Browse 92 companies in Canada for Customer Service Outsourcing services!

Leading agencies include MS2 Retail Advisory, The Wolf Marketing, Smiledog "Your Receptionist", Answer 365 and AnswerNet. A total of 92 Customer Service Outsourcing providers in Canada are ready to help. They serve clients such as Healthcare, Various industries, Financial Services, B2B, Retail, Business, E-commerce, Business Services, B2C and Finance. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Average local salaries are around $36,946, reflecting market rates.

Average starting budget
$9,033
while min. project budget is $500
based on 92 profiles
Average hourly rate
$31
and starting from $10 / hr
based on 92 profiles
Popular skills
CSSHTMLJavaScriptArtificial IntelligenceAISEOIVRWeb3TextJava
Key technical proficiencies
based on found companies
Also specialize in
Business Services (92)Customer Service Outsourcing (92)Call Center Services (67)Sales Outsourcing (31)Web Design (UI/UX) (15)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Found 92 matching agencies

T
Ottawa, Canada

The Wolf Marketing is a marketing and communication company that specializes in providing cutting-edge solutions for businesses. Our team of experts has years of proven experience and delivers effective resolutions to help businesses grow and succeed. We offer a range of services including business services, customer service outsourcing, web design, search engine optimization, social media marketing, pay per click, marketing strategy, call center services, and more.

team of 2 - 10 people

5 years of industry experience

contact for pricing

min project budget $1k

A
Halifax, Canada

Answer 365 provides expert customer service and call centre solutions to businesses across North America. Their team of experienced professionals offers a range of services, including business services, customer service outsourcing, and call center services. By partnering with Answer 365, businesses can benefit from improved efficiency, increased customer satisfaction, and cost-effective communication solutions.

team of 26 - 50 people

70+ years of industry experience

contact for pricing

min project budget $1k

N
Lavaltrie, Canada

Nordia Inc. provides exceptional customer service solutions, fostering a stimulating and enriching work environment for its dedicated team. The company offers a competitive salary package and opportunities for career growth, leading to high employee retention rates and satisfaction. As a result, 85% of employees recommend Nordia to their family and friends, driving business growth. By prioritizing people over profit, Nordia delivers unparalleled service excellence, making it the go-to provider for Canadian businesses.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

2
Toronto, Canada

24H Virtual provides innovative business services to help companies scale their operations smarter. Their live receptionist service offers 24/7 phone coverage, allowing businesses to reduce overhead costs and improve efficiency. The company also offers chat receptionist services, which boost customer support while providing additional sales services. Furthermore, they provide auto receptionist services with automated call transfers to ensure the right person receives the message. Additionally, they offer business process management services, enabling companies to tap into a global talent pool for dedicated virtual agents. By focusing on these services, 24H Virtual helps businesses focus on their core operations.

team of 26 - 50 people

6 years of industry experience

contact for pricing

contact for pricing

D
Brampton, Canada

Digital Media Solution is a digital marketing agency that provides businesses with a wide range of services to help them succeed. The company offers web and software development, mobile app development, e-commerce development, business services, customer service outsourcing, and more. By partnering with clients, Digital Media Solution helps raise brand awareness, generate sales opportunities, and maximize marketing budget ROI. With expertise in SEO and digital strategy development, the agency creates comprehensive marketing plans to drive business growth. Digital Media Solution's team of experts works tirelessly to ensure that each client receives personalized attention and support. From website optimization to social media marketing, the company provides a range of services to help businesses thrive in today's competitive market.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

M
Vaughan, Canada

At MS2 Retail Advisory, we empower retailers to scale up critical technology development, streamline back-office operations and reduce costs. Our approach is grounded in retail best practices. We generate substantial economic and organizational value by empowering retailers to significantly scale up critical technology development, streamlining back-office operations and reducing costs.

team of 2 - 10 people

3 years of industry experience

contact for pricing

min project budget $5k

G

Global Empire Corporation provides a comprehensive approach to customer and business process outsourcing, leveraging over 15 years of experience in enabling businesses to reach wider audiences across multiple countries and industries. Their services include inbound support for calls, chats, and social media interactions, allowing clients to connect better with their customers and improve business performance. By utilizing the latest technology and CX analytics, Global Empire Corporation creates actionable insights and provides highly effective outsourced customer support. This results in increased brand engagement and fosters brand loyalty. With a focus on delivering exceptional customer experiences, Global Empire Corporation integrates people, data, and technology to serve clients' consumers during critical times.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $50k

