Leading agencies include Aledium Call Center HR Services, Vortex Customer Service, ContactUS Communications, APC Integrated and Cascade Answering Solutions. A total of 732 Customer Service Outsourcing providers in United States are ready to help. They serve clients such as Healthcare, Retail, Finance, Medical, Technology, Business Services, Various industries, B2B, Other and Dental. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Average local salaries are around $80,116, reflecting market rates.
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Found 732 matching agencies
My Call Cloud provides robust, stable, and user-friendly hosted cloud contact center solutions. The company assists clients to effectively manage inbound, outbound, and blended calling with agents in-house or remotely. With cutting-edge contact center solutions such as SMS, IVR message blasting, and FB messaging, My Call Cloud can help businesses streamline their operations and improve customer experiences. The company's solutions are built by professionals with 60+ years of experience and give clients the tools they need to succeed. My Call Cloud offers a full-service suite of options, including call center software, business services, and customer service outsourcing. By leveraging modern call center software architecture, businesses can consistently optimize customer experiences and engaged agents with reliable, scalable infrastructure.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
ECHO Contact Center offers a range of services to help businesses improve their customer experience and operations. Their services include business services, customer service outsourcing, and call center services. These services enable businesses to provide efficient and effective support to their customers, resulting in increased satisfaction and loyalty. By partnering with ECHO Contact Center, businesses can benefit from cost efficiency, professionalism, and a modern approach to contact centers. With 24/7 operations and a team of specially trained agents, ECHO Contact Center ensures that customers receive prompt and responsive service.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Calltastic provides comprehensive customer contact solutions tailored for startups and growing ventures. Founded in 2019, the company offers AI and human agents to hire in 150 countries, with remote or onsite options available. Their services include business services, customer service outsourcing, call center services, and sales outsourcing. By leveraging AI automation, Calltastic helps clients minimize expenses associated with sales and support, allowing them to focus on their core businesses. The company's extensive industry knowledge enables clients to concentrