Best Call-Center Services in United States

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Found 1232 matching agencies

I
InspiriTec, Inc.
Award-winning Contact Center & Help Desk solutions

team of 26 - 50 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

S
Satellite Office
Transform Your Business with Remote Talent and Outsourcing Solutions 🌐

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

D
Data Entry India BPO
Reliable data entry services with high quality standards

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

C
Currey Adkins
Protecting your data, growing your business

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

T
Talk2Rep
Optimizing Voice & Digital CX at Scale

team of 101 - 250 people

20+ years of industry experience

contact for pricing

Min project budget $1k

K
Key Video Production
Creating compelling videos for business growth 📹

team of 2 - 10 people

unknown

Rate $100 - $150 / hr

Min project budget $5k

U
Unique Dental Scheduling
Dental Answering & Scheduling Service - Unique Dental Scheduling

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

T
TekSof
Digital excellence through strategic innovation and creativity

team of 2 - 10 people

20+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

E
Eclipse Telecom
Connecting innovation to implementation.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

V
Virgo Tech Solutions
Empowering Businesses Through Innovative Technology

team of 26 - 50 people

3 years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

E
ET&T, Inc.
Trusted Partner for Your Business IT Needs

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

U
UHealthSolutions
Delivering high-performance health care solutions

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

H
Hospice On Call
Caring for patients and families behind the scenes

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

H
HT Visions
Elevate, Expand, Excel

team of 26 - 50 people

9 years of industry experience

contact for pricing

Min project budget $1k

B
Blue Valley Marketing
Expert Call Center Services for Business Growth 📞💻

team of 101 - 250 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $5k

P
Perceptionist
Growing businesses through exceptional customer service

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
A Courteous Communications
Award-winning, personalized live answering services

team of 26 - 50 people

30+ years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

S
SALIX
Transforming Data into Insights

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

C
ChatPandas
Elevating every interaction to extraordinary service excellence

team of 101 - 250 people

10+ years of industry experience

contact for pricing

Min project budget $1k

O
Outsource Global
Partner for Africa's Outsourcing Growth

team of 501 - 1000 people

9 years of industry experience

Rate $25 - $50 / hr

Min project budget $1k

A
Agile Pro Solutions
Expert Offshoring Staffing Solutions for Business Success

team of 26 - 50 people

5 years of industry experience

contact for pricing

Min project budget $5k

A
All City Communications
Reliable business support 24/7

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

R
Rozlin Financial Group, Inc.
Debt Collection Agency with a customer-centric approach 📈

team of 2 - 10 people

15+ years of industry experience

contact for pricing

Min project budget $1k

H
Hands Working Virtually BPO
Streamlining business processes, one client at a time 💻

team of 26 - 50 people

10+ years of industry experience

contact for pricing

Min project budget $1k

G
Goodbay Technologies
Expert Customer Support and Outsourcing Solutions 💻📞

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

C
CloudVO
Empowering Business Growth with Innovative Solutions 🚀

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Scoreboard Group Consulting
Transformative experiences through people, process and technologies

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Allied OneSource
Connecting Great People with Great Opportunities

team of 26 - 50 people

60+ years of industry experience

contact for pricing

contact for pricing

H
Human Medical Billing
Maximize collections, minimize management

team of 2 - 10 people

20+ years of industry experience

contact for pricing

Min project budget $1k

A
Advantage Answering Plus
Transforming business calls into positive experiences.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

S
Spot On Interpreting
Professional Interpretation and Translation Services

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

B
Birddog Media
Lead generation experts for advertisers, agencies and publishers.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

I
Intellitech Solutions
Expert B2B marketing solutions for tech industry growth

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

U
US Leads Agency
Precision-targeted leads for business growth

team of 26 - 50 people

8 years of industry experience

contact for pricing

contact for pricing

M
MOD Assistants
Delegating Tasks, Amplifying Your Business

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

W
World Connection
Connecting Customers Worldwide with Expert Service

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Andrew Reise
Driving business growth through customer experience

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Gold Mountain Communications
Expert Call Center Solutions for National Corporations