S
Toronto, Canada

Simpro Solutions offers a range of business process outsourcing services to help companies improve their customer experience and bottom line. Their focus on quality improvement, training, and process enhancement enables businesses to deliver increased profitability without significant investments in additional resources. By leveraging Simpro's expertise, clients can benefit from superior interaction and service experiences, leading to increased customer satisfaction and loyalty. With a strong foundation based on quality first, Simpro provides full-service call center solutions in multiple languages across various verticals, including automotive, insurance, utilities, service industry, and government sectors.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

C
Edmonton, Canada

Cititel Inc provides exceptional customer service outsourcing solutions to businesses, helping them increase sales and reach more customers. With a live person answering phones, customers receive a higher level of service compared to automated systems. This leads to increased customer loyalty and potential repeat business. By outsourcing customer service calls, businesses can focus on their core operations, freeing up resources for growth and development. Cititel Inc's services include Business Services, Customer Service Outsourcing, and Call Center Services.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

min project budget $1k

T
Peterborough, Canada

TAS-PAGE Communications provides professional telephone answering services to clients across Canada. The company offers inbound call center support, custom answering services, and emergency dispatch. With experienced agents available 24/7, TAS-PAGE helps businesses reduce costs while improving customer safety and satisfaction. By outsourcing in-house resources, companies can benefit from a full-time office professional at a fraction of the cost.

team of 2 - 10 people

70+ years of industry experience

contact for pricing

min project budget $1k

A
Kingston, Canada

Alliance Answer provides exceptional business communication solutions, enabling companies to stay connected and responsive around the clock. Their team of expert receptionists ensures accurate message taking, handling overflow calls seamlessly, and prioritizing calls effectively with call triage service. The company offers tailored solutions for every market, including customer service outsourcing, call center services, and virtual receptionists working remotely. This allows businesses to focus on their core operations while maintaining a high level of customer satisfaction. With cutting-edge mobile apps and online portals, clients can stay informed and in control of their business communications effortlessly.

team of 26 - 50 people

70+ years of industry experience

contact for pricing

min project budget $10k

E
Kent, United States

Exigency is a leading digital agency specializing in SEO, web development, and digital marketing. They help businesses establish an authoritative online presence by providing expert services such as website optimization, mobile app development, e-commerce development, AI development, virtual reality/ augmented reality development, robotic process automation, web3/blockchain development, cloud consulting, cybersecurity & pentesting, business services, customer service outsourcing, web design, app designing, graphic design, logo design, print design, product design, packaging design, eCommerce marketing, digital marketing, search engine optimization (SEO), social media marketing (SMM), pay per click, email marketing, conversion optimization, mobile & app marketing, call center services, content writing/copywriting, affiliate marketing, sales outsourcing, video marketing, SMS marketing, web3 & blockchain marketing. By leveraging their expertise in specific markets and geographies, businesses can maximize their visibility, get better results, and rank top on Google and other search engines.

team of 26 - 50 people

5 years of industry experience

contact for pricing

contact for pricing

V
Montréal-Est, Canada

Virtual Worker Now provides a wide range of services to help businesses scale their brand presence online. Their team of experienced professionals offers virtual assistant services, social media management, sales outsourcing, web design, app designing, graphic design, video production, and more. With Virtual Worker Now, businesses can increase revenue, get their time back, and lower overhead costs. Their flexible solutions are designed to match the evolving needs of growing companies. Whether it's managing operations, customer support, or running social media assets, Virtual Worker Now has the expertise to help clients achieve their goals.

team of 101 - 250 people

6 years of industry experience

contact for pricing

min project budget $1k

Smiledog provides virtual receptionist and appointment setting services to help businesses sustain growth potential. They offer affordable solutions to stimulate revenue-generating opportunities. Their services can provide back up or overflow coverage for companies with current staff, allowing them to maximize their day-to-day operations. Smiledog's specialized daytime reception and appointment setting services can help connect clients with businesses more effectively. With a focus on human connection, every call has the power to create a positive impact.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

min project budget $1k

A
Toronto, Canada

AnswerNet provides a comprehensive range of call center services, including customer service outsourcing, sales outsourcing, business services, and more. These services help businesses save time and money while enhancing their ROI. With decades of experience, AnswerNet has helped thousands of clients trust them to protect their brand and expedite growth. Their cloud-based system is hosted on AWS for extra protection, ensuring peace of mind for clients. AnswerNet's culture of entrepreneurialism puts the client's needs front and center, providing customized instruction and training to help businesses execute quickly and effectively.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

