Best Call-Center Services in United States

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Found 1232 matching agencies

C
Callbox
Grow Your Sales Pipeline With Human + AI

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Digital Minds BPO Services
Expert BPO Solutions for Businesses

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

i
iBasis
Enable operators and digital players worldwide to perform and transform

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Cleverly
Scale your leads on LinkedIn and drive revenue growth

team of 2 - 10 people

7 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

W
Wing Assistant
Virtual Assistants for Admin, Sales & Marketing

team of 26 - 50 people

7 years of industry experience

contact for pricing

Min project budget $1k

A
AnswerConnect
24/7 Live Answering Services for Businesses

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

O
One Click Inc
Large enough to serve, small enough to care

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

A
AI bees
B2B Marketing Powered by AI

team of 26 - 50 people

7 years of industry experience

contact for pricing

Min project budget $1k

A
Alorica
Transforming customer experience through technology and people

team of 1000+ people

20+ years of industry experience

contact for pricing

Min project budget $1k

T
Televerde
Unlock unprecedented success with Televerde's leading demand generation solutions 🚀

team of 101 - 250 people

30+ years of industry experience

Rate $50 - $75 / hr

Min project budget $250k

P
PATLive
Seamless extension of your team, delivering support for every call.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

N
Numa
Harness Generative AI for dealership performance

team of 2 - 10 people

9 years of industry experience

contact for pricing

contact for pricing

l
liveops
Delivering better CX outcomes with flexible talent.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

V
VoiceNation
Answering calls 24/7, growing businesses

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Enshored
Scale your team, scale your business

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

Min project budget $1k

L
LaSalle Network
Fitting talent to every need

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

M
Martal Group
B2B lead generation experts

team of 26 - 50 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

L
Language I/O
Serving global customers with multilingual support

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

O
Online-Access
Expert HVAC Website Design and Marketing Solutions for Contractors

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

R
Reliance Telephone
Empowering Business Communications 📞💻

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

B
Back Office Support Services
Transformative Back-Office Support Services for Seamless Operations 📈

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

W
Working Solutions
Outsourced Customer Service Experts

team of 101 - 250 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

D
Davinci Virtual Office Solutions
Professional Business Location, Anywhere You Work

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Prialto
Trusted virtual assistant services for professionals and teams

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

E
EQOD
Exceptional quality over data, scalable growth and content solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

t
ttec - Kalispell
Transforming Customer Experience with Technology and People

team of 1000+ people

40+ years of industry experience

contact for pricing

contact for pricing

U
Unity Communications
Expert Business Process Outsourcing Services

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

A
AdvantageSolutions
Powering Commerce Driving Growth Every Day

team of 1000+ people

30+ years of industry experience

contact for pricing

Min project budget $1k

C
Continuum Managed Services
Expert IT Management for Growing Businesses

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

F
Firstsource Solutions
Trusted Outsourcing Partner for Digital Transformation

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $100k

I
Invensis Inc
Build Business Momentum with End-to-End BPO Services

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

S
Sum Total Systems Inc
Powering Talent Development Across All Industries

team of 501 - 1000 people

40+ years of industry experience

contact for pricing

contact for pricing

I
Intelligent Office
Business Simplified

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

O
Office Evolution
Evolving workspaces for entrepreneurs and professionals.

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
Alabama 811
Marking underground facilities for safe excavation

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

M
MyOutDesk
Simplify your business operations with trusted virtual assistants.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

W
WOW24-7
Expert customer support solutions 24/7

team of 26 - 50 people

9 years of industry experience

contact for pricing

Min project budget $1k

A
Abby Connect
Grow your business with professional human receptionist team.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Posh Virtual Receptionists
Expert live answering services for busy businesses

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

W
WEBDESK SOLUTION
Expert eCommerce solutions for a successful venture.

team of 2 - 10 people

10+ years of industry experience

Rate $50 - $75 / hr

Min project budget $5k

N
Nexa Receptionists
Expert Call Answering Services 24/7/365

team of 101 - 250 people

40+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
AVOXI
International Cloud Voice. Done Right.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

I
Invoice Cloud, Inc.
Simplifying digital billing and payment experience

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

T
TCN
Elevating call center experiences through automation and innovation

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Global Call Forwarding
Simple and localized telecom solutions for business

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

O
One Call Now
Simple, Affordable Broadcast Messaging

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

O
Ozonetel Communications
Transforming Customer Experience with Cloud-Based Solutions

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $10k

C
CenterField
Supercharging customer acquisition at scale

team of 101 - 250 people

unknown

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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