Explore 38 companies in New York, United States providing Customer Service Outsourcing services!

Leading companies include RemoteReps247, Qualified One, 247 Virtual Solution, Select Answering Service and Staffwiz LLC. A total of 38 Customer Service Outsourcing providers in New York, United States are ready to help. They serve clients such as Healthcare, Retail, Hospitals, E-commerce, Financial Services, Travel, Finance, Insurance, Technology and Real Estate. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Population of New York, United States is 8,804,190. Average local salaries are around $80,116, reflecting market rates.

D
New York, United States

Direct Action Media specializes in providing expert direct response services to help businesses grow and succeed. Their team of experienced professionals offers a range of solutions, including customer service outsourcing, branding, advertising, social media marketing, pay per click, market research, media planning & buying, and direct marketing. By leveraging their long-standing relationships with leading media companies, they can help clients reach highly targeted audiences at unmatched price points. Direct Action Media's services are designed to simplify, scale, and grow businesses, making them an ideal partner for businesses looking to expand their reach.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

i
New York, United States

i2c World Inc. provides intelligent business process outsourcing solutions to transform the way companies operate in today's digital age. With expertise in healthcare solutions and simple medical billing, the company offers care without boundaries. This enables clients to focus on their core activities while relying on i2c World for efficient customer communication. By leveraging its services, businesses can benefit from cost savings, improved productivity, and enhanced customer satisfaction. The company's customer service outsourcing, call center services, and sales outsourcing solutions are designed to meet the unique needs of various industries. Through these services, clients can tap into a talented workforce, streamline operations, and drive revenue growth. i2c World Inc.'s technology platform is built on cutting-edge tools and frameworks, ensuring seamless integration and optimal performance. By partnering with i2c World Inc., businesses can gain a competitive edge in their respective markets.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $5k

P
New York, United States

PremiumHelp provides a range of virtual assistant services to support businesses in achieving their goals. With over 10 years of experience, the company offers expert graphic designers, web developers, social media management, transcription, translation, subtitles and closed captioning, data entry, content writing, real estate support, digital marketing, and customer support. These services help businesses save time and money, improve productivity, and expand their reach to a wider audience.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

S
New York, United States

Staffwiz LLC provides a comprehensive range of services to help businesses thrive. The company's IT staff augmentation services enable clients to access skilled and experienced professionals on-demand, allowing them to focus on core operations. Business services, customer service outsourcing, call center services, sales outsourcing, and more are available to support various business needs. By partnering with Staffwiz LLC, businesses can improve productivity, reduce costs, and enhance their overall competitiveness. The company's services benefit clients by providing flexible staffing solutions, increased efficiency, and improved customer satisfaction.

team of 2 - 10 people

4 years of industry experience

contact for pricing

min project budget $1k

L
New York, United States

Lexvia Inc., a leading personal injury support services firm, provides comprehensive litigation support services to plaintiff-side law firms. With specialized training in processing medical records and managing case workflow, Lexvia enables law firms to streamline their operations and improve efficiency. By leveraging virtual paralegal services and bilingual experts, Lexvia helps clients reduce matter processing time and costs. This cost-effective solution allows law firms to focus on high-value tasks while maintaining a 'paper-light' environment. With Lexvia's expert support, law firms can expand capacity without spending on overhead, effectively manage cash flow, and increase return on investment.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

C
New York, United States

Capstone Strategy Group owns the future of business, being that change. The company helps clients transform their operations with Robotic Process Automation (RPA), resulting in tangible benefits within 30 days. RPA is a game-changer for businesses looking to boost efficiency and productivity. Capstone Strategy Group provides expertise in Cloud Consulting, IT Staff Augmentation, Business Services, and Customer Service Outsourcing. These services enable clients to focus on high-growth initiatives while leveraging the company's specialized skills. By outsourcing certain tasks, clients can reduce costs, improve quality, and enhance their bottom line. With a strong focus on innovation and customer satisfaction, Capstone Strategy Group is well-positioned to help businesses navigate the ever-changing landscape.

team of 2 - 10 people

30+ years of industry experience

rate $100 - $150 / hr

min project budget $25k

S
New York, United States

Select Answering Service provides professional telephone answering services, customer service outsourcing, and call center solutions for businesses. These services offer peace of mind with live 24-hour emergency and after-hours virtual receptionist support, taking messages instantly by text to phone, email, online, or fax. This allows businesses to function as usual, even when staff are not available. With Select Answering Service, clients can enjoy a professional telephone answering service at an affordable price, starting from $1.19 per day.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

