CALLMARK Solutions Sdn Bhd

Stop Missing Calls & Losing Leads. Our AI-Human & Human Team Answers, Qualifies, & Converts 24/7.

Tired of expensive sales teams burning out on cold calls and missing opportunities after hours? CALLMARK is your outsourced sales and customer engagement team. We blend cutting-edge AI Voice Bots with expert human agents (Business Development Representative) to manage your inbound calls, generate hot leads, and fill your sales pipeline, all for a fraction of the cost of an in-house team. We don't just answer calls; we build connections that drive measurable revenue. For over 13 years, we’ve helped businesses like Samsung, Shell, and Grundfos solve a simple but costly problem: customer engagement is broken. Sales teams hate cold calling, customers get frustrated with slow responses, and managers lose sleep over poor lead quality and high costs. We fix this with a powerful "AI + Human" hybrid system. Imagine an AI that handles the first call perfectly, 24/7, never gets tired, and only passes the hottest leads to your sales team. Then, our expert human agents step in to close deals, set appointments, and provide a personal touch. This isn't the future; it's what we deliver for our clients today. In simple terms, we make sure every call, whether coming in or going out, ends in a result, not a missed opportunity. We provide three core services designed to work together and supercharge your growth: 1. AI-Powered Inbound Call Management: The Problem: You run ads or have a website, but calls go to voicemail after 5 PM, on weekends, or during lunch. You're wasting ad spend and losing customers. Our Solution: Our AI Voice Bot answers instantly, 24/7/365. It qualifies the caller, books appointments, or answers FAQs. No more missed leads. Example: A plumbing company runs a Google Ad for "emergency plumber." At 2 AM, our AI bot answers, confirms it's an emergency, and instantly schedules a call-out for the on-call plumber, capturing a high-value job they would have missed. 2. Outbound Lead Generation & Telemarketing: The Problem: Your sales team spends 80% of their time cold calling and prospecting instead of closing deals. They get demotivated, and turnover is high. Our Solution: We act as your dedicated prospecting team. We build clean data, make the calls, qualify leads using methods like BANT (Budget, Authority, Need, Timeline), and only hand you sales-ready appointments. Example: A B2B software company needs to reach IT managers. We build a targeted database, profile the companies, and set qualified meetings for their top closers to demo the product, doubling their sales pipeline in 60 days. 3. Data Profiling & Management: The Problem: Your marketing list is outdated, full of wrong numbers, and unsegmented. You're wasting time and money calling the wrong people. Our Solution: We cleanse, verify, and enrich your database. We segment your contacts so your messaging is precise and effective, turning your data from a cost into a profit center. Why Choose Us? Proven Results: We've delivered a 92% attendance rate for corporate events and a 74% lead generation success rate for global brands. The Perfect Balance: AI for efficiency (0.5s response time, 24/7 availability) + Humans for empathy (complex issues, closing deals). Transparent Tracking: You get clear reports on lead quality and ROI, so you see exactly what you're paying for. Stress-Free Scaling: Grow your outreach instantly without the headache of hiring, training, or managing additional staff. Ready to turn every call into a growth opportunity? Book a Free, No-Obligation Consultation with our experts. We'll analyze your current process and show you a custom plan to boost leads, reduce costs, and accelerate your sales. Contact Us Today: 📞 +603-7890 2323 ✉️ info@callmark.com.my 🌐 www.callmark.com.my