Leading agencies include Virtual Assistant Canada, Veta Virtual, Cantalk, SureCall and Skybridge Americas. A total of 92 Customer Service Outsourcing providers in Canada are ready to help. They serve clients such as Healthcare, Various industries, Financial Services, B2B, Retail, Business, E-commerce, Business Services, B2C and Finance. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Average local salaries are around $36,946, reflecting market rates.
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Found 92 matching agencies
Innovation Networks Inc. offers a wide range of managed IT services to support business operations in Canada. With over two decades of experience, they specialize in tailored solutions to help clients flourish. Their comprehensive approach encompasses network monitoring, cybersecurity, data backup, and more. By leveraging enterprise-class technologies and proven processes, Innovation Networks provides reliable IT support with 24/7 uptime for servers, network devices, infrastructure, and business applications. This ensures uninterrupted service and business continuity. With a strong presence in British Columbia and throughout Canada, they serve clients from diverse industries, including construction, manufacturing, finance, retail, and more.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.
team of 101 - 250 people
7 years of industry experience
contact for pricing
min project budget $1k
SureCall Contact Centers Ltd. provides comprehensive contact center and business process outsourcing services to clients across various industries. Their team of professionals offers specialized solutions for complex large projects and smaller scale jobs. With a commitment to excellence, SureCall goes the extra mile to ensure clients are taken care of. The company's purpose-driven approach focuses on customer satisfaction, and its good call program donates revenue to non-profit organizations and charities. SureCall also partners with Hero Girls to educate girls in under-served communities worldwide. As a certified B Corporation, SureCall meets high standards for social and environmental performance.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
min project budget $1k
Stafford Communications Group offers comprehensive call center outsourcing services, empowering businesses to optimize their internal operations. By leveraging its team of experts and cutting-edge technologies, the company helps clients streamline processes, improve customer satisfaction, and reduce costs. With a focus on regulated industries and complex compliance rules, Stafford Communications ensures high-quality service delivery while maintaining regulatory adherence. The company's unique business model combines quality consulting practices with marketing alignment to support client goals.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
min project budget $1k
At Virtual Assistant Canada, we provide high-quality virtual assistant services to businesses and entrepreneurs. Our team of experienced virtual assistants are dedicated to delivering exceptional support and results. With our expertise in business services, e-commerce solutions, marketing and advertising, you can focus on what matters most - growing your business. We use the latest technologies to ensure seamless communication and efficient operations. Let us help you succeed with our expert virtual assistant services.
team of 2 - 10 people
unknown
contact for pricing
min project budget $1k
Swivelt makes it easy to run any business globally, including hybrid and remote working models. Experienced teams have spent over 25 years working with start-ups to Fortune 500 companies. They offer managed customer interaction, multi-lingual hubs in top locations, and worldwide availability for fast and flexible execution. Their strong teams and performance culture improve and digitize processes, enhancing customer experiences and managing relationships and sales campaigns efficiently.
