Best Call-Center Services in United States

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Found 1232 matching agencies

F
Fourteen IP
Transforming Hotel Communications Globally

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

V
Ver-A-Fast
Exceeding business goals through high-quality call center solutions 💼📞

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

A
A Live Answer
Expert telephone answering services for businesses

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

M
Midlantic Marketing Solutions
Expert Direct Mail and Marketing Solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

F
First Financial Resources, Inc.
Expert collection agency for businesses nationwide

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

L
LongerDays
Virtual Assistants for Business Efficiency

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

X
Xync Inc.
Fuel your pipeline with sales qualified leads

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

D
Darwinian Ventures
Accelerating to Product-Market-Fit

team of 2 - 10 people

8 years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

{
{algo+rhythm}
Where Strategy, Design and Technology merge to compose the perfect rhythm

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

N
NetTel USA
Connecting Businesses Across America

team of 26 - 50 people

unknown

contact for pricing

contact for pricing

K
Keystone Answering Service
High-quality, dependable telephone answering services and innovative business solutions.

team of 2 - 10 people

unknown

Rate $25 - $50 / hr

Min project budget $1k

E
Envision Networked Solutions
Connecting Businesses across Hawaii with Reliable Voice and Data Solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
CSR Personnel
Talent Solutions for Business Success

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

M
Make It Virtual Assistant
Supporting small businesses in growth and success

team of 2 - 10 people

10+ years of industry experience

Rate $25 - $50 / hr

contact for pricing

D
Digitech Outsourcing solution
24/7 BPO Company for Business Growth

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

P
Provalus
Transforming communities through technology and business careers

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

M
Marketing Support Services
Customized Fulfillment Solutions for Businesses

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

I
Integrative Systems
Your Trusted Technology Partner for North America and Canada 🌎

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

S
Stafford Communications Group
Transforming customer experiences through expertise and technology

team of 26 - 50 people

30+ years of industry experience

contact for pricing

Min project budget $1k

P
Professional Communications Network
Connecting customers to great brands worldwide

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

P
Pro4ia
Expert IT services for a smarter business

team of 26 - 50 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

C
Comcepts
Professional Medical Transcription and Answering Services

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

I
Inveniv
Design, build and strengthen brands for success

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

P
Penguin Suits, Inc
Results-Oriented Marketing for Growing Businesses

team of 2 - 10 people

30+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

R
Real IT Solutions, Inc
Expert IT solutions for West Michigan businesses

team of 2 - 10 people

15+ years of industry experience

Rate $150 - $200 / hr

Min project budget $5k

E
Excel Telemessaging
Streamlined customer service solutions 24/7, every day

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

I
Inktel Contact Center Solutions
Bringing happiness to customer experience through passion

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

C
Cedar Financial
Expert Solutions for Global Debt Recovery Services

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

A
ABC Virtual Offices
Professional mail and phone services at affordable prices!

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

I
IdeasUnlimited
Building better businesses with support services

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

L
LEVEL 9 Virtual
Get More Done, Increase Profit

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

O
OneBPO
Your No.1 Choice in Offshore Outsourcing

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $10k

C
Chicago Clearing
Expert Class Action Services for a Secure Future 🚀

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

A
ASuperior Contact Center
Connecting, Impressing & Engaging across channels.

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

E
Emsco Solutions
Fast, Friendly, and Highly Responsive IT Services

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

V
Virtual Staffing Agency
Unlock potential with specialized staffing solutions 🚀

team of 26 - 50 people

8 years of industry experience

contact for pricing

Min project budget $5k

V
Vcall Global
Mastering customer experience through innovative call center solutions.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

T
TAB Answer Network
Excellence in Customer Service and Call Processing.

team of 2 - 10 people

70+ years of industry experience

contact for pricing

contact for pricing

T
TSD Global
Expert Customer Experience Outsourcing Solutions 📞

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

contact for pricing

C
Call Biz LLC
Accelerating digital innovation for businesses

team of 26 - 50 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

C
California H.O.A. Collection Services
Timely collections through a unique way in a professional and respectful manner.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

T
The Service Center
Focus on what you love while we handle the rest.

team of 2 - 10 people

7 years of industry experience

contact for pricing

contact for pricing

A
A Personal Answering Service
Professional call center services at an affordable price

team of 2 - 10 people

40+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

S
SalesCaptain
Award-winning B2B lead generation agency

team of 26 - 50 people

4 years of industry experience

Rate $200 - $300 / hr

Min project budget $5k

e
enLabel Global Services, Inc.
Make packaging and labeling simple and compliant

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

R
RYC Business IT
Expert IT Solutions for Businesses of All Sizes

team of 2 - 10 people

20+ years of industry experience

Rate $200 - $300 / hr

Min project budget $5k

H
HelloSells
Connecting Businesses to Real People 24/7

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Abacus Cambridge Partners
Transforming businesses through AI and digital innovation 🚀

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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