G
Richmond, Canada

Glen Group is a multi-faceted company that delivers excellence in diverse industries. The company provides specialized services including Security Services, Real Estate, Recruitment, Childcare, Traffic Management, and Home Renovations. These services enable businesses to build long-term relationships, ensure safety, and empower growth. Glen Group's team of experts crafts tailored solutions to meet the unique needs of each client, ensuring success and customer satisfaction. The company prioritizes excellence by customizing its approach, delivering well-defined and customized services as per schedule and specifications.

team of 101 - 250 people

10+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

Providing a range of custom contact centre solutions to organizations of all sizes, including multi-channel customer support with 24/7 call answer service. Specializing in healthcare, transportation, finance, utilities & energy, government & public sectors, and higher education. Offering tailor-made customer interaction management and brand growth strategies. From basic call answering services to a multi-function contact centre, Line One focuses on unique business needs. Using enterprise-grade infrastructure and cutting-edge ITIL framework to deliver excellent technical support.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

K
Toronto, Canada

KMER Outsourcing Inc provides expert bilingual outsourcing services to global businesses, helping them expand their operations and improve efficiency. With a team of skilled professionals, they offer customer service outsourcing, call center services, and business process outsourcing (BPO) solutions. By partnering with KMER Outsourcing Inc, businesses can save money while maintaining a professional workforce, and expand globally to find the skills they need.

team of 26 - 50 people

5 years of industry experience

contact for pricing

min project budget $5k

H
Moncton, Canada

HealthConnect Inc. provides a comprehensive range of solutions to care for customers with a tailored approach. The company helps clients deliver the best care for their patients, caregivers, consumers, and allied health professionals. This includes medical information and compliance, custom compounding, customer care services, sampling and fulfillment services. By partnering with HealthConnect Inc., businesses can improve patient outcomes, increase efficiency, and reduce costs. With a focus on trust and success, the company empowers clients to achieve their goals.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

I
Toronto, Canada

Innovative Vision provides a range of services to empower businesses, including exceptional customer care and technical support. Their services enable companies to deliver outstanding experiences for their customers, driving loyalty and satisfaction. With expertise in various industries, Innovative Vision helps organizations achieve their goals by providing seamless interactions across multiple channels. By leveraging their Omni-channel solutions, businesses can optimize their operations, improve efficiency, and enhance the overall customer experience.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

T
Toronto, Canada

Task Network provides expert business process outsourcing services to help businesses become more efficient, productive, and profitable. By outsourcing back office administrative tasks, clients can save time and money, while also improving their bottom line. Task Network's skilled offshore workforce ensures security, privacy, and confidentiality for its clients. The company offers scalable and flexible solutions that are tailored to meet the unique needs of each business. With superior technology and a satisfaction guarantee, Task Network is the partner businesses can trust. From customer service outsourcing to call center services, Task Network helps clients achieve their goals and succeed in the market.

team of 101 - 250 people

unknown

contact for pricing

min project budget $1k

A
Markham, Canada

Affinity Global is a leading provider of business services, empowering businesses to achieve growth and success. By outsourcing customer service, sales, and other key functions, Affinity Global enables companies to focus on core operations, improve efficiency, and enhance customer satisfaction. With years of experience in the industry, Affinity Global has established itself as a trusted partner for businesses seeking to expand their reach and strengthen their market position. The company's services are tailored to meet the unique needs of clients across various industries, including business services and customer service outsourcing. By leveraging advanced technologies and a team of experienced professionals, Affinity Global delivers exceptional results, helping clients to achieve their goals and succeed in an increasingly competitive marketplace.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Hamilton, Canada

Transforming businesses by providing high-quality call center services and solutions. IT Services & Consulting, Business Services, Customer Service Outsourcing, Call Center Services, Sales Outsourcing are some of the key offerings that can help businesses grow faster. With Prospects DM, clients can enjoy reliable services that enhance their relationships with individual consumers and businesses. The company provides onshore and offshore call center needs and services, leveraging technology to create a quality experience for customers. By partnering with Prospects DM, businesses can focus on achieving their goals while the company handles every aspect of their call center needs.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

e
Winnipeg, Canada

eCom Customer Care Inc provides a range of services to meet client needs, including web and software development, business services, and social media marketing. Their multichannel approach ensures seamless communication via email, live chat, and inbound calls. With a centrally located facility and 100-seat capacity, they cater to clients effectively. Working for eCom guarantees internal promotions and business incentives, making it an attractive career opportunity. As an employee, one can look forward to a fast-growing company that maintains its core values.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

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