team of 2 - 10 people
7 years of industry experience
contact for pricing
min project budget $100k
BaseTend Inc. provides customized virtual receptionist solutions to businesses across various industries, offering messages and order taking, scheduling, cross- and up-selling, and directing and transferring calls at a cost-effective price. This service benefits businesses by providing them with efficient and professional customer support, freeing up time for other important tasks.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
The CommAlert Group provides state-of-the-art emergency communication services, including lone worker management and emergency alerts. They offer customized on-going call solutions to supplement or create new emergency response systems. Their experienced technicians monitor all tech solutions from satellite to cellular technology around the globe. The company has assisted businesses and communities for over 25 years, delivering effective communication in emergency situations.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Miratel offers a range of services designed to support business success, including custom solutions for inbound and outbound call center needs. Scalable services are tailored to meet specific requirements, and top-tier CRM platforms manage complexities with enterprise-level design. Global services are available 24/7, regardless of time zone. Robust PCI DSS compliant CRM platforms ensure business continuity, privacy, and data protection. Custom real-time reporting provides graphical views to identify trends and assess performance. Miratel's expertise spans over 20 years, offering voice interactions, digital interactions, ticket fulfillment, and more. Their services help improve sales, increase brand awareness, ensure customer satisfaction, and drive growth.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Providing reliable and efficient communication solutions for Canadian businesses of all sizes. Intercon Messaging empowers organizations to stay connected and competitive in the modern marketplace through innovative technology and personalized customer service. With a suite of intuitive tools, secure protocols, and effective call management solutions, companies can keep customers satisfied and operations running smoothly. From 24/7 answering services to emergency response solutions and fleet management support, Intercon Messaging delivers exceptional communication experiences that boost productivity and enhance business growth.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Cantalk provides professional translation services in Canada and the US, offering a range of language solutions to meet the needs of customers. Their services can benefit clients by enabling them to communicate effectively with diverse audiences, ensuring customer experience and market share. With real-time interpretation available in over 200 languages, Cantalk helps businesses connect with ethnic neighborhoods, tourists, and clients from different backgrounds. Their language and technology partnership enables clients to navigate complex markets and operations.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
Personal Touch provides live answering services to help small businesses and various industries grow their operations. With experienced, trained operators, clients can enjoy 24-hour service without worrying about missed calls or messages. The company specializes in serving trades, property management, legal firms, medical professionals, real estate, and work alone services. By customizing accounts to meet unique needs, Personal Touch ensures exceptional customer service is always provided. All calls are recorded, and dispatch methods include texting, email, fax, and direct calling for various businesses. This enables efficient message handling and provides daily summaries of all messages. The software also accommodates emergency and after-hour needs.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
min project budget $1k
Telestar Communications provides a wide range of services to help businesses achieve their objectives. Their call center services cater to various industries, ensuring optimal results for each campaign. The company offers data entry, payment processing, accounting, research, and information gathering services to enhance business operations. Additionally, they provide customer service, technical support, warranty support, and help desk services to ensure client satisfaction. Telestar Communications' lead generation, cross-selling, retention, appointment setting, and election services are designed to drive sales and revenue growth.
team of 26 - 50 people
unknown
contact for pricing
min project budget $1k
H-Line Soft provides a range of services to cater to the diverse needs of its clients across the globe. With expertise in software and web development, it offers affordable website design solutions that yield amazing results. The company works closely with its customers to deliver high-quality services in the shortest possible time. This allows businesses to focus on their core operations while leveraging H-Line Soft's expertise. By outsourcing tasks such as customer service, sales, and digital marketing, companies can streamline their processes and increase productivity. H-Line Soft's specialized business units cater to various industries, including those with specific needs. The company's services benefit clients by providing them with a competitive edge in the market.
team of 26 - 50 people
unknown
contact for pricing
min project budget $1k
At Veta Virtual, we provide high-quality virtual receptionist and assistant services to businesses of all sizes. Our dedicated live receptionists handle calls and deliver personalized experiences, freeing up valuable time for you to focus on growing your business. With our services, you can free up internal resources, improve customer service, and appear more professional. We specialize in providing solutions for small businesses, accounting firms, medical practices, IT companies, construction companies, and local businesses. Our virtual receptionists integrate with your existing phone providers, reducing the need for costly equipment upgrades. Try Veta Virtual today and never miss a call!
