Leading agencies include Techs Candy., SureCall, MKT Communications, Insight Global and Jump Contact Center. A total of 15 Call Center Services providers in Calgary, Canada are ready to help. They serve clients such as Healthcare, Various industries, Various industries, B2C, B2B, Sales, Legal, Energy, Budgets and Finance. Local internet speeds average 100.6 Mbps, supporting fast development and collaboration. Population of Calgary, Canada is 1,267,344. Average local salaries are around $36,946, reflecting market rates.
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Found 15 matching agencies
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Atcom Systems provides IT services and consulting to transform office communications. With over 30 years of experience, they offer a range of solutions including business phone systems, cloud consulting, and call center services. These services can help businesses streamline their operations, increase efficiency, and generate more revenue. By leveraging the latest technologies such as VoIP, Avaya IP Office, and FreePBX (Asterisk), Atcom Systems helps clients to minimize confusion and maximize productivity. Their comprehensive communications packages also provide custom quotes for new telephone systems and relocation services. Whether businesses are expanding or adding more employees, moving to a new location, or seeking affordable phone solutions, Atcom Systems is here to help.
team of 2 - 10 people
20+ years of industry experience
rate $100 - $150 / hr
contact for pricing
SureCall Contact Centers Ltd. provides comprehensive contact center and business process outsourcing services to clients across various industries. Their team of professionals offers specialized solutions for complex large projects and smaller scale jobs. With a commitment to excellence, SureCall goes the extra mile to ensure clients are taken care of. The company's purpose-driven approach focuses on customer satisfaction, and its good call program donates revenue to non-profit organizations and charities. SureCall also partners with Hero Girls to educate girls in under-served communities worldwide. As a certified B Corporation, SureCall meets high standards for social and environmental performance.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
min project budget $1k
The CommAlert Group provides state-of-the-art emergency communication services, including lone worker management and emergency alerts. They offer customized on-going call solutions to supplement or create new emergency response systems. Their experienced technicians monitor all tech solutions from satellite to cellular technology around the globe. The company has assisted businesses and communities for over 25 years, delivering effective communication in emergency situations.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Wise IT Inc. provides a range of IT services and solutions to help businesses succeed in today's fast-paced digital landscape. Their managed IT services ensure maximum productivity and minimal downtime, while their cybersecurity and pentesting services protect against threats and vulnerabilities. With expertise in web design, search engine optimization, and call center services, Wise IT Inc. helps businesses establish a strong online presence and deliver exceptional customer experiences. By leveraging the latest emerging technologies and providing customized solutions, Wise IT Inc. empowers businesses to stay ahead of the curve and achieve their goals.
team of 2 - 10 people
20+ years of industry experience
rate $100 - $150 / hr
min project budget $1k
At Techs Candy, they offer a wide range of services to help businesses thrive in today's digital landscape. Their web & software development services enable companies to create intuitive online experiences that drive engagement and conversion. With expert IT services & consulting, they can help businesses navigate the ever-changing technology landscape and stay ahead of the curve. Techs Candy also provides business services such as branding, graphic design, and marketing strategy to help businesses establish a strong brand identity and reach their target audience. Additionally, they offer search engine optimization (SEO) and social media marketing (SMM) services to improve online visibility and drive organic traffic. By working closely with clients to understand their unique needs and goals, Techs Candy can help businesses achieve success and growth through innovative digital solutions.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
Located in Newfoundland, Canada, Telelink provides award-winning response centre services to keep businesses open 24/7. Virtual reception, message taking, and customer support are designed to improve customer service and ensure that no important call is missed. By outsourcing these services, businesses can focus on their core strengths and concentrate on improving their bottom line. With over 55 years of experience, Telelink serves a diverse range of clients in various industries.
team of 26 - 50 people
60+ years of industry experience
contact for pricing
min project budget $1k
BitWide provides innovative lead generation and sales solutions to businesses worldwide. By leveraging strategic email campaigns, LinkedIn connections, and personalized content, companies can drive more leads and sales. With a team of experts in business services, call center services, content writing, and sales outsourcing, BitWide helps entrepreneurs and leaders achieve their growth goals. The company's end-to-end sales services, from individual to full team support, ensure seamless sales operations. By partnering with BitWide, businesses can tap into new markets, increase brand awareness, and drive revenue growth.
