Leading agencies include ZRAFTED, AnswerForce, Grasp Solutions, ServiceForge and Veta Virtual. A total of 25 Customer Service Outsourcing providers in Toronto, Canada are ready to help. They serve clients such as Healthcare, Automotive, Financial Services, Retail, Insurance, Government, E-commerce, Real Estate, Telecommunications and BPO. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Toronto, Canada is 2,731,571. Average local salaries are around $36,946, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 25 matching agencies
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
AnswerForce is a leading provider of live call answering and virtual customer service solutions. Our team of experienced professionals provides personalized support to businesses, ensuring they receive the attention and care their customers deserve. With our state-of-the-art technology and flexible call center model, we help businesses grow and succeed. We're dedicated to delivering exceptional results and building long-lasting relationships with our clients.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Omnie Integrated Services Inc. provides Business Services and Customer Service Outsourcing to help businesses succeed in today's competitive market. By utilizing innovative technologies and strategies, they deliver exceptional customer experiences that embody their brand values. With a focus on automation, personalization, and efficiency, Omnie helps businesses streamline processes, drive down costs, and increase productivity. Their services are designed to meet the unique needs of each client, resulting in world-class Customer Satisfaction scores.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $1k
Zrafted is a global company that helps businesses grow faster than ever. We provide innovative digital solutions, including web development, e-commerce platforms, and customer service outsourcing. Our team of experts uses cutting-edge technologies to deliver tailored solutions that drive business growth. With a focus on customer satisfaction, we strive to build long-lasting relationships with our clients.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
contact for pricing
Lex Reception provides professional, reliable, and efficient legal reception services to law firms. Their services include business services, customer service outsourcing, call center services, sales outsourcing, and specialized legal intake and case screening. With 24/7 availability, Lex Reception helps law firms stay ahead of the competition and provide excellent client service. By partnering with Lex Reception, law firms can improve lead response time, automate feedback-tracking, eliminate data-entry, and streamline their workflow. This allows them to focus on high-value tasks and grow their practice. Lex Reception's dedicated team of legal receptionists provides personalized support, ensuring that every call is answered with a smile.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
VoiceLogic is a full-service marketing communications house that offers innovative messaging solutions for generating sales, business leads, and event attendance. The company provides business services, customer service outsourcing, call center services, and sales outsourcing. Their senior consultants offer professional campaign guidance and market advice to help clients make informed decisions. VoiceLogic generates prequalified 'sales-ready leads' using proven calling scripts and ringless voicemail broadcasts. Free data scrubbing, duplicate removal, and web scraping or extraction services are also provided to clients. By leveraging new marketing technologies, VoiceLogic has been a pioneer in the industry since 1996.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Expert in IT services and consulting, Millennium1 Solutions provides a comprehensive range of business services to help organizations enhance their brand promise. By delivering connected frictionless customer experiences, the company helps clients attract, win, secure, and grow their customer relationships. With a strong onshore and offshore delivery footprint, talented people, process knowledge, and enabling technology, Millennium1 Solutions acts as a trusted partner for its clients in various industries such as Financial Services, Retail, eCommerce, Telecommunications, and Government. The company offers secure facilities with PCI certification, CISD certifications, and SOC 3 reports, supporting multiple languages including English, French, Cantonese, Mandarin, and Spanish.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
Corpshore Solutions is a multinational business process outsourcing (BPO) provider that enables businesses to reduce costs, accelerate growth, and realize corporate goals while maintaining competitive advantage. Leveraging state-of-the-art technologies, Corpshore offers a range of services including Big Data & BI, Business Services, Customer Service Outsourcing, and Market Research. By partnering with Corpshore, clients can save up to 75% on operations & payroll costs and tap into a world-class team of experts. With Corpshore, businesses can carve out a solid niche within their respective industries and achieve tangible results through outsourcing.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $250k
GeeksForLess is a trusted IT software development company and outsourcing partner. With over 20 years of experience, they help businesses transform their challenges into opportunities by providing top-quality IT consulting and outsourcing services. Their services enable companies to focus on core competencies while entrusting specialized tasks to experts. GeeksForLess delivers outstanding quality, strong customer focus, exceptional knowledge base, and expertise in various technology branches, giving a competitive edge compared to other popular outsourcing locations. They support businesses across multiple industries, including healthcare IT, tourism, and more, by providing custom software development, testing services, AI development, DevOps, IoT development, IT services & consulting, cybersecurity & pentesting, business services, customer service outsourcing, web design (UI/UX), sales outsourcing, mobile app development, software development, and more.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.
