Leading agencies include BellRinger, Kupa Creative Group, Integreon, MANGO5 and The Ad Agency. A total of 24 Sales Outsourcing providers in South Africa are ready to help. They serve clients such as Retail, B2B, Finance, Healthcare, E-commerce, USA, Financial Services, UK, IT and U.S. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $12,380, reflecting market rates.
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Found 24 matching agencies
CCI Global is a leading provider of business services, customer service outsourcing, and sales outsourcing solutions in Africa. The company empowers clients by offering world-class solutions that drive value for their customers and businesses. With extensive experience in the BPO sector, CCI has become Africa's largest outsourcing provider, supporting domestic and international clients across various industries. By leveraging its global capabilities and African expertise, CCI helps clients improve customer engagement, increase productivity, and reduce costs. The company's impact sourcing initiatives also contribute to sustainable development in Africa.
team of 1000+ people
15+ years of industry experience
contact for pricing
contact for pricing
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Sourcefit provides customized offshore and nearshore staffing solutions to help businesses lower costs and improve efficiency. With a focus on web and software development, big data and BI, business services, and more, Sourcefit empowers clients to build dedicated teams that drive long-term value. By offering flexible part-time options and no locked-in contracts, Sourcefit helps businesses thrive in today's competitive landscape. From IT to finance, healthcare, retail, e-commerce, legal, real estate, telecom, and advertising, Sourcefit supports a wide range of industries with expertise and dedication.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $1k
Quantanite helps businesses achieve revenue growth through AI-powered demand and lead generation services. Designed to be tailored to each client's needs, these services simplify operations and improve customer experiences, allowing clients to focus on their core activities. By combining human expertise with Generative AI and Large Language Models, Quantanite enables its customers to navigate complex challenges and unlock the full potential of technology. With a focus on compliance and operational excellence, Quantanite provides trusted partnerships that make CX and business operations more accurate, scalable, and cost-effective. This approach has been successful in various industries, including customer service outsourcing, call center services, sales outsourcing, and business services.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
We Do Digital is a comprehensive digital marketing agency that offers a complete turnkey solution for small and medium-sized businesses. Their services include web & software development, business services, SEO, social media marketing, content marketing, pay per click, sales outsourcing, graphic design, e-mail marketing, and more. By leveraging the power of these technologies, businesses can improve their online presence, attract new customers, increase leads, and drive sales. We Do Digital's team of experts provides expert advice and support to help clients maximize their return on investment and reach their goals.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Kupa Creative Group offers comprehensive digital marketing services across various platforms and channels. They provide data-driven solutions that include analytics and strategic marketing, ensuring clients' websites are fully SEO-serviced and visible on Google and other AI-enabled search engines. Their expertise includes web design, UI/UX, social media marketing, content marketing, email marketing, sales outsourcing, SMS marketing, and more. With over 50 completed websites since 2020 in eight countries, they have established a strong presence across Africa. The company's team manages multiple clients' mailing lists and runs successful email marketing campaigns. They also handle various social media channels for diversified clients, delivering smart, strategic, strong results.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Amalfi Outsourcing provides end-to-end outsourcing solutions to drive business growth. Leveraging data-driven insights and cutting-edge technology, they offer services such as Customer Acquisition, Retention, Customer Service, and Debt Collection. These services help businesses worldwide achieve positive acquisitions, customer satisfaction, and true ROI. With a focus on digital transformation strategies, Amalfi Outsourcing empowers clients to thrive in their respective markets. Their team of skilled professionals delivers bespoke solutions tailored to each client's brand values and company ethos. By forming genuine partnerships with clients, they provide unwavering commitment to excellence.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
Boomerang Marketing Solutions delivers world-class customer experience (CX) through multi-channel contact center and business process outsourcing. The company has proven its reliability, dedication and adaptability since launching in Cape Town in 2005. South Africa is recognized as the top BPO outsourcing destination globally. With expertise in customer acquisitions, retentions, service operations, sourcing, procurement, talent management, compliance finance, quality management, and staff recognition, Boomerang Marketing Solutions sets itself apart as a reliable partner for outsourced contact center and business processes outsourcing. The company's people-centric approach and deep domain expertise ensure exceptional CX solutions. By leveraging multiple touchpoints such as voice, text, email, webchat, and technology redundancies, Boomerang Marketing Solutions provides tailored solutions to clients. The company's services can benefit clients by improving customer retention, increasing sales, and enhancing overall business performance.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
