Leading agencies include Virtual Assistant Canada, OnCall Centre, Answer North America, Directors' Choice and Clientime. A total of 154 Call Center Services providers in Canada are ready to help. They serve clients such as Healthcare, B2B, Business Services, Financial Services, Finance, Various industries, B2C, Business, Technology and E-commerce. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Average local salaries are around $36,946, reflecting market rates.
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Found 154 matching agencies
Atcom Systems provides IT services and consulting to transform office communications. With over 30 years of experience, they offer a range of solutions including business phone systems, cloud consulting, and call center services. These services can help businesses streamline their operations, increase efficiency, and generate more revenue. By leveraging the latest technologies such as VoIP, Avaya IP Office, and FreePBX (Asterisk), Atcom Systems helps clients to minimize confusion and maximize productivity. Their comprehensive communications packages also provide custom quotes for new telephone systems and relocation services. Whether businesses are expanding or adding more employees, moving to a new location, or seeking affordable phone solutions, Atcom Systems is here to help.
team of 2 - 10 people
20+ years of industry experience
rate $100 - $150 / hr
contact for pricing
McGill Buckley offers a range of services to help businesses and brands succeed. Their team provides expert marketing, branding, and design solutions to clients across various industries, including healthcare, non-profit, hospitality, B2B, and B2C. With years of experience in creating effective marketing strategies, branding concepts, and digital marketing campaigns, McGill Buckley helps organizations establish a strong online presence, build brand awareness, and drive sales. Their services include business consulting, market planning, marketing strategy development, digital marketing, social media marketing, content marketing, pay-per-click advertising, email marketing, call center services, logo design, graphic design, website design, and branding audits. By leveraging their expertise in research, strategy, positioning, segmentation, channels, and buyer behaviors, McGill Buckley enables businesses to discover the true essence of their brand's meaning and develop competitive advantages.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
OnCall Centre provides exceptional customer service and message management for over 50 years, ensuring that no call or message is missed. With highly trained agents available 24/7 in English and French, businesses can benefit from tailored statistics and business information to improve their operations. Custom call scripts and message management enable companies to obtain the exact information they need, while secure email, SMS, and web-based forms streamline communication channels. By outsourcing call center services, companies can save time, reduce costs, and focus on more critical issues.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
min project budget $1k
MetCredit is Canada's go-to source for collecting business debt. Since 1973, they have been serving businesses of all sizes across the country with their commercial and consumer collection agency services. Their Solution-Oriented Recovery approach and proprietary AI algorithms enable fast and effective debt collection. With offices in Vancouver, Edmonton, Toronto, and Montreal, MetCredit provides reliable cash flow to clients while preserving brand reputation. They also leverage artificial intelligence for faster debt collection and report delinquent and paid accounts to major credit bureaus.
team of 26 - 50 people
50+ years of industry experience
contact for pricing
min project budget $1k
Globalfaces Direct offers face-to-face fundraising services and solutions to charities across North America. With over 15 years of non-profit contact center experience, they support campaigns with conversations that convert. Their integrated approach includes live video and text chat to enhance donor engagement. The company has acquired HCB Communications to offer an unmatched donor experience for North American charities. They have partnered with over 50 charities since 2012 and secured millions of monthly donors. Globalfaces Direct provides specialized fundraising solutions, including call center services and business services.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Providing top-notch contract and temporary help services to the private and public sector since its inception in 1993. MaxSys offers a comprehensive range of business services and call center solutions that cater to diverse client needs, ensuring optimal productivity and morale. By leveraging their extensive roster of available resources and in-depth knowledge of government contracting mechanisms, clients can streamline their recruitment processes and focus on core business strategies. With a proven track record of delivering reliable service and meeting specific requirements, MaxSys has become the go-to recruitment agency for various industries, including construction, transportation, and healthcare.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
