Best Call-Center Services in United States

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Found 1232 matching agencies

L
Lexvia Inc.
Expert Personal Injury Support Services

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

N
NCC
Debt collection solutions for businesses and individuals

team of 26 - 50 people

50+ years of industry experience

contact for pricing

Min project budget $1k

N
NuFone

team of 2 - 10 people

90+ years of industry experience

contact for pricing

contact for pricing

A
Answering Cleveland, Inc.
Providing professional telemessaging services since 1961 📞

team of 2 - 10 people

60+ years of industry experience

contact for pricing

contact for pricing

i
inlingua Utah
Language Training for a Globalized World 🌎

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Advantage Reserve
Expert hotel management solutions for partners and clients alike.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

C
Call24 Communications
24/7 Support for Your Business

team of 26 - 50 people

40+ years of industry experience

contact for pricing

Min project budget $1k

R
Revenue Stream Caribe
Growing businesses together, one lead at a time

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

R
Redding Answering Service
24/7 bilingual answering service for businesses nationwide

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

T
Telecom, Inc.
Transform Your Customer Experience

team of 26 - 50 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

L
Live Reps Call Center
Expert Customer Service Solutions

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

M
Medallion
Fulfillment and Logistics Experts Nationwide

team of 26 - 50 people

unknown

contact for pricing

Min project budget $1k

i
i-Call International
Seamless Virtual Support for Your Business

team of 26 - 50 people

5 years of industry experience

contact for pricing

Min project budget $1k

P
Precision Business Support
Top Quality Outsourced Staffing Solutions and More

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
Armi Technologies
Transforming Businesses Through Innovative Technology

team of 2 - 10 people

2 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

S
SSR TECHVISION
Your business, our obsession.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

N
Nv it experts
Transforming businesses through innovative technology solutions 💻

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

J
JL Morgan & Associates, Inc.
Transforming Patient Experience in Real-Time!

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
AppVerx
Transforming businesses through digital marketing solutions 📈

team of 2 - 10 people

3 years of industry experience

contact for pricing

contact for pricing

W
Windy City Call Center
Expert call center services for businesses like yours 📞

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

B
B2B Only
Professional B2B Calling Solutions

team of 2 - 10 people

9 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

T
TeraCloud, Inc.
Managing IT for a Secure and Productive Workplace

team of 2 - 10 people

10+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

B
Bennett Communication Solutions
Expert Live Answering Services for Businesses

team of 2 - 10 people

70+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

N
New Connections
Answering Service Built for Your Business

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

R
Rely On IT, Inc.
Effortless IT Solutions for a Secure and Productive Business

team of 2 - 10 people

20+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

I
Imperative Concierge Services, LLC
Personalized Virtual Assistant Solutions for Busy Business Owners

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

B
BPO American
Partner for customer success and support

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

W
World Connection Callcenter
Connecting customers to brands worldwide

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

M
Magellan USA
Empowering government organizations for smart contract management and robust support services

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Answering Innovations
Professional 24/7 Live Telephone Answering Services

team of 2 - 10 people

40+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

E
EvolutionHR USA
Increasing value for organizations and individuals

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

A
Ansercomm
Answering your calls, 24/7 support for businesses.

team of 2 - 10 people

60+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

I
InTouch
Your Indispensible Partner in Customer Communication 💻

team of 26 - 50 people

30+ years of industry experience

contact for pricing

Min project budget $1k

I
Imagenet LLC
Accelerate Productivity and Simplify Operations 💻

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Volans Infomatics Pvt. Ltd.
Transforming businesses with business process outsourcing

team of 26 - 50 people

6 years of industry experience

contact for pricing

contact for pricing

P
PacketLogix
Built to work with your business, not against it

team of 2 - 10 people

20+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

D
DNN Technologies
Transforming Data-Driven Narratives

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

F
Ftech Solutions
Connecting Businesses Across the Globe

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

H
Hire Live Support Inc
Live Chat, Digital Marketing & Business Solutions

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

G
Great Falls Marketing
Empowering brands through exceptional service and elevated CX

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

I
Idea Call Center
Expert Call Center Solutions for Business Success

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

i
iCallify
Transforming customer care into effective engagement centers

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Southern Answering Service
Live Local, 24/7 Customer Service Expertise

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

T
The Legacy Connection
Providing exceptional customer service around the clock 🕒

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

i
iCall Services
Affordable Call Center Solutions and Outsourcing Expertise 📞

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
Argo Contact Centers
Better connect with customers, partners, and employees

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

U
Universal Connectivity
Connecting Humans to Humans and Machines

team of 2 - 10 people

30+ years of industry experience

contact for pricing

Min project budget $1k

S
Staffwiz LLC
Transforming businesses through innovative staffing solutions

team of 2 - 10 people

4 years of industry experience

contact for pricing

Min project budget $1k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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