Best Call-Center Services in United States

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Found 1232 matching agencies

C
Chameleon Group, LLC
Expert Sales Solutions for Growing Businesses

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

V
VirtuSol
Driving Sales Growth Through Data-Driven Solutions 💻

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Choice Specialists
Expert Recruitment Services for Business Success 💼

team of 501 - 1000 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
The Georgia Brand Company
Expert online brand marketing solutions for small businesses

team of 2 - 10 people

3 years of industry experience

Rate $25 - $50 / hr

contact for pricing

k
koreaninterpreters.net
Expert translation and interpretation services

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

J
JMS Elite
Proven Lead Generation for Complex B2B Sales

team of 2 - 10 people

20+ years of industry experience

Rate $50 - $75 / hr

Min project budget $25k

X
Xactlyit
Expert Marketing Services for Technology Companies

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

L
Loss Prevention Services, LLC
Recovering assets with precision and speed

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

R
Richmond Web Factory
Crafting digital masterpieces that transcend the ordinary

team of 26 - 50 people

15+ years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

T
Tanisha Systems, Inc
Leading provider of custom application development and IT services globally

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $10k

M
MSI Management and Consulting Inc.
Helping businesses achieve high customer experience

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

O
Oasis Marketing Solutions
Full Service Call Center for Your Future Success

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

S
SupportSave
Elevate Your Business with US Based Call Center Services

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

O
Outpatient Call Solutions
Seamlessly integrating healthcare staffing solutions

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

B
Botomation
Transforming data into actionable insights 💡

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

B
Brand Protect Plus LLC
Protecting Brands from Digital Threats 🚫

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

N
Newtown Answering Service
Professional Telephone Answering Service Solutions 💻

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
AICOM Solutions
Empowering businesses through innovative solutions 🚀

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

E
EMS CRM
Exceptional customer service for all your needs 📞

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Contact Automation
World-class customer service solutions for businesses

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Calibrated Solutions, LLC.
Expert IT solutions for businesses of all sizes

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

P
PTAS
Your Success, Our Mission, Never Miss Another Call!

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
Alliance PDMS
Supercharge Your Sales Pipeline

team of 101 - 250 people

unknown

contact for pricing

contact for pricing

V
Virtue Techies
Comprehensive IT Solutions For Every Need

team of 2 - 10 people

2 years of industry experience

contact for pricing

contact for pricing

M
Montfichet & Company
Transforming businesses through digital innovation

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

H
Hunter Warfield
Your industry-proven, efficient, and effective third-party collector.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

G
Global Link Language Services
Professional Translation Services for a Global Reach 🌎

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Scale Virtually
Expertly scaling businesses with virtual assistants

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Design IT Solutions
Expert I.T. Services for a Peaceful Business Life 🚀

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
American Small Business Alliance, Inc.
Empowering small businesses for success and growth

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Coztel
Delivering Telecom Solutions for Business Growth 📈

team of 1 person

8 years of industry experience

contact for pricing

contact for pricing

T
TeleContact
Leading provider of business services and call center solutions.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

Min project budget $1k

A
Account Management Systems
Debt Collection Solutions for Businesses Nationwide

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

B
Bristol Healthcare Services
Transforming revenue cycle management for healthcare organizations

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

A
Active Telesource
Your Proven Partner for Customer Care Solutions 💻

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Government Tactical Solutions LLC
Tactical Execution for National Security

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

A
AnswerPhone
Your phones can always be answered 24/7/365

team of 26 - 50 people

50+ years of industry experience

contact for pricing

Min project budget $1k

R
Rock Connections
Expert Customer Experience Management Solutions 📞

team of 101 - 250 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
AYS Dispatch
24/7 telephone answering service for businesses and industries

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

I
Idea2Result
Transforming Businesses with AI-Driven Solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

T
The Hour - Back Office and Virtual Assistant Services
Scalable Virtual Assistant Solutions for Business Growth

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

D
Dialog One
Bringing clarity through language, one conversation at a time.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Dedicated Office
Expert Call Center Solutions for Growing Businesses

team of 2 - 10 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
All Cape & Islands Answering
Dependable and accurate telephone answering services for businesses.

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

C
Constant Link
Exceptional answering service at affordable prices

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

T
TenPoint Complete
Measuring customer satisfaction and improving client experience

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

F
First Choice Telephone Answering Service
Answering Calls 24/7 for Your Business Success 📞

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

C
Contax360 BPO Solutions, Inc.
Delivering exceptional BPO solutions with a native English-speaking workforce

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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