COREations is a leading digital marketing agency that provides comprehensive solutions to businesses of all sizes. With expertise in web and software development, mobile app development, e-commerce development, and more, the company helps clients streamline their operations, increase leads, and grow their business. By leveraging its partnership with top technology providers like Google Cloud, Microsoft, and Zoho, COREations delivers tailored digital solutions that meet the unique needs of each client. From creating attractive websites and high-converting apps to providing SEO and social media marketing services, the company's team of experts works closely with clients to achieve their business goals. With a focus on client success and a commitment to delivering exceptional results, COREations has established itself as a trusted partner for businesses worldwide.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
OPTIMA provides comprehensive business services, including call center services and sales outsourcing solutions to help businesses thrive. By offering these tailored solutions, OPTIMA enables companies to enhance customer experience, increase efficiency, and drive revenue growth. With over 30 years of continuity and growth, OPTIMA has established itself as a trusted partner for businesses seeking expert guidance. The company's commitment to client relationships and staff stability sets it apart in the contact center business. By leveraging OPTIMA's expertise, clients can improve their overall performance and achieve their goals.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
CanadaDirect provides a range of services to help businesses enhance their customer experience and drive growth. Their expert call center services enable companies to deliver exceptional customer care, whether through inbound or outbound marketing channels. By utilizing their Voice Assistant Solution (VAS), businesses can improve the efficiency and effectiveness of their calls, while also ensuring compliance with regulatory requirements. CanadaDirect's team provides customized solutions that help clients differentiate themselves in the marketplace and turn inbound marketing calls into sales opportunities. With a focus on first call resolution and customer experience, CanadaDirect helps companies like B2B and B2C businesses develop strong relationships with their customers. By leveraging technology to enhance the customer journey, CanadaDirect enables businesses to reach potential prospects and turn them into customers.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $10k
Purple Sales provides tailored solutions to drive growth through appointment setting, market expansion, lead generation, HubSpot implementation, and sales outsourcing. By leveraging their extended team, businesses can build a quality sales development team, expand into new markets, create digital marketing campaigns, and streamline processes for scalable success. This allows companies to stand out in the competitive tech industry with innovative approaches.
team of 2 - 10 people
8 years of industry experience
rate $50 - $75 / hr
min project budget $5k
FlairsTech provides a range of services to help businesses optimize and grow. The company offers full-cycle software development, business process outsourcing (BPO), and implementation services. These services enable companies to expand their operations, improve customer experience, and streamline processes. By leveraging FlairsTech's expertise in innovation, talent, and technology, businesses can increase results, improve operations, and extend their in-house capabilities. The company's dedication to delivering high-quality services has earned it a reputation as a reliable and strategic partner.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $5k
Directors' Choice Funeral Home Answering Service provides customized communication solutions and call answering service for funeral directors. Their services support deathcare professionals in making life easier while strengthening their business. With a full suite of contact center and communication solutions, Directors' Choice enhances support for families served by funeral homes. This allows staff to have a healthier balance while providing expert care. The company's team is dedicated to handling calls with expertise, understanding, and reassurance. By partnering with Directors' Choice, deathcare professionals can focus on their core business without worrying about call management.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Innovation Networks Inc. offers a wide range of managed IT services to support business operations in Canada. With over two decades of experience, they specialize in tailored solutions to help clients flourish. Their comprehensive approach encompasses network monitoring, cybersecurity, data backup, and more. By leveraging enterprise-class technologies and proven processes, Innovation Networks provides reliable IT support with 24/7 uptime for servers, network devices, infrastructure, and business applications. This ensures uninterrupted service and business continuity. With a strong presence in British Columbia and throughout Canada, they serve clients from diverse industries, including construction, manufacturing, finance, retail, and more.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Agents Republic Inc. provides a range of contact center services to support businesses globally. The company's services include big data and business intelligence, customer service outsourcing, market research, call center services, sales outsourcing, and more. These services enable businesses to improve customer relationships, increase efficiency, and expand into new markets. With 24/7 global coverage, Agents Republic provides fast and flexible scaling to fit the needs of growing businesses. The company uses state-of-the-art technologies, including cloud automation and artificial intelligence, to deliver professional customer service and support. By partnering with Agents Republic, businesses can create a better world for their customers.