F
New York, United States

FirmsDesk is a leading provider of customer support services, helping businesses grow through expertly managed teams. With tailored solutions, they train and manage extended teams with 10+ years of experience in their field. This enables companies to increase efficiency and provide personalized assistance to customers in multiple languages. FirmsDesk's automation and AI technologies, such as chatbots and speech analytics, boost client engagement and improve customer relationships. By providing staff with strong IT backgrounds, they offer assistance via calls, SMS, and emails. The company's services can benefit clients by reducing the burden on support staff, improving customer satisfaction, and increasing operational efficiency.

team of 501 - 1000 people

9 years of industry experience

contact for pricing

min project budget $5k

R
New York, United States

RemoteReps247 offers a tech-enabled omnichannel sales enablement platform that helps businesses scale their operations. The company provides business services, customer service outsourcing, call center services, and sales outsourcing solutions to clients across various industries. With its sophisticated approach to lead generation, RemoteReps247 creates consistent, individualized experiences across every customer touchpoint. The company utilizes AI/machine learning tools to provide high-quality sales data on target audiences and delivers results in a timely and cost-effective manner. By partnering with RemoteReps247, clients can execute strategies that serve the real needs of real customers, deliver consistent content and personalized experiences across each touchpoint, create personalized engagement and experience on every channel, and list of solutions such as lead generation, appointment setting, and sales research.

team of 2 - 10 people

3 years of industry experience

contact for pricing

min project budget $1k

2
New York, United States

247 Virtual Solution provides exceptional customer support, telemarketing services, and digital marketing expertise to businesses worldwide. With years of experience in the industry, they offer a wide range of services including inbound and outbound call center solutions, live chat, data entry, email marketing, social media management, web development, medical billing, and credentialing. These services are designed to help businesses enhance their customer engagement, increase sales, and improve overall operational efficiency.

team of 26 - 50 people

9 years of industry experience

contact for pricing

min project budget $10k

O
New York, United States

Omelink offers end-to-end support for businesses, helping them yield more from their processes by concentrating on core competencies while taking care of the rest. The company provides customized contact center services focused on offering innovative solutions for clients worldwide. This enables companies to improve operations, decrease expenses, and scale through cost-effective and value-generating capabilities.

team of 101 - 250 people

9 years of industry experience

contact for pricing

min project budget $25k

Headway Bpo Solutions Pvt Ltd is a leading provider of business services that helps organizations streamline their operations and improve efficiency. Their finance and accounting services enable companies to make informed decisions and stay ahead of the competition. With expertise in medical billing, customer service outsourcing, and more, Headway Bpo Solutions Pvt Ltd provides customized solutions that cater to the unique needs of each client. By leveraging cutting-edge technologies and a team of experienced professionals, they deliver results-driven solutions that drive business growth and success.

team of 101 - 250 people

9 years of industry experience

contact for pricing

min project budget $1k

M
New York, United States

Medico America provides professional live telephone answering services 24 hours a day, 365 days a year. The company custom-tailsors its services to suit individual institutions and medical practices. This allows them to provide expert support for hospitals, medical institutions, labs, and websites. Medico America's customer service specialists are experts in their specific fields of medical support services. By outsourcing call center services, businesses can improve staff productivity, reduce stress, and increase patient satisfaction.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

Q
New York, United States

Qualified One is a leading provider of cutting-edge digital solutions, empowering businesses to thrive in today's fast-paced landscape. With a focus on innovation, expertise, and customer satisfaction, the company delivers tailored services across multiple industries. From web and software development to mobile app development and e-commerce solutions, Qualified One's team of experts crafts bespoke digital experiences that drive real results. By leveraging the latest technologies, such as cloud consulting, cybersecurity, and artificial intelligence, the company helps businesses stay ahead of the curve and achieve their goals. With a strong emphasis on quality, reliability, and scalability, Qualified One has established itself as a trusted partner for organizations seeking to transform their digital presence.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

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Tips for Hiring Customer Service Outsourcing Agencies in New York

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project in New York from 38 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies in New York, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services in New York

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
38

Market Size

Customer Service Outsourcing agencies in New York

Market standard
$3,893

Average Budget

Typical project investment

Competitive rates
$27/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand in New York
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects in New York:

SAPVoIPTRPCLLMsBlogsPythonVuforiaGraphQLBlenderPro Tools
Regional Advantages in New York
Local Market Knowledge
Deep understanding of New York business culture and customer preferences
Time Zone Alignment
Real-time collaboration and faster response times
Face-to-Face Meetings
Option for in-person collaboration when needed

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies in New York (38 available)

Popular locations for Customer Service Outsourcing agencies

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