team of 101 - 250 people
7 years of industry experience
contact for pricing
min project budget $1k
Telestar Communications provides a wide range of services to help businesses achieve their objectives. Their call center services cater to various industries, ensuring optimal results for each campaign. The company offers data entry, payment processing, accounting, research, and information gathering services to enhance business operations. Additionally, they provide customer service, technical support, warranty support, and help desk services to ensure client satisfaction. Telestar Communications' lead generation, cross-selling, retention, appointment setting, and election services are designed to drive sales and revenue growth.
team of 26 - 50 people
unknown
contact for pricing
min project budget $1k
At Veta Virtual, we provide high-quality virtual receptionist and assistant services to businesses of all sizes. Our dedicated live receptionists handle calls and deliver personalized experiences, freeing up valuable time for you to focus on growing your business. With our services, you can free up internal resources, improve customer service, and appear more professional. We specialize in providing solutions for small businesses, accounting firms, medical practices, IT companies, construction companies, and local businesses. Our virtual receptionists integrate with your existing phone providers, reducing the need for costly equipment upgrades. Try Veta Virtual today and never miss a call!
team of 2 - 10 people
5 years of industry experience
contact for pricing
min project budget $1k
EmpireOne Contact Center offers a wide range of call center services, including customer service outsourcing, business services, and call center solutions. Their expert team provides 24/7 support to help businesses succeed. By partnering with EmpireOne, companies can enjoy increased efficiency, improved customer satisfaction, and enhanced productivity. With their cutting-edge technologies and innovative approach, EmpireOne Contact Center helps businesses unlock their full potential. From sales growth to customer loyalty, their services are designed to drive results. Whether you need help with manual data entry or call center operations, EmpireOne has got you covered.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
24H Virtual provides innovative business services to help companies scale their operations smarter. Their live receptionist service offers 24/7 phone coverage, allowing businesses to reduce overhead costs and improve efficiency. The company also offers chat receptionist services, which boost customer support while providing additional sales services. Furthermore, they provide auto receptionist services with automated call transfers to ensure the right person receives the message. Additionally, they offer business process management services, enabling companies to tap into a global talent pool for dedicated virtual agents. By focusing on these services, 24H Virtual helps businesses focus on their core operations.
team of 26 - 50 people
6 years of industry experience
contact for pricing
contact for pricing
Simpro Solutions offers a range of business process outsourcing services to help companies improve their customer experience and bottom line. Their focus on quality improvement, training, and process enhancement enables businesses to deliver increased profitability without significant investments in additional resources. By leveraging Simpro's expertise, clients can benefit from superior interaction and service experiences, leading to increased customer satisfaction and loyalty. With a strong foundation based on quality first, Simpro provides full-service call center solutions in multiple languages across various verticals, including automotive, insurance, utilities, service industry, and government sectors.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
AnswerNet provides a comprehensive range of call center services, including customer service outsourcing, sales outsourcing, business services, and more. These services help businesses save time and money while enhancing their ROI. With decades of experience, AnswerNet has helped thousands of clients trust them to protect their brand and expedite growth. Their cloud-based system is hosted on AWS for extra protection, ensuring peace of mind for clients. AnswerNet's culture of entrepreneurialism puts the client's needs front and center, providing customized instruction and training to help businesses execute quickly and effectively.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
KMER Outsourcing Inc provides expert bilingual outsourcing services to global businesses, helping them expand their operations and improve efficiency. With a team of skilled professionals, they offer customer service outsourcing, call center services, and business process outsourcing (BPO) solutions. By partnering with KMER Outsourcing Inc, businesses can save money while maintaining a professional workforce, and expand globally to find the skills they need.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $5k
Innovative Vision provides a range of services to empower businesses, including exceptional customer care and technical support. Their services enable companies to deliver outstanding experiences for their customers, driving loyalty and satisfaction. With expertise in various industries, Innovative Vision helps organizations achieve their goals by providing seamless interactions across multiple channels. By leveraging their Omni-channel solutions, businesses can optimize their operations, improve efficiency, and enhance the overall customer experience.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Task Network provides expert business process outsourcing services to help businesses become more efficient, productive, and profitable. By outsourcing back office administrative tasks, clients can save time and money, while also improving their bottom line. Task Network's skilled offshore workforce ensures security, privacy, and confidentiality for its clients. The company offers scalable and flexible solutions that are tailored to meet the unique needs of each business. With superior technology and a satisfaction guarantee, Task Network is the partner businesses can trust. From customer service outsourcing to call center services, Task Network helps clients achieve their goals and succeed in the market.