team of 101 - 250 people
7 years of industry experience
contact for pricing
min project budget $1k
SidekickAdmin offers expert virtual receptionist services designed to help small businesses streamline their operations and improve customer satisfaction. Their virtual receptionists handle customer calls, answer inquiries, and provide personalized support, freeing up business owners to focus on other tasks. With SidekickAdmin's virtual receptionist services, small businesses can expect faster response times, increased productivity, and improved customer loyalty. SidekickAdmin provides bespoke solutions tailored to meet the unique needs of each client, ensuring that their customers receive exceptional service and support. By leveraging technology, SidekickAdmin's virtual receptionists can handle a high volume of calls, including follow-ups, appointment reminders, and call-backs, without compromising on quality or customer satisfaction.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
SureCall Contact Centers Ltd. provides comprehensive contact center and business process outsourcing services to clients across various industries. Their team of professionals offers specialized solutions for complex large projects and smaller scale jobs. With a commitment to excellence, SureCall goes the extra mile to ensure clients are taken care of. The company's purpose-driven approach focuses on customer satisfaction, and its good call program donates revenue to non-profit organizations and charities. SureCall also partners with Hero Girls to educate girls in under-served communities worldwide. As a certified B Corporation, SureCall meets high standards for social and environmental performance.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
min project budget $1k
Answer North America offers customized solutions for businesses in the United States and Canada. Their call center services provide top-flight customer care, instant answers, and fewer mistakes. With cutting-edge technology and professional representatives, they help businesses manage incoming calls and technical questions. This comprehensive solution allows businesses to accept and track all calls, emails, and faxes, generating a web presence. By outsourcing this task, businesses save time and make more money.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Clientime provides a comprehensive real estate showing management system for agents, brokerages, and MLS organizations. Their innovative platform automates showings, offer notifications, and transaction prep, ensuring seamless communication between parties. With its user-friendly interface and state-of-the-art features, Clientime empowers professionals to manage showings efficiently, providing real-time reporting and document sharing. This enables agents to engage clients more effectively, reducing stress and increasing productivity. By leveraging Clientime's technology, Canadian brokerages and MLS organizations can streamline their workflows, improve customer satisfaction, and gain a competitive edge in the market.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Stafford Communications Group offers comprehensive call center outsourcing services, empowering businesses to optimize their internal operations. By leveraging its team of experts and cutting-edge technologies, the company helps clients streamline processes, improve customer satisfaction, and reduce costs. With a focus on regulated industries and complex compliance rules, Stafford Communications ensures high-quality service delivery while maintaining regulatory adherence. The company's unique business model combines quality consulting practices with marketing alignment to support client goals.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
min project budget $1k
Paradigm Quest Inc. offers a comprehensive range of business process outsourcing services to support the Canadian mortgage industry. The company provides cost-effective mortgage servicing and operation solutions to help lenders gain a competitive edge in a rapidly evolving market. Paradigm's innovative approaches enable mortgage consumers to experience improved mortgage outcomes, making homeownership more accessible and efficient. By leveraging specialized originators, independent mortgage agents, bank-employed specialists, and dedicated mortgage lenders, the company delivers tailored solutions that meet the unique needs of each client.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
BMG provides a range of services that cater to the needs of businesses, making it easier for them to operate and grow. The company offers dispatch services, which enable companies to manage their operations efficiently. This includes part-time and full-time dispatch solutions, as well as services during day and night hours. BMG also provides customer support through various communication channels, enhancing customer satisfaction and improving business productivity. Additionally, the company drives digital transformation for clients through cutting-edge technology and innovative approaches, providing a strategic advantage in the digital landscape. With its commitment to excellence and long-term partnerships, BMG supports clients and suppliers with efficient trading solutions, delivering the best results possible. The company also offers childcare services that prioritize the well-being of children and parents. Furthermore, BMG provides comprehensive travel services, ensuring hassle-free and tailored travel plans for clients. The company's tourism services aim to provide a seamless and enjoyable experience for travelers. By leveraging its creativity, innovation, and determination, BMG is able to deliver exceptional results for its clients.
team of 2 - 10 people
3 years of industry experience
contact for pricing
contact for pricing
At Virtual Assistant Canada, we provide high-quality virtual assistant services to businesses and entrepreneurs. Our team of experienced virtual assistants are dedicated to delivering exceptional support and results. With our expertise in business services, e-commerce solutions, marketing and advertising, you can focus on what matters most - growing your business. We use the latest technologies to ensure seamless communication and efficient operations. Let us help you succeed with our expert virtual assistant services.
team of 2 - 10 people
unknown
contact for pricing
min project budget $1k
Lead Generators International specializes in generating sales-ready appointments for businesses. They conduct in-depth market research, book demos, and register prospects for webinars and events. Their goal is to build long-term relationships based on trust. By using their services, businesses can expect a well-designed business case, not just transactional lead generation.
team of 2 - 10 people
30+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
BaseTend Inc. provides customized virtual receptionist solutions to businesses across various industries, offering messages and order taking, scheduling, cross- and up-selling, and directing and transferring calls at a cost-effective price. This service benefits businesses by providing them with efficient and professional customer support, freeing up time for other important tasks.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
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