Best Call-Center Services in United States

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Found 1232 matching agencies

T
Trimen Computer Systems, LLC
Trusted IT Solutions Provider for a Competitive Advantage

team of 1 person

unknown

Rate $100 - $150 / hr

Min project budget $1k

A
American TeleCenters, Inc.
Empowering Businesses Through Effective Communication Solutions

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Virtual Bird LLC
Disruptive VR/AR experiences for brands and agencies.

team of 2 - 10 people

8 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

S
San Jose Answering Service
Your Business, Our Priority: Providing Exceptional Customer Service.

team of 2 - 10 people

unknown

contact for pricing

Min project budget $1k

S
Statlinx
Secured Communication and Efficient Scheduling for Patient Care

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

F
Funeral Director's Answering Service
Empathetic answers for sensitive calls

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

V
Virtual Executive Personal Assistants of America
Providing top-notch virtual support to businesses and nonprofits

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

M
Membership Marketing Services
Expert Membership Management Solutions 📈

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

E
EPlanet Global
Empowering brands with synergistic human-tech convergence

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

e
e-Rad imaging and reporting services
Enable leading-edge infrastructures for long-term success

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $5k

P
Premiere Business Solutions
Quality conversations for a decade of trust

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

P
Prospect America
Connecting Businesses to Excellence

team of 101 - 250 people

40+ years of industry experience

contact for pricing

contact for pricing

U
Upcision
Results-Focused B2B Performance Marketing

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

S
Statcall
Award-winning answering service experience 💻

team of 2 - 10 people

unknown

Rate $25 - $50 / hr

Min project budget $1k

D
Dataservices2globe
Affordable and high-quality data processing services

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

T
TrachMar, LLC
One-stop-shop for call center and business solutions.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

M
MainSource 365 Tech LLC
One-Stop-Shop for all your IT needs 🚀💻

team of 2 - 10 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

P
Physicians Answering Service
Caring Is Our Calling

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

M
Media Sales Plus Inc
Leading provider of multi-media advertising sales and services

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Allegheny Answering Service
Answering Services for Businesses Around the World

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

E
Excel Lead Development
Boosting business through effective lead generation and development

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

S
SHJ International
Transforming Business with Innovative Solutions 🚀💻

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

D
DVP Technologies
Expert technology solutions for business success 💻

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

B
B2B CellPhone Lists
Accurate Business Cellphone Numbers for Efficient Marketing

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

E
EasternTAS
Friendly Staff, Quality Service, Available 24/7

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
Advanced Answering Service Chicago
Expert 24/7 Phone Support for Your Business 💻

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Corporate Technologies Advantage, LLC
Big time call center with small town cultures.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

Y
Your Collection Solution
Get paid, focus on your business.

team of 101 - 250 people

unknown

contact for pricing

Min project budget $1k

E
Epic Receptionists
Answering calls so you can focus on growing your business 😊

team of 2 - 10 people

5 years of industry experience

contact for pricing

Min project budget $1k

M
MedPro Answering Service
Expert Medical Answering Solutions for Your Practice

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

S
Summit Technology Group
Empowering SMBs with dynamic technology

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

W
Westset Logistics
Superior warehousing and logistics solutions

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

i
iProspex
Expert lead generation and appointment setting solutions 📈

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Empiricresourceagency
Unlock customer satisfaction and sales growth with Empiric Resource Agency

team of 26 - 50 people

2 years of industry experience

contact for pricing

Min project budget $25k

D
Dakota Performance Solutions
Expert Business Process Outsourcing and Support

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Executive Answering Service
Professional message delivery 24/7

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

x
xtDirect LLC
Your One-Stop Solution for Everything Call Center

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Clementine Live Answering Service
Answering calls, empowering businesses to grow

team of 2 - 10 people

10+ years of industry experience

contact for pricing

Min project budget $1k

M
MedValue
Outsourcing India for a smarter future

team of 2 - 10 people

unknown

contact for pricing

Min project budget $1k

L
LISTO Translating Services & More LLC
Accurate translation solutions for businesses everywhere 🌎

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

H
Hartley and Associates
24/7 Professional Call Answering Services

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

B
Best Message Center
Live Phone Answering Services for Businesses

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

B
Business and Professional Exchange, Inc.
24/7 Telephone Answering Service for Business Growth

team of 2 - 10 people

40+ years of industry experience

contact for pricing

Min project budget $1k

T
TelAssist
Delighting customers with 24/7 support and expert call center solutions.

team of 26 - 50 people

70+ years of industry experience

contact for pricing

Min project budget $1k

O
Omelink
Partner for business process outsourcing solutions

team of 101 - 250 people

9 years of industry experience

contact for pricing

Min project budget $25k

S
Superior Medical Management
Maximizing Reimbursement for Medical Practices

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Suite Possibilities LLC
Professional office space and services for businesses on the Big Island of Hawaii

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

F
Ftech Solutions
Your one-stop solutions provider

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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