team of 2 - 10 people
7 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Select Call Centre provides top-notch telephone answering services, phone answering services, and comprehensive call centre services that cater to the unique needs of businesses. With over 50 years of experience, they are a trusted partner for unparalleled call answer services. Their team of seasoned experts is available 24/7 to handle calls, ensuring no call goes unanswered. By outsourcing their customer care and support, businesses can free up in-house teams to focus on other vital tasks. This results in cost savings, improved efficiency, and enhanced customer service. Select Call Centre's specialized outsourcing solutions offer benefits such as 24/7 availability, on-call scheduling, and after-hours call answering. They are a reputable call centre team that has won numerous awards for their exceptional service.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
contact for pricing
Big Sky Call Centers has consistently delivered top-quality services to its clients in Calgary for the past 15 years. The company offers business services and call center services that cater to the needs of various industries. By leveraging these services, clients can improve their customer experience, increase efficiency, and drive business growth. With expertise in providing live messaging solutions, Big Sky Call Centers helps businesses stay connected with their customers in real-time. This enables clients to respond promptly to inquiries, resolve issues effectively, and build stronger relationships with their audience. The company's commitment to delivering exceptional call center services has earned it a reputation as a trusted partner for Calgary businesses.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
Providing a range of custom contact centre solutions to organizations of all sizes, including multi-channel customer support with 24/7 call answer service. Specializing in healthcare, transportation, finance, utilities & energy, government & public sectors, and higher education. Offering tailor-made customer interaction management and brand growth strategies. From basic call answering services to a multi-function contact centre, Line One focuses on unique business needs. Using enterprise-grade infrastructure and cutting-edge ITIL framework to deliver excellent technical support.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Jump Contact Center provides business services and call center solutions to help businesses increase their closing rate and sales. With a team of trained sales agents, they offer customized call scripts and 24/7 live answering service to convert leads into booked appointments. By answering calls within 30 seconds, businesses can maximize ad spend, reduce missed calls, and focus on growing their business. Jump Contact Center helps businesses increase their revenue in the first 30 days without spending extra penny on advertising or promotion.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
The Organized Keener provides a range of virtual services to help businesses thrive. Their web and software development services enable companies to create custom solutions that meet their unique needs. E-commerce development allows businesses to sell products online, while customer service outsourcing helps companies manage their customer relationships efficiently. Web design (UI/UX) and branding services ensure that a company's online presence is consistent with its brand identity. Digital marketing and social media marketing (SMM) enable businesses to reach new customers and grow their market share. Call center services provide 24/7 support for customers, helping companies to improve their customer satisfaction ratings. By leveraging The Organized Keener's expert virtual services, businesses can save time, reduce costs, and focus on their core operations.
team of 2 - 10 people
6 years of industry experience
rate $25 - $50 / hr
contact for pricing
MKT Communications is a Calgary online marketing company offering a variety of services to small and medium-sized businesses. They provide customizable marketing plans, packages, or services a-la-carte, allowing clients to find the solution that works best for their business. With accountability and proven results, MKT Communications helps businesses achieve success without needing extra office space. Their personalized service is unique to each client's business, providing tailored solutions. By working with MKT Communications, businesses can enhance their online presence, improve their brand reputation, and increase their return on investment. Their services include mobile app development, business services, app designing (UI/UX), advertising, social media marketing (SMM), content marketing, email marketing, PR services, and call center services.
team of 2 - 10 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Boost Legal Support provides a variety of legal support services to accommodate firms' requirements. Their on-demand legal assistants are well-trained, knowledgeable, and ready to work, reducing costs by reducing full-time staff. With a focus on law firms, they offer temporary and permanent staffing solutions for project overload, word processing, and more. This can help reduce labor costs and management overhead. Boost Legal Support also assists with employment law, including changes to Alberta's Employment Standards Code. Their virtual legal assistants can help reduce personal workload in various cost-effective ways, allowing lawyers to focus on practicing law.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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