Leading agencies include ClientCurve, Inc, AST LLC, United Immigration Bonds, OutsourceBiz LLC and Southwest Recovery Services. A total of 11 Customer Service Outsourcing providers in Dallas, United States are ready to help. They serve clients such as Technology, Healthcare, Real Estate, Business Services, Sales, Legal, Energy, Swiftic, Finance and Creative. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of Dallas, United States is 1,288,457. Average local salaries are around $80,116, reflecting market rates.
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Found 11 matching agencies
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
AST LLC specializes in providing comprehensive digital transformation services, empowering businesses to achieve exceptional results. By leveraging its extensive experience and expertise, AST helps clients implement Oracle ERP Cloud, Salesforce solutions, and testing-as-a-service. The company's services enable organizations to streamline operations, enhance customer success, and drive growth through digital innovation. With a focus on collaboration and knowledge transfer, AST augments its clients' in-house teams, ensuring long-term support and solution enhancement.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Etech Global Services delivers next-generation Business Process Outsourcing (BPO) solutions, leveraging artificial intelligence and human intelligence to enhance customer experiences and shareholder value. The company provides Inbound & Outbound Call Center Services, Customer Service Outsourcing, Call Center Quality Assurance, and Sales Outsourcing. These services enable clients to build stronger brands, strengthen customer relationships, and gain market share. Etech's culture is built on servant leadership, prioritizing the needs of others first. This approach empowers call center agents with training and coaching to focus on critical behaviors, creating improved customer experiences. By converting data into strategic insights, Etech helps clients make informed decisions through data-driven decision-making. The company's technology solutions are delivered in a secure environment, empowering brands to grow exponentially.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
WiserBrand is a trusted digital partner for small to medium-sized businesses, providing comprehensive services to drive growth and success. With expertise in web & software development, e-commerce development, AI development, business services, customer service outsourcing, web design (UI/UX), app designing (UI/UX), digital marketing, search engine optimization (SEO), pay per click, WiserBrand empowers businesses to overcome challenges and achieve long-term growth. From analysis to transformation, WiserBrand's team of experts delivers tailored solutions that enhance user experience, establish reliable security, and create web design options that help businesses stand out from the competition.
team of 26 - 50 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $5k
HiOperator provides innovative customer service solutions to elevate business operations. Their AI-powered technology automates tasks, streamlines workflows, and enhances the overall customer experience. With a focus on e-commerce development, business services, and customer service outsourcing, HiOperator helps companies improve efficiency, reduce costs, and increase customer satisfaction. By leveraging generative AI, workflow automation, and natural language processing, HiOperator creates personalized experiences that drive business growth. Their flexible contracts and rapid onboarding process make it easy for businesses to get started. Whether it's self-service auto-tagging, fully managed elite agents, or conversational support via SMS, HiOperator's solutions cater to diverse business needs.
team of 101 - 250 people
9 years of industry experience
contact for pricing
contact for pricing
24/7 Live Chat provides dedicated live chat support to businesses, helping them optimize online conversions, increase ROI, and engage web visitors. By leveraging a team of experienced and multilingual live chat agents, companies can resolve customer queries, handle complaints, and improve customer satisfaction. With 24/7 coverage, businesses can scale up or down depending on their needs, all while reducing the costs associated with maintaining an in-house team.
team of 26 - 50 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Providing creative solutions to common problems, Southwest Recovery Services offers expert debt collection and financial business process outsourcing (BPO) services. With over 20 years of experience, the company specializes in accounts receivable management solutions for businesses across various industries. By handling back and front office BPO, clients can focus on growing their core competencies. The company's advisors are standing by to help prevent unnecessary financial shortfalls. Southwest Recovery Services offers customized services tailored to each client's needs, utilizing state-of-the-art technologies to increase productivity while decreasing costs. The company provides a wide range of debt collection services and revenue cycle management solutions to propel businesses forward.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
United Immigration Bonds offers fast and trustworthy immigration bail bonds solutions to individuals facing detention by ICE. Their experienced agents provide confidential, courteous, and most importantly, FAST processing of bonds when needed most. With affordable payment plans and no annual fees, they alleviate the stress of getting a loved one back home. They post immigration bail bonds for detainees from all countries and have extensive experience working with ICE detention centers. Whether you need delivery bond or voluntary departure bond, United Immigration Bonds is the top-rated bonding agency to contact.
team of 2 - 10 people
15+ years of industry experience
rate $200 - $300 / hr
contact for pricing
ClientCurve, Inc is a leading provider of B2B lead generation and marketing solutions. They help businesses like TVS Infotech Ltd and Sapience stay ahead of the competition by generating high-quality leads. With their expertise in services such as Customer Service Outsourcing, Branding, Advertising, SEO, SMM, Digital Strategy development, Content Marketing, Pay Per Click, Marketing Strategy, Email Marketing, Market Research, Event Marketing, Call Center Services, and Sales Outsourcing, clients can increase their chances of winning deals. By leveraging the power of qualified leads, businesses can accelerate revenue growth and expand their market reach. ClientCurve's solutions are designed to help companies like Cushman & Wakefield achieve their marketing objectives. With a strong presence in multiple regions, they have helped over 220+ clients across the globe. Their services are tailored to meet the unique needs of each client, ensuring maximum ROI. Whether it's setting up B2B meetings for sales teams or creating million-dollar pipelines, ClientCurve has the expertise and resources to make it happen.
team of 26 - 50 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
BITS 360 provides high-performing outsourcing solutions for ambitious brands. The company aims to build a team of experts who can provide top-notch personnel services, advice, and training to clients. BITS 360's extensive industry experience boosts its confidence and commitment to delivering favorable business outcomes. With a clear focus on operational details, the company enables businesses to scale effortlessly by providing necessary space and mindshare to concentrate on growth. BITS 360 offers digital customer experience solutions that unify customers' journeys. The company safeguards brands, customers, and moderators from online harm. BITS 360's software development team delivers high-performing software for major platforms. The company also develops mobile applications and provides tailored digital marketing solutions according to clients' needs. BITS 360's SEO services help businesses grow by focusing on three key areas. The company offers result-oriented SEM services to achieve business-boosting results.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
OutsourceBiz LLC offers a range of services designed to help businesses streamline their operations. Their customer service outsourcing solutions enable companies to focus on core activities while leveraging the expertise of professionals dedicated to providing top-notch support. By partnering with OutsourceBiz, organizations can enhance their reputation, improve efficiency, and increase productivity. With years of experience in the industry, they have developed a comprehensive understanding of what businesses need to succeed. Their services cater to various industries, including those requiring specialized knowledge and skills.
team of 1 person
20+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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