team of 101 - 250 people
unknown
contact for pricing
min project budget $1k
ServiceForge offers business growth solutions specifically tailored for home and field service businesses. Their services include customer service outsourcing, call center services, and more. These solutions help businesses streamline operations, improve efficiency, and enhance overall performance. By partnering with ServiceForge, companies can benefit from increased productivity, better customer satisfaction, and a competitive edge in the market.
team of 501 - 1000 people
2 years of industry experience
contact for pricing
contact for pricing
PrimeVision is a Canadian-based app development company that enhances business agility and efficiency with cutting-edge web and mobile solutions. They design and develop engaging iOS and Android applications for startups and businesses in Canada and around the world. With top-notch development skills, PrimeVision stands out as a strategic business partner. The company offers services such as web & software development, mobile app development, e-commerce development, testing services, business services, customer service outsourcing, web design (UI/UX), app designing (UI/UX), social media marketing (SMM), and mobile & app marketing. These services benefit clients by improving their online presence, increasing efficiency, and driving business growth. By handling the application development, PrimeVision enables businesses to focus on their core operations.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
WeetyChat, Inc provides a comprehensive suite of services to transform customer experience across multiple channels. Their web and software development services help create seamless omnichannel experiences, while their maintenance and support services ensure smooth operations. Business services include strategic planning, marketing strategy, and conversion optimization, all designed to drive revenue growth. Customer service outsourcing, web design, branding, and digital strategy development further enhance the customer journey. By leveraging data-driven approaches and analytics, WeetyChat helps clients maximize conversions and boost sales. With expertise in DevOps, they streamline operations, reduce costs, and improve productivity.
team of 2 - 10 people
3 years of industry experience
rate $50 - $75 / hr
min project budget $25k
Grasp Solutions provides a wide range of IT and BPO services that cater to the diverse needs of businesses. With their team of highly trained professionals, they offer exceptional call answering, customer service outsourcing, advertising, social media marketing, and call center services. These services help businesses reduce costs, increase efficiency, and drive growth. By leveraging Grasp Solutions' expertise in taxicaller, limoanywhere, deliverlogic, and other custom softwares, companies can focus on their core operations while benefiting from top-notch support. Whether it's dispatch center services for taxi, limo, or online food delivery, social media management, live web chat support, aviation solutions, SEO, software & app development, HR outsourcing, or telemarketing strategies, Grasp Solutions has the expertise to deliver tailored solutions that meet specific industry needs.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Providing business services, customer service outsourcing, and call center services to clients across Toronto, Canada. Call Centre Systems offers a range of tailored solutions to meet specific business needs, including real estate, service dispatch, remote/virtual receptionist, order & data entry, customer care, and help desk support. The company's customized pricing allows businesses to optimize their resources and focus on core operations.
team of 2 - 10 people
30+ years of industry experience
rate $300 - $400 / hr
min project budget $1k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.