Best Call-Center Services in United States

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Found 1232 matching agencies

C
CMC
Enhance strategy and technology for revenue cycle management

team of 26 - 50 people

50+ years of industry experience

contact for pricing

Min project budget $1k

O
OnCalla - Contact Center Services
Expert Customer Service Solutions for Busy Businesses 💻

team of 101 - 250 people

8 years of industry experience

contact for pricing

Min project budget $25k

R
REVGEN
Building Teams | Growing Revenue

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

B
Bridge Personnel Services
Frustration-Free Staffing for a Stronger Partner

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

E
Encardia Staffing Solutions
Great Opportunities in Innovative Staffing Solutions

team of 2 - 10 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

E
Endicott Communications
High-quality outsourced client services, freeing you to focus on your business.

team of 2 - 10 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

L
LiveSalesman
Best Call Center Company for 24x7 Outsourced Customer Service

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $10k

R
Responsive Call Center
Expert call center services for customer satisfaction

team of 2 - 10 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
Tru Performance Inc
Accelerating business growth through human touch and technology

team of 26 - 50 people

7 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

M
MASCO Services Call Center
Expertly handling over 1 million calls annually 24/7

team of 2 - 10 people

50+ years of industry experience

contact for pricing

Min project budget $1k

T
The Mercury Group
Expert Communications and Electrical Solutions

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

B
Blue Point Telecom
Complete Contact Center Solutions

team of 101 - 250 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
APEX Call Centers
Elevate your sales and customer experience

team of 101 - 250 people

8 years of industry experience

contact for pricing

Min project budget $50k

T
The Client Connector
Connecting Businesses Nationally with Local Expertise

team of 2 - 10 people

6 years of industry experience

contact for pricing

Min project budget $1k

M
Medical coding audit services
Expert medical coding and billing solutions for enhanced revenue cycle management

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

T
TekConcierge
Unlocking hidden IT benefits for businesses

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

B
Barrister Global Services Network
Protecting your technology needs nationwide

team of 101 - 250 people

50+ years of industry experience

contact for pricing

contact for pricing

G
Global Dispatch Management
Providing comprehensive outsourcing solutions for call answering and dispatch.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

Min project budget $1k

V
Voice Overs in SPanish
Professional voice over services for your brand

team of 2 - 10 people

15+ years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

M
Moonlight BPO
Expert print and mail solutions for a seamless business experience

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

P
Partners Plus IT Support
Reliable IT Partner for Philadelphia and Beyond

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

P
Packet Fusion
Connecting The Dots In The Cloud

team of 101 - 250 people

unknown

contact for pricing

contact for pricing

B
Bay Business Group
Accurate accounting without surprises in DC area

team of 2 - 10 people

unknown

contact for pricing

Min project budget $1k

C
Cascade Answering Solutions
Expert Phone Support Solutions Nationwide 🌐

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

H
HiLivePro (Officense)
Expert Answering Services for Businesses

team of 2 - 10 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

C
Christopher Morgan
Partner in Fulfillment Excellence

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $1k

U
Unee Solutions
Simplifying business operations through innovative outsourcing solutions

team of 26 - 50 people

15+ years of industry experience

contact for pricing

Min project budget $1k

P
Pacific Global
Transforming Revenue Cycle Management

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

Min project budget $1k

L
Legal Intake Professionals
24/7 Legal Intake Services for Law Firms

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

B
Berlin-Wheeler Inc
Expert collection services for businesses since 1951

team of 101 - 250 people

70+ years of industry experience

contact for pricing

contact for pricing

L
Los Angeles Advanced Answering
Expert Answering Service for Los Angeles Businesses

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

T
Telegenisys Inc
Simplifying Medical Data Analytics & Outsourcing

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

T
TASCO Message Centers
Reliable messaging and customer service solutions for businesses

team of 2 - 10 people

80+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
Traitwise
Transforming businesses through innovative solutions 🚀

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

H
HireAthena
Automated accounting and HR solutions for businesses.

team of 2 - 10 people

unknown

contact for pricing

Min project budget $1k

A
Allendale Answering Service
Professional Small Business Answering Service

team of 2 - 10 people

unknown

Rate $25 - $50 / hr

Min project budget $1k

F
FGC+
Building sustainable operations for business growth

team of 101 - 250 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

I
ITAdOn IT Solutions
Transforming businesses through strategic managed IT support 📈

team of 2 - 10 people

5 years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

C
Capline Dental Services
Recovering lost revenue and providing hassle-free billing solutions.

team of 101 - 250 people

9 years of industry experience

contact for pricing

contact for pricing

S
Seo Guru Houston
Expert digital marketing solutions for businesses

team of 2 - 10 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

T
Tri Source International
Delivering Best-in-Class Customer Experience Made Simple 🚀

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

Min project budget $250k

A
Asset Compliant Solutions
Expert Collections and Recovery for Asset-Based Lenders

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

G
Global Hola
Expert virtual professionals for small businesses worldwide

team of 2 - 10 people

2 years of industry experience

contact for pricing

contact for pricing

N
Northern Lights Technology Development
Transforming businesses through innovative technology solutions

team of 101 - 250 people

15+ years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

S
SumaLatam
Multilingual Content Translation Company for Global Reach

team of 2 - 10 people

10+ years of industry experience

Rate $25 - $50 / hr

contact for pricing

T
The Voice of Your Customer
Empowering businesses to engage priority populations

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Clevertone
Seamless Task Management for Business Success

team of 101 - 250 people

4 years of industry experience

Rate $100 - $150 / hr

Min project budget $5k

S
Securus Contact Systems
24/7 Live Answering Services for All Industries

team of 26 - 50 people

10+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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