MANGO5 is a leading BPO service company in South Africa, offering innovative solutions tailored to empower businesses globally. With a commitment to customer satisfaction and support, they provide bespoke services that consistently surpass client expectations across diverse sectors. Their comprehensive BPO solutions include business process outsourcing (BPO) services, customer service outsourcing, call center services, sales outsourcing, and more. By outsourcing these services to MANGO5, businesses can benefit from superior customer experience, expert technical and compliance support, compelling brand messaging, world-class employee development, streamlined talent acquisition and retention, robust data security, and global support and flexibility.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Syte provides data-driven digital marketing solutions to help businesses grow. With expertise in eCommerce marketing, digital marketing, search engine optimization, and sales outsourcing, Syte helps companies measure and improve performance through analytics-driven decision making. The company measures success based on sales, providing transparent reports and ROI metrics to ensure clients get the best return on investment. By leveraging data science and machine learning, Syte optimizes sales teams' response times, closing rates, and overall conversion abilities. This enables businesses to reach their target audience more effectively, driving conversions and revenue growth.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
Centrevo offers customised business process outsourcing solutions to help businesses relieve internal pressures and focus on core activities. With a proven track record of nearly 30 years, Centrevo delivers effective BPO services that provide increased performance, cost reduction, and real ROI. The company provides services such as customer service outsourcing, call center services, sales outsourcing, and more, which can benefit clients by improving customer satisfaction ratings, reducing operational costs, and increasing revenue. By partnering with Centrevo, businesses can enjoy a flexible, scalable, and sustainable partnership that works hard for their business.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
iContact BPO provides exceptional Business Process Outsourcing (BPO) services to world-leading brands. With a strong focus on customer service, they offer a range of solutions including call center services, sales outsourcing, and customer service outsourcing. By partnering with iContact BPO, clients can enhance their CX and improve operational efficiency. The company's expertise in omnichannel service and support enables businesses to deliver seamless experiences across multiple channels. From first-party collections to smart collections, iContact BPO's solutions are designed to help clients achieve their goals. With a strategic framework for customer experience outsourcing, they help small to mid-sized businesses level up on CX and transform their operations with strategic outsourcing.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
contact for pricing
Delta-v provides dedicated SDR teams to help businesses secure more meetings with key decision-makers at ideal enterprise customers. Their outsourced SDR services are designed to generate quality sales pipeline and drive revenue growth. With expertise in designing outbound campaigns, recruiting top talent, and navigating enterprise accounts, Delta-v helps organizations achieve their sales goals quickly. By outsourcing SDR functions, companies can save time and resources, focusing on core activities. Delta-v's custom-built teams are trained to work seamlessly with clients' existing sales operations.
team of 2 - 10 people
5 years of industry experience
rate $50 - $75 / hr
min project budget $5k
Amplify5 optimises businesses of all sizes in the UK to successfully offshore key functions to South Africa with confidence and flexibility, resulting in cost savings and rapid process improvement. This allows more time and resources to focus on core business activities. Administration Back Office Services include finance, accounting and payroll. Specialist Contact Services provide reporting, analytics and insight. The company's full flexibility enables clients to scale up and down and make changes any time. Speed to operation is also a key benefit, with operations going live in weeks from the first conversation.
team of 26 - 50 people
4 years of industry experience
contact for pricing
min project budget $5k
BellRinger provides comprehensive lead generation, sales, and support services to help businesses succeed. The company's innovative solutions and strategies are tailored to meet clients' needs, allowing them to focus on their core business. With expertise in multi-channel lead generation, social media promotion, landing page creation, and more, BellRinger empowers organizations to improve their sales pipeline through ROI-driven campaigns.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
Consumer Links provides high-quality business process outsourcing services to transform businesses worldwide. By leveraging its international infrastructure, the company offers brand protection, reliability, and data security, enabling clients to outsource key functions of their business with confidence. The company's focus is on delivering real business value through exceptional customer experiences. Its BPO services include inbound calls, outbound lead generation, email management, and back-office administration, allowing businesses to manage growth in a more controlled and sustainable manner.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
3iSolutions provides dependable business services and customer support solutions to help businesses grow. Their call center services offer efficient phone management, allowing clients to focus on growth. With offshore contact centres, clients can enjoy cost savings without compromising quality. The company's sales outsourcing services also enable businesses to expand their reach without the need for significant investments. By partnering with 3iSolutions, businesses can tap into a global talent pool and access cutting-edge technology. This enables them to deliver exceptional customer experiences while minimizing operational costs.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Level180 offers a comprehensive approach to sales performance improvement, leveraging data-driven insights and technology to drive growth. By combining coaching cues with team composition strategy and process optimization, Level180 empowers businesses to achieve their full sales potential. With a focus on B2B appointment setting and sales outsourcing, Level180 helps companies generate leads and improve sales outcomes. The company's advisory and consulting services provide in-depth expertise across the entire sales cycle. By harnessing the power of AI-driven technology and modern sales methodologies, Level180 enables businesses to make data-driven decisions and stay ahead of the competition. Through its expert guidance and support, Level180 helps companies craft success and drive long-term growth.
