Best Call-Center Services in United States

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Found 1232 matching agencies

R
Rex Direct Net, Inc.
Connecting Businesses with Results-Driven Solutions

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Concept Services
Expert B2B lead generation and appointment setting solutions 📈

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Virtual Assist USA
Expert Virtual Assistance for a Better Way of Working

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

contact for pricing

A
AnswerFirst
Live Answering Service & Customer Service Experts 💻

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Performant
Maximizing results through scalable solutions and expert services

team of 101 - 250 people

40+ years of industry experience

contact for pricing

Min project budget $1k

A
ArenaCX
Connect, close deals faster and grow your business

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

N
NETGAINS
Transforming Businesses Through Digital Solutions

team of 26 - 50 people

20+ years of industry experience

Rate $50 - $75 / hr

Min project budget $5k

T
The Office of Experience
Expert experience design for better business outcomes 💻

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

Q
Quality Contact Solutions
Reaching your sales and service goals shouldn't be so hard.

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

C
Call Experts
24/7 Answering Service and Support Solutions 📞

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

R
REI Marketing Pro
Expert real estate marketing solutions for investors

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

A
Anser Services
Award-winning service and dependability for businesses

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

M
MarketOne International
Transforming B2B demand generation through innovative solutions

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Davis Research
Expert research solutions for business success

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

s
speak2web
Unlock voice technology for enhanced user experience

team of 2 - 10 people

7 years of industry experience

Rate $50 - $75 / hr

Min project budget $25k

A
Alliance Communications
Expert telephone reception services for business success

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

T
Three Rivers Legal Services Inc
Empowering communities through legal services and advocacy

team of 1000+ people

40+ years of industry experience

contact for pricing

contact for pricing

T
TAS United
24/7 Call Answering for Any Size Business 📞

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

A
Alert Communications
Expert call center services for law firms and attorneys

team of 101 - 250 people

60+ years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

P
Perfect Data Entry
Transforming data management for businesses worldwide

team of 101 - 250 people

unknown

contact for pricing

Min project budget $1k

S
Superhuman Prospecting & Pereus Marketing
B2B Sales Agency for Quality Conversations and Lead Generation

team of 2 - 10 people

8 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

D
Dialog Direct
Connecting customers, driving results 💻

team of 501 - 1000 people

unknown

contact for pricing

contact for pricing

S
Slingfly
Unlock Revenue Growth through Expert SaaS Marketing Solutions

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $5k

V
Valasys Media
Accelerating Data Center Transformation

team of 26 - 50 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $10k

F
First Call
Making IT better, one relationship at a time 💻

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

X
XB Fulfillment
Expert E-commerce fulfillment and supply chain solutions

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

3
31West Global Services
Reduce Cost & Grow Faster with IT Outsourcing

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

I
Ikaora
Creating stars, nurturing ideas, and elevating brands worldwide.

team of 2 - 10 people

10+ years of industry experience

Rate $50 - $75 / hr

Min project budget $10k

A
A V Lauttamus Communications & Security
Security and Communication Experts

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Changescape Web
Building Websites that Generate Customers

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

M
MLT Creative
Bringing ideas to life for businesses nationwide

team of 2 - 10 people

40+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

N
Nitel
Making the Complex Simple 🌐💻

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Plaxonic Technologies
Transform your digital journey to unprecedented success

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

m
moveoffshore
Streamline Business Operations with Expert Outsourcing Solutions

team of 2 - 10 people

1 year of industry experience

contact for pricing

contact for pricing

E
Etech
Empowering brands to grow exponentially through innovative solutions

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

R
Reception 24/7
Your Business, Answered.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

M
Maestra
Automate your video and audio files into text, caption, and voiceover

team of 2 - 10 people

7 years of industry experience

contact for pricing

Min project budget $1k

V
VSA Prospecting
Expert lead generation for B2B businesses

team of 26 - 50 people

20+ years of industry experience

Rate $50 - $75 / hr

Min project budget $10k

G
Go Answer
Answering your calls, all day, every day

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Consero
Financing clarity and operational scalability

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

I
ID Shop
Serving groups of all sizes since 1981 with excellent service and great selection

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

C
Certified Languages International
Reliable language access solutions for a global market

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

O
Optimal Fusion
Results-driven integrated media solutions

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Avantive Solutions
Solving business problems through innovative technology solutions.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $100k

E
Everise
Building True Partnerships for Business Success 🚀

team of 1000+ people

9 years of industry experience

contact for pricing

Min project budget $250k

B
Brown & Joseph
Recovering delinquent premium and overpayments for insurance carriers.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

S
SalesHive
Easy & Affordable B2B Lead Generation Solutions 💻

team of 101 - 250 people

9 years of industry experience

contact for pricing

contact for pricing

S
SalesRoads
Simplifying revenue operations and growth with sales outsourcing solutions

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $5k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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