Best Call-Center Services in United States

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Found 1232 matching agencies

R
Remote CoWorker
Outsourcing your business tasks for productivity gain 😊

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

Min project budget $1k

H
Hotel Internet Services
Leading hospitality WiFi solutions since 2003 📈

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

B
BrightKey
Expert Business Solutions for a Brighter Tomorrow

team of 101 - 250 people

30+ years of industry experience

contact for pricing

Min project budget $1k

O
Operatix
Fueling B2B Software Growth Globally

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $5k

S
SatPhoneStore
Connecting people anywhere on the globe

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

D
DelonApps
Cost-effective outsourcing solutions for businesses worldwide

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

U
UAM
Boost productivity and propel your business forward with tailored nearshore outsourcing services.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

n
nTech Workforce
Complement Your Workforce with Exceptional Talent

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Golden Goose Marketing

team of 2 - 10 people

7 years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

B
Bellmedex
Revolutionizing Healthcare Billing Solutions

team of 501 - 1000 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

Q
QCSS
Trusted Partner for Call Center Services

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

E
E Virtual Services
Building Your Business with Professional Services

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $5k

O
Outsource Consultants
Expert call center outsourcing solutions for improved CX performance

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
ASK Consulting
Transforming businesses through innovative recruitment solutions 💼

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

contact for pricing

S
SafetyCall International, LLC
Proactive Adverse Event Management Solutions 💡

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

N
NetFire
Control your data, own your cloud

team of 2 - 10 people

10+ years of industry experience

Rate $150 - $200 / hr

Min project budget $1k

L
LevelUp Leads
Generate new opportunities, sell more

team of 2 - 10 people

4 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

L
Leads at Scale
Grow Your Sales Pipeline at Scale

team of 2 - 10 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

I
Insuresoft
Shine Your Competitive Edge

team of 26 - 50 people

30+ years of industry experience

contact for pricing

Min project budget $1k

D
Direct Line
Your Voice of Excellence 🗣️

team of 26 - 50 people

40+ years of industry experience

contact for pricing

Min project budget $1k

Q
QB Support LLC
Expert IT Support for Businesses

team of 2 - 10 people

5 years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

Y
Yesler
Transforming Businesses through Digital Excellence

team of 26 - 50 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

E
Expertek Cyber Solutions Inc.
Maximize Your Business Potential with Expertek

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

C
Central Research, Inc.
Transforming challenges into innovative solutions

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Peak Inbound Marketing
Grow Your Business with Peak Inbound Marketing 💻

team of 1 person

10+ years of industry experience

contact for pricing

contact for pricing

O
OkayRelax
Delegate tasks, dominate business growth.

team of 2 - 10 people

unknown

contact for pricing

Min project budget $1k

S
Stratifyd
Unlock Unknowns in Customer Experience Data

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

D
Datamark
Delivering Amazing Customer Experiences Globally

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

Min project budget $1k

M
Matrix MSP
Trusted Partner for Managed IT Services

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

V
Vserve Ebusiness Solutions
Expert e-commerce solutions for a flawless online presence.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

S
Smartec Web Services
Boosts Website Traffic and Digital Marketing Solutions

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

I
Innovature BPO
Partner for optimal performance and sustainable growth

team of 26 - 50 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
Tech Hero
Expert IT Solutions for Modern Businesses

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

S
SumnerOne
Partner for creating high-quality printed materials and office solutions

team of 101 - 250 people

70+ years of industry experience

contact for pricing

contact for pricing

C
Callcap
Track and optimize your calls for better marketing results 📞

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

S
S-NET Communications
Partnering for Exceptional Service and Growth

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

P
PRG
Expert consulting and outsourcing solutions for businesses

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

A
Answering Legal
Expert legal answering services for law firms

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

F
Fratzke Media
Human-centered strategic consulting firm for business growth

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Campaign Headquarters
Winning elections and campaigns with effective voter contact

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

V
VOX Network Solutions
Inspiring and enabling people to make a difference through superior teamwork, robust methods and amazing technologies

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

C
CROCKER
Experience solutions and customer service you deserve.

team of 2 - 10 people

60+ years of industry experience

contact for pricing

contact for pricing

N
NCA
Helping Consumers Navigate Debt Resolution 📈

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

T
TeleDirect
Connecting businesses worldwide, 24/7/365

team of 101 - 250 people

60+ years of industry experience

contact for pricing

contact for pricing

A
Answering Service Care
Expert Answering Services for Businesses and Beyond 📞

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

P
Periodic Solution
Digital Solutions for Businesses of All Sizes and Industries.

team of 2 - 10 people

3 years of industry experience

contact for pricing

contact for pricing

C
CBE Companies
Revolutionize customer service capabilities and streamline business operations

team of 501 - 1000 people

90+ years of industry experience

contact for pricing

contact for pricing

A
Ansafone Contact Centers
Expert BPO & Call Center Solutions for a World-Class Customer Experience 💻

team of 101 - 250 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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