Best Call-Center Services in United States

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Found 1232 matching agencies

N
NYDSTech BPO Solutions
Empowering SMBs and Startups with Innovative Tech Solutions

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

W
World Wide Outsource Solutions LLC
Expert solutions for business growth and success 🚀

team of 101 - 250 people

5 years of industry experience

contact for pricing

Min project budget $1k

A
AnswerOne
24-Hour Call Center Solutions for Businesses

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

C
Chicago Business VoIP
Hometown Phone Company for Business

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

B
BTE Communications
Expert Call Center Solutions for Businesses

team of 2 - 10 people

60+ years of industry experience

contact for pricing

contact for pricing

I
Iowa Answering Service, Inc.
24/7 superior service for businesses

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

B
B&F Call Center Solutions
Expert Customer Care for Every Business Need

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

T
TelemedRN
Expert RN telemedicine for hospice & home health care 🏥

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

T
Tring
Maximizing efficiency and success with Tring

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $25k

L
Let Us Answer
Building connections, one call at a time!

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

G
Global Services BPO
Transforming Business Operations with Outsourced Solutions 💼📈

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

Y
Yaqeen Technology
Accelerate Your Cost Optimization Journey

team of 2 - 10 people

2 years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

B
BLG Technologies
Expert Solutions for Business Success

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Central Communications Inc.
24/7 Call Center Solutions for Your Business

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

V
Volocity Solutions, LLC
Growing businesses through innovative outsourced sales solutions.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

V
VIP Connections
Expert Call Center Solutions for a Brighter Future 📞

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Professional Services
Expert Call Center Solutions for Businesses

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

S
Special Interest Answering
Reliable 24/7 Answering Service Solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

M
MAXIMUM Communications, Inc.
Expert call center services for businesses

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

4
4 Pillars IT
Expert IT Solutions for a Secure and Efficient Business

team of 2 - 10 people

6 years of industry experience

Rate $100 - $150 / hr

contact for pricing

H
HCAS - Health Care Answering Services
24/7 Live Operator for Every Call

team of 26 - 50 people

30+ years of industry experience

contact for pricing

Min project budget $1k

M
MV Outsourcing
Secure. Scalable. Reliable. Low Cost Outsourcing Solutions.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

N
NicSquared Solutions
Connecting clients to top talent for business success

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

C
Call Center Systems
Expert Call Center Solutions for Business Success 📞

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

N
Nivista Technologies
Safely handling domain transfers and sales

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

B
Buraq IT Station
Transforming Businesses with Comprehensive IT Solutions

team of 26 - 50 people

4 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

C
Concierge Contact Center
Expert Call Center Services for Business Success

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

M
MarketizeIt
Transforming businesses through innovative digital solutions 🚀

team of 2 - 10 people

10+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

C
Connect International, LLC
Nearshore BPO Services that Work

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

M
Medical Answer Systems
24/7 Dedicated Medical Answering Service

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

E
EN Technologies
Transforming Businesses through Innovative Solutions

team of 101 - 250 people

4 years of industry experience

contact for pricing

contact for pricing

M
Medico America
Expert Live Telephone Answering Services 24/7

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

M
Medical Connections
Providing professional telephone answering services

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

Q
Quest MSO
Expert Revenue Cycle Management Solutions

team of 2 - 10 people

7 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

K
Kama'aina Tech Solutions
Expert IT Solutions for a Smoother Business Operation

team of 2 - 10 people

9 years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

P
Power BDC
Empowering Businesses with Efficient Solutions

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Summit Tech Solutions
Simple IT Solutions for a Growing Business

team of 2 - 10 people

6 years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

S
Seigo Software
Solving complex B2B challenges with innovative tech

team of 26 - 50 people

8 years of industry experience

contact for pricing

Min project budget $10k

A
A Golden Voice Answering Service
Award-winning call center and secretarial services

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

M
Meetingjump, LLC
Expert Debt Collection Solutions for Businesses

team of 2 - 10 people

8 years of industry experience

contact for pricing

Min project budget $1k

G
GlobalSync Business Solutions
Solutions for Businesses of All Sizes 🚀

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
ContactWorks
World-class call center and customer contact services

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $75k

1
1960 Answering Service
Never Miss a Phone Call, Locally Owned and Operated

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

W
Web Focus LLC
Expert Call Center Solutions for Businesses

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

M
Managed Services Partners LLC
Streamlining operations for business success

team of 26 - 50 people

7 years of industry experience

contact for pricing

contact for pricing

A
Agently.ai
Connecting Businesses Closer to Their Clients with AI-powered Customer Experience

team of 101 - 250 people

unknown

contact for pricing

Min project budget $5k

Q
Quick Connections
Answering your calls, so you don't have to.

team of 2 - 10 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

C
Colloquium BPO
Your Customer is our Priority

team of 26 - 50 people

6 years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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