 24/7

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

A
ASG Information Technologies
Transforms your business through IT investments

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

M
Med Communications, Inc.
Trusted medical affairs partner for life sciences sector

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Capital Management Services
Proven Recovery Solutions and Customer Service Excellence

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Answer America
Expert Answering Service for Small Businesses

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

U
United Call Center Solutions
Always available to answer your calls 24/7.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Customer Elation
Providing exceptional call center services and solutions.

team of 101 - 250 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

M
Main Line Telecommunications
Answering Service & Support for Priority Customer Experience 📞

team of 2 - 10 people

70+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

H
Hastings Humans
Personalized Customer Service at All Hours

team of 2 - 10 people

70+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

K
KG Invicta Services
Leader in BPCM Services

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

U
Ulltium Consulting
Expert industry experience for a competitive advantage

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

D
Datrose
Business Process Automation Experts

team of 26 - 50 people

40+ years of industry experience

contact for pricing

Min project budget $1k

R
Rx Technology
Expert IT Solutions for Businesses

team of 26 - 50 people

30+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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