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
Emenac provides expert call center services that help businesses succeed in the competitive market. With its flexible and customizable solutions, Emenac enables companies to improve customer service experience, increase sales conversion rates, and enhance their overall brand reputation. The company's goal-oriented services create success stories for businesses, allowing them to up-lift their brand image and attract new customers. Emenac's dedicated team of call center agents provides impeccable customer support, ensuring timely resolution of queries and issues. By outsourcing call center services to Emenac, businesses can save time and resources, focusing on core functions and achieving growth in sales conversion rates. With its state-of-the-art infrastructure and technology, Emenac delivers high-quality answering services that bridge the gap between customers and businesses.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Gexel Telecom offers a range of services to help businesses communicate effectively. With over two decades of experience, they provide customized solutions for various industries. Their services include customer service outsourcing, call center services, and more. By partnering with Gexel Telecom, businesses can benefit from improved customer satisfaction, increased efficiency, and cost savings. They also offer technology-specialized platforms to support clients in North America.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
NCRi provides tailored and scalable solutions to organizations of all sizes, from regional to global brands. The company offers a range of services, including big data and BI, business services, customer service outsourcing, and call center services, aimed at enhancing the entire customer experience. By empowering teams, enabling technology-driven innovation, and continually improving processes, NCRi helps clients reach their full potential. With omni-channel solutions, seamless and efficient CX, and state-of-the-art CX tools, the company brings together human ingenuity and technology to add substantial value to its delivery. NCRi's services include conceptualization, quality management, implementation, access to global talent, rigorous screening, alternative work arrangements, drive sustainable growth, bookkeeping solutions, data entry specialists, delegate mundane tasks, and maximize efficiency. The company also provides custom software development, app development, logistics, telemedicine, proactive desktop support programs, digital insights, technological assistance, BI experts, data-driven transformation, predictive reporting, business intelligence, and 360-degree network solutions.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Skybridge Americas provides a range of services to help businesses deliver exceptional customer experiences. Their contact center solutions are designed to transform conventional consumer interactions into more lucrative customer relationships, ensuring 100% compliance and dramatically reduced costs. With their team of highly skilled customer-focused problem solvers, they offer world-class Omni Channel Customer Contact Services that cater to the needs of aspiring and iconic brands. Skybridge Americas is committed to process ingenuity, security, and IT innovation that mitigates risk and ensures memorable customer experiences.
team of 101 - 250 people
70+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
V3 Stent Group Inc. helps businesses modernize their marketing, human resources, and sales departments through its AI-powered solutions. By increasing online presence and analyzing employee contacts, the company assists clients in finding ideal candidates for job openings. Its SSI score feature also enables businesses to measure interest levels and actions taken by potential customers. Furthermore, V3 Stent's digital marketing services fill positions up to 50% faster than traditional methods at a lower cost. The company utilizes artificial intelligence and organizational practices to help businesses achieve their goals more efficiently.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Accedian Networks provides top-notch solutions for businesses, ensuring they stay ahead in the competitive market. Their team of experts offers a range of services, including customer service, project management, and technical support. By leveraging Accedian Networks' expertise, businesses can improve their productivity, reduce costs, and enhance their overall performance. With a focus on delivering exceptional results, Accedian Networks has established itself as a trusted partner for companies seeking reliable solutions.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
EmpireOne Contact Center offers a wide range of call center services, including customer service outsourcing, business services, and call center solutions. Their expert team provides 24/7 support to help businesses succeed. By partnering with EmpireOne, companies can enjoy increased efficiency, improved customer satisfaction, and enhanced productivity. With their cutting-edge technologies and innovative approach, EmpireOne Contact Center helps businesses unlock their full potential. From sales growth to customer loyalty, their services are designed to drive results. Whether you need help with manual data entry or call center operations, EmpireOne has got you covered.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Global Dispatch Management offers a comprehensive solution to customer's outsourcing needs. The company provides call answering and dispatch services with intense care and efficiency, striving toward customer satisfaction and quick turnaround time with accuracy and security. With flexible and cooperative teams, GDM guarantees high efficiency in handling customer services and outsourced tasks. This allows businesses to concentrate on their core activities. For small or medium-sized businesses looking for a solution to outsource tasks, Global Dispatch Management provides the necessary support.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Nordia provides business services, including customer service outsourcing and call center services. By focusing on the three elements of people, they deliver great customer service. This approach results in high employee satisfaction and retention rates. Nordia's winning formula is based on providing a stimulating environment for employees, with competitive total compensation and opportunities to grow. As a result, 85% of their employees recommend the company to family and friends. The company's customer-centric approach helps businesses grow by retaining customers.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
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