Best Call-Center Services in United States

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Found 1232 matching agencies

I
Infomatic Solutions
Reliable Offshore Outsourcing Partner for Business Growth

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

B
Bidslot Marketing, LLC
Your Partner in Business Success

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Centro CDX
Transforming businesses through innovative digital technology

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

K
KPInterface, Inc.
Transforming IT for Business Growth

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

L
LawyerLine™
Your trusted legal answering service partner

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

T
The Call Gurus
Making a Difference, One Call at a Time.

team of 501 - 1000 people

7 years of industry experience

contact for pricing

Min project budget $25k

A
Administrative Resource Options
Expert Analysis for a Smarter Business

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

Min project budget $1k

E
Extension 19 Answering Service
Reliable and professional call center services for businesses of all sizes

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
TrueLanguage
Communicate globally, compete locally

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

S
SundogIT, Inc.
Phenomenal IT experiences delivered by people you'll love

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

E
Emerald City Technologies LLC
Empowering Businesses through Innovative IT Solutions

team of 2 - 10 people

2 years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

P
Pride BPO
Transforming businesses through innovative outsourcing solutions

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

A
APC Integrated
Empowering businesses through innovative solutions

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Advancify
Connecting Businesses with Website Design and Digital Solutions 📈

team of 2 - 10 people

10+ years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

m
mindStart Solutions
Friendly, savvy, and smart outsourced customer service

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
ContactUS Communications
Empowering Customer Interactions Through Technology 📞💻

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Serigor Inc
Transforming IT with Agile Solutions

team of 26 - 50 people

unknown

Rate $150 - $200 / hr

Min project budget $25k

A
AccessNurse
Premier provider of medical call center solutions expertly managed.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Calltastic
Supercharge customer sales, service and support with Calltastic.

team of 26 - 50 people

6 years of industry experience

contact for pricing

contact for pricing

H
Helping One More Entrepreneur
Empowering Entrepreneurs to Succeed

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Alternative Logistics
Solving logistics headaches for businesses of all sizes

team of 2 - 10 people

30+ years of industry experience

contact for pricing

Min project budget $1k

E
ECHO Contact Center
Expert contact center solutions for businesses

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Action DataTel
Protecting businesses with trusted IT services

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

M
My Call Cloud
Reliable Contact Center Solutions for Businesses

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

R
RemSource
Your Virtual Back Office Team

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

D
DCDial
Connect with customers instantly and boost engagement

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

D
DLM Marketing
Transforming businesses through tailored marketing solutions 📈

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

V
VIVA Virtual Assistants
Outsource tedious tasks to grow your business

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

P
Personal Telephone Answering Service
Providing personalized telephone answering services since 1961 📞

team of 2 - 10 people

60+ years of industry experience

contact for pricing

contact for pricing

E
Engaging Solutions, LLC
Experienced. Effective. Innovative.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
AnswerPro
Professional Answering Services & Call Center Solutions

team of 2 - 10 people

60+ years of industry experience

contact for pricing

Min project budget $1k

M
McIntosh & Associates
Expert Call Center Solutions for World-Class Customer Experiences

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Entricio
Your business needs everything that an IT department offers at a fraction of the cost.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

S
Skybridge Americas
Transforming customer experiences through innovative call center solutions 📞

team of 101 - 250 people

70+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
Answer Carolina
Professional Call Answering Services

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

N
Net Works Consulting Resources
Expert IT Services for Business Success

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

A
AM2PM Supports
Delight your customers and improve retention with 24/7 customer service support.

team of 2 - 10 people

7 years of industry experience

contact for pricing

Min project budget $1k

9
911 IT
Your Partner for Responsive Managed IT Services

team of 2 - 10 people

20+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

I
Impact Enterprises
Transforming businesses with impact-driven outsourcing services 🌎

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

C
CallingAgency
Expert call center services for businesses

team of 2 - 10 people

4 years of industry experience

contact for pricing

Min project budget $1k

A
Arystech
Unlocking Business Growth with Advanced Cloud Solutions

team of 2 - 10 people

3 years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

F
Fortuity
Elevating Customer Experiences with Contact Center Excellence

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

W
WorkWise, LLC
Efficient small business support for growth and success.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

T
Touchstone Communications
Connecting businesses and clients for a better experience 📞💻

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Corporate Technologies Group
Easy IT solutions for Cleveland and Northeast, Ohio

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

B
Belles Receptionists
24/7 Live Answering Service for Business Growth

team of 26 - 50 people

60+ years of industry experience

contact for pricing

contact for pricing

F
Front Desk Helpers
Empowering businesses through outsourcing solutions.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

F
Future Trans
Breaking language barriers through innovative technology and human brilliance

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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