Best Call-Center Services in United States

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Found 1232 matching agencies

S
ShipRight
Expert Order Fulfillment and Logistics Solutions

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

U
Union Resolute
Generating high-quality leads for sales success 🚀

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

I
Interaction Metrics
Scientific research for exceptional customer experiences

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $5k

c
cpITelecom
Connecting businesses with top carriers and technology

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Patient Calls
Secure Medical Answering Services for Healthcare Professionals

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Capstone Works, Inc.
Exceeding IT Expectations since 2007

team of 2 - 10 people

15+ years of industry experience

Rate $150 - $200 / hr

Min project budget $5k

R
RDI Corporation
Expert Solutions for Business Success

team of 501 - 1000 people

40+ years of industry experience

contact for pricing

contact for pricing

C
Client Services Inc.
Providing excellent customer service and business solutions

team of 101 - 250 people

30+ years of industry experience

contact for pricing

Min project budget $1k

C
Collective Solution
Connecting People, Crafting Solutions 📈

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

B
Burnett Specialists
Award-winning staffing agency and recruiting firm

team of 26 - 50 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

H
Humach
Humans when you need them, Technology when you don’t.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

C
Capture Connect Media
Transform your brand for the moments to come

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

E
ER Marketing
Building Clients, One Project at a Time

team of 26 - 50 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

R
RANGE TELECOMMUNICATIONS
Connecting Businesses for Over 40 Years 📞

team of 2 - 10 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

S
Slingshot by WorkWave
24/7 Call Center Services for Home Pros

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

3
3PL World Wide
Advanced fulfillment and logistics solutions for direct response, e-commerce, and catalog marketers.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

M
MedPOINT Management
Pointing Healthcare In The Right Direction

team of 2 - 10 people

30+ years of industry experience

contact for pricing

Min project budget $1k

S
Sound Telecom
Expert Call Center Services for Businesses

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

(
(v)WeCare Technology
Providing Outstanding Customer Service Experiences 🚨

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Anserve Inc.
Reliable 24/7 Call Answering Services

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

P
Personalized Communications
Exemplary 24/7 live answering and call center services since 1975

team of 26 - 50 people

50+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

O
OnBrand24
Expert call center outsourcing solutions worldwide

team of 101 - 250 people

40+ years of industry experience

contact for pricing

Min project budget $5k

W
Walker Advertising
Connecting law firms with Hispanic consumers since 1984

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

D
Dexcomm Answering Service
Connecting Businesses and Customers 24/7

team of 26 - 50 people

70+ years of industry experience

contact for pricing

contact for pricing

I
Incept
Delivering human element of conversations to customer experience

team of 101 - 250 people

30+ years of industry experience

contact for pricing

Min project budget $1k

V
Velan Info Services
Transforming businesses through IT and digital solutions 🚀

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

P
Pro Call Center Inc
Answering your calls, 24/7, with professionalism and care.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

I
INGCO International
Communicate Clear and Confidently Across Cultures

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

R
ReconMR
Research and Data Collection Mastery

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

L
Leadium
Balancing team needs and finances for sustainable growth 📈

team of 26 - 50 people

9 years of industry experience

contact for pricing

Min project budget $1k

A
America's Call Center
Grow your business with customizable call center services

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

S
SocialBloom
Generate Qualified Leads and Fill Your Pipeline

team of 2 - 10 people

5 years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

I
IntelliSource
Innovative outsourcing and proven execution

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Cheric Information Network Technologies Pvt. Ltd.
Unlock Your Path to Success and Achieve Ultimate Growth

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

W
Worldwide Call Centers
Trusted call center outsourcing services worldwide

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

S
Salelytics
Driving Sales Success Through Innovative Solutions

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

F
Front Office Solutions
Expert Live Answering Services for Business Success

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

M
Mudd Advertising
Full-service automotive marketing and advertising agency

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

C
Crusecom
Career opportunities for local residents 💼

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
AllianceOne
Expert Debt Collections and Business Services 📈

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

L
Lambent Outsourcing
Streamline your workflow with purpose-built processes and remote teams.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Centratel Answering Service
Highest quality answering service in the US

team of 2 - 10 people

40+ years of industry experience

contact for pricing

Min project budget $1k

P
Premier BPO
Outsource with Confidence

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

P
PCN - Professional Communications Network
24/7 Live Answering Service for Your Business

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

O
OutPLEX
Optimizing Voice & Digital CX at Scale

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

E
EagleONE
Empowering businesses to reach new heights

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

S
SupportZebra
Outsourcing partner for SaaS e-commerce and fintech companies

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Channel Blend LLC
Innovative customer contact support solutions

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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