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

T
The Centr Official
Simplifying business, liberating entrepreneurs

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

B
Blue Equinox
Empowering businesses with expert IT consulting and solutions

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

U
Unió Digital
Reliable IT Solutions for Business Success

team of 2 - 10 people

9 years of industry experience

Rate $100 - $150 / hr

Min project budget $1k

S
Servixer, LLC
Quality First, Affordable Prices Always 💼

team of 26 - 50 people

7 years of industry experience

contact for pricing

Min project budget $1k

M
MHRCM
Streamlining Revenue Cycle Management Solutions

team of 26 - 50 people

7 years of industry experience

contact for pricing

Min project budget $25k

E
Employee Pooling
Unlock deeper capabilities and add to your current team

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Aspen Media LLC
Partnering for long-term relationships and growth

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

i
i2c World Inc.
Efficient customer communication solutions for businesses

team of 26 - 50 people

20+ years of industry experience

contact for pricing

Min project budget $5k

A
Altos Incorporated
Empowering healthcare industry with excellent and reliable solutions

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Vantage Impact
Transform your career and business with trusted transition consulting

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

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What Are Call-Center Services?

Call-center services involve managing inbound and outbound customer communications, including support, sales, and inquiries. In United States, businesses rely on call-centers for effective customer engagement and problem resolution.

These services ensure your customers receive timely, friendly assistance, improving brand reputation and retention.


Types of Call-Center Services

Call-centers offer a variety of services such as inbound support, outbound sales, telemarketing, technical support, and helpdesk functions. Agencies in United States often specialize in sectors like finance, healthcare, or retail, tailoring their services accordingly.


Benefits of Outsourcing Call-Center Services

Outsourcing can reduce operational costs, provide access to trained professionals, and offer scalability. Local agencies in United States provide cultural and language advantages that enhance customer satisfaction.

Outsourcing also allows companies to focus on core business activities while ensuring excellent customer care.


Inbound Call-Center Services

These focus on handling incoming customer calls for support, orders, or inquiries. Inbound call-centers in United States excel in providing prompt responses and personalized service to local customers.


Outbound Call-Center Services

Outbound services include sales calls, lead generation, surveys, and appointment setting. Agencies in United States use local insights to optimize outreach strategies and improve conversion rates.


Customer Support and Technical Assistance

Call-centers often provide product support, troubleshooting, and FAQs. Technical support teams in United States are trained to handle industry-specific challenges efficiently.


Multilingual and 24/7 Support

Many call-centers offer multilingual agents and round-the-clock service. In United States, agencies often provide support in English, Hindi, Spanish; Castilian, French and Urdu, catering to diverse customer bases.


Technology and Infrastructure

Modern call-centers use CRM systems, call routing, and analytics to improve efficiency. Agencies in United States leverage local internet infrastructure, with average speeds of 279.93 Mbps, ensuring reliable communication.


How to Choose the Right Call-Center Service in United States

Consider factors such as experience, language capabilities, technology stack, and industry expertise. Agencies in United States with proven track records in your sector offer the best fit.


Pricing Models for Call-Center Services

Pricing may be hourly, per-minute, per-call, or project-based. Expect competitive rates in United States starting at $10 per hour.


Ensuring Quality and Compliance

Quality assurance and data privacy are critical. Agencies in United States comply with local regulations and industry standards to protect customer information.


Training and Staff Expertise

Professional training programs equip agents with communication skills and product knowledge. Local call-centers in United States often train agents to understand regional nuances and customer expectations.


Scalability and Flexibility

Call-center services can scale with your business growth or seasonal demands. Flexible packages in United States help companies adapt quickly to market changes.


Integration with Other Customer Channels

Call-centers often integrate with chat, email, and social media for omnichannel support. Agencies in United States help create seamless customer experiences across platforms.


Challenges in Call-Center Management

Managing high call volumes, maintaining agent morale, and ensuring consistency are common challenges. Experienced agencies in United States deploy best practices to overcome these issues effectively.

Frequently asked questions

In United States, agencies benefit from local infrastructure and cultural understanding to provide superior service quality.

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