Best Call-Center Services in United States

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Found 1232 matching agencies

G
GDCC (Global Data Collection Company)
Global Data Collection Company for Telephone Interviews 🌎

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

B
Boon-Chapman
Expert Third Party Administration and Call Center Services Since 1961 📈

team of 26 - 50 people

60+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

N
National Technology Management
Expert IT solutions for businesses of all sizes

team of 26 - 50 people

2 years of industry experience

contact for pricing

contact for pricing

I
Innovative Dynamic Networks, Inc.
Managed IT Services for Business Success

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Arch Global
Expert Solutions for Your Business Needs

team of 26 - 50 people

unknown

contact for pricing

Min project budget $1k

P
Powerhouse Consulting Inc
Simplifying complex business processes

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

S
SaviLinx
Elevate the human connection.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

R
Responsive Answering Service
Professional Phone Answering Service Solutions

team of 2 - 10 people

40+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
Appletree Answers
Expert Call Center Solutions for a Better Customer Experience 📞

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

G
GCS Agents
Expert Contact Center Services and Solutions

team of 101 - 250 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $50k

P
Pac Biz Contact Center Outsourcing
Elevate your brand with exceptional customer experiences

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

T
The Eisen Agency
Comprehensive marketing support for small businesses and organizations

team of 2 - 10 people

20+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

I
IQ BackOffice
Leading Business Process Outsourcing Solutions 📈

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $5k

e
ethosIQ
Empowering Connect Community Intelligent Solutions 🤖

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

I
Information Process Solutions
Delivering Innovative Digital Solutions

team of 26 - 50 people

8 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

N
North End Teleservices LLC
Creating Jobs and Changing Lives

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

C
ClarityTel
Advanced phone systems in the cloud, customized for your business.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Automated Health Systems, Inc.
Enlightened choice in health service management and business process outsourcing

team of 101 - 250 people

40+ years of industry experience

contact for pricing

contact for pricing

M
MAI
Expert contact center solutions for businesses

team of 101 - 250 people

40+ years of industry experience

contact for pricing

Min project budget $1k

A
Apollo Answering Service, LLC
Answer your calls with live receptionists 24/7

team of 2 - 10 people

50+ years of industry experience

Rate $50 - $75 / hr

Min project budget $1k

B
Badass P.A. PDX
Streamline Your Day, Reclaim Your Time

team of 2 - 10 people

unknown

Rate $25 - $50 / hr

Min project budget $1k

E
Electronic Voice Services (EVS7)
Empowering sales teams and call centers with power dialer and telephone answering service software

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

O
OptimumCX
Your Call Center Outsourcing Customer Experience Experts

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Craft Impact
Results-driven marketing solutions for business growth

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
AWESOME OS
Transforming customer experience through innovation and excellence

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

W
WellReceived
Real people, forming real connections for your patients.

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

L
ListenTrust
Bilingual Contact Center Solutions for Revenue Growth & ROI

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

Q
QWay Healthcare
Simplifying Revenue Cycle Management for Better Cash Flow

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

B
Bluechip Call Center
Delivering highest level of customer satisfaction through latest infrastructure and communication system

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

I
InTouch Medical Marketing
Expert Outreach Solutions for the Medical Industry

team of 101 - 250 people

10+ years of industry experience

contact for pricing

Min project budget $1k

A
Acena
Premier provider of Call Center & Answering Service solutions 📞

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

I
Integral Choice, Inc.
Best business solutions for a stress-free future 📞

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

I
ITCube Solutions Pvt. Ltd.
Driving Technology Solutions for Digital Transformation

team of 101 - 250 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $25k

A
Aventus | Boutique CX BPO
Elevate your brand without expanding your overhead

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

T
TGS Trans Global Services
Transforming Businesses Globally with Efficient Solutions

team of 26 - 50 people

9 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

R
ResponsePoint
Building stronger sales funnels for over 30 years

team of 26 - 50 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

C
Cooperative Response Center, Inc.
Providing dependable customer contact and alarm monitoring solutions

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

E
E Tech Crew
Transforming Your Business Through Digital Solutions

team of 2 - 10 people

7 years of industry experience

contact for pricing

Min project budget $1k

P
PRWTech
Improving efficiency and reducing costs for businesses nationwide

team of 101 - 250 people

10+ years of industry experience

contact for pricing

Min project budget $1k

G
Gilroy Corporate Communications
Protect, Grow and Supercharge Sales Performance

team of 2 - 10 people

40+ years of industry experience

Rate $150 - $200 / hr

Min project budget $10k

N
Northwest Telephone Answering Service
Quality Live Operator Services for Growing Businesses 24/7

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

C
CH Consulting Group
Transforming customer experience through innovation and expertise

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

Z
Zventus
Transforming Business Units

team of 26 - 50 people

9 years of industry experience

contact for pricing

Min project budget $1k

I
Invenio Solutions
Empowering Business Growth through Digital Marketing

team of 101 - 250 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

E
Exela (formerly SourceHOV)
Delivering Simplicity through Automation and Innovation

team of 1000+ people

10+ years of industry experience

contact for pricing

Min project budget $1k

P
Pearl Interactive Network Inc.
Transforming lives through caring interactions 💚

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

w
wrrk
Build your world-class customer service organization.

team of 26 - 50 people

9 years of industry experience

contact for pricing

Min project budget $1k

H
Hit Rate Solutions
Transforming Businesses Through Effective Call Center Services

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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