team of 2 - 10 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $1k
ARC Business Process Outsourcing is a leading South African outsourcing partner that specializes in providing innovative business process solutions to clients globally. The company's core services include customer service outsourcing, call center services, sales outsourcing, and back office processes such as HR, payroll, and data processing. By outsourcing these functions, businesses can enjoy reduced payroll costs, access to a large staffing pool, and the flexibility to rapidly scale up or down based on their business needs. With ARC, clients can increase their services and/or sales teams while saving up to 80% on monthly salary expenses. The company's commitment to delivering excellent customer service is built around innovation, sustainable relationships, and accountability. Through software integrations, ARC enables seamless communication between clients and their customers. With offices in South Africa, the UK, and the US, ARC Business Process Outsourcing has established itself as a top leader in business process outsourcing.
team of 26 - 50 people
5 years of industry experience
contact for pricing
contact for pricing
Inspiril Marketing Solutions (IMS) is a premier marketing solution provider in South Africa. The company offers a wide range of services, including Business Services, Branding, Social Media Marketing, Email Marketing, Sales Outsourcing, and SMS Marketing. By leveraging these services, businesses can enhance their brand's digital presence, boost sales, and gain new customers. With Inspiril Marketing Solutions (IMS), companies can create personalized customer experiences, protect their brand, and stay competitive in increasingly crowded markets.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
Specializing in business process outsourcing, Mutual Financial Analysts provides tailored solutions to enhance client efficiency and productivity. Leveraging cutting-edge CRM systems and advanced data management techniques, MFA ensures timely call response and personalized service. This allows clients to maximize resources and achieve superior results. By partnering with high-quality ratings agencies and embracing professional methodologies, MFA sets the standard for business excellence in South Africa. The company's focus on process optimization enables effective delivery of services such as inbound call handling, data clearing, and outbound sales campaigns. With a commitment to quality and client satisfaction, Mutual Financial Analysts (MFA) has established itself as a trusted player in the industry.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Bizam-sa offers a customisable approach to email banner signature marketing that works like magic. This solution gets recipients excited, keeps them interacting, and makes sure they recognise the brand at first glance. Bizam's digital platform allows businesses to create beautifully designed emails that drive results. By maintaining contact with customers and subscribers, businesses can engage with their audience and share messages in a way that drives improved interaction. Bizam takes email banner signature marketing to new heights by offering customisable and scalable packages that cater to most major email service providers.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
The Ad Agency specializes in creating and managing effective digital advertising campaigns for businesses. They focus on boosting e-commerce sales, search results, lead generation, and brand awareness through Google, Facebook, Meta, YouTube, and TikTok ads. Their services include paid social advertising, ad creatives, account management, PPC advertising, and more. By outsourcing their online marketing efforts, businesses can benefit from increased conversions within their budget.
team of 2 - 10 people
2 years of industry experience
rate $50 - $75 / hr
min project budget $1k
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Post your project — free & easySouth Africa's digital agency industry is rapidly evolving, driven by increased digital adoption among businesses and consumers alike. With internet penetration reaching over 68% of the population in 2023, digital marketing, social media management, and web development services have significantly expanded. Johannesburg, Cape Town, and Durban have emerged as central hubs for digital agencies, hosting both local and international players.
Despite growth, the digital agency landscape faces several challenges, including economic uncertainty, limited digital infrastructure in rural areas, and a significant digital skills gap. Agencies struggle to retain skilled professionals, as talent often migrates abroad or to larger local companies offering better incentives.
Yet, significant opportunities remain:
In conclusion, South Africa's digital agency industry shows promising growth driven by increased digital adoption, despite facing infrastructure and skills challenges. Agencies that innovate and adapt to local market conditions will likely benefit substantially in the coming years.
Sales outsourcing involves delegating your organization's sales activities to an external service provider. Today, this translates into partnering with specialized agencies that utilize experienced sales teams and advanced tools to drive revenue growth. Businesses typically outsource tasks such as lead generation, appointment setting, customer outreach, and sales conversions.
The global sales outsourcing industry has expanded rapidly, driven by digital transformation and remote sales trends. Companies now leverage outsourced sales teams not only to save costs but also to access specialized skills, technologies, and scalable solutions. The industry continues to grow steadily, with businesses increasingly turning to outsourcing partners capable of using data analytics, CRM platforms like Salesforce and HubSpot, and conversational AI tools to optimize sales performance.
Outsourcing your sales function offers clear advantages including cost reduction, scalability, faster market entry, and access to specialized expertise. However, pitfalls may include loss of direct control over sales processes, potential misalignment of goals, or inconsistent service quality. Choosing a reputable, transparent partner mitigates these risks.
Sales outsourcing engagements typically range from 3 to 12 months, depending on scope and complexity. Providers commonly utilize tools like Salesforce, HubSpot, LinkedIn Sales Navigator, and ZoomInfo for lead generation and CRM management, ensuring efficient and measurable results.
When considering sales outsourcing, it's vital to clearly define your expectations, evaluate agency expertise, and confirm their alignment with your business objectives.
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