Leading agencies include Back Office Centers, Rex Direct Net, Inc. and (v)WeCare Technology. A total of 3 Customer Service Outsourcing providers in Cherry Hill, United States are ready to help. They serve clients such as Acquisition, Travel and Tourism, Telecommunications, Energy and Utilities and Insurance and Healthcare. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Cherry Hill, United States is 71,586. Average local salaries are around $80,116, reflecting market rates.
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Found 3 matching agencies
Specializing in vertical lead generation and promotional sites, Rex Direct Net, Inc. provides businesses with effective solutions to reach their target audience. Their customer service outsourcing services ensure that clients receive personalized support for their marketing campaigns. By leveraging cutting-edge call center technology, Rex Direct helps businesses acquire new customers and achieve their campaign benchmarks. With expertise in sales outsourcing, they enable companies to focus on growing their business while ensuring seamless lead generation. Through transparency and optimization, Rex Direct partners with businesses like YourTango to drive results-driven outcomes.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
At (v)WeCare Technology, they offer a range of services designed to enhance customer experiences. Their testing services help ensure the quality of products and services, while their IoT development capabilities enable innovative solutions for various industries. The company's business services and customer service outsourcing options provide businesses with flexible solutions to manage their customer interactions. Additionally, they offer call center services that cater to the needs of different clients across various sectors. By leveraging their expertise, businesses can improve customer satisfaction, increase efficiency, and reduce costs. With a focus on quick response times, instant connections, and high first call resolution scores, (v)WeCare Technology empowers businesses to deliver exceptional customer experiences.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Back Office Centers offers a range of business services, including customer service outsourcing, to help enterprises manage their back office operations efficiently. By leveraging its expertise in data entry, data mining, catalog management, and order processing, the company enables businesses to focus on core activities while ensuring the accuracy and quality of their operations. With its dynamic and dependable backend outsourcing solutions, Back Office Centers helps organizations across various verticals achieve excellence and drive growth. The company's services are designed to cater to the unique needs of each client, providing a customized approach that ensures seamless integration with existing processes.
team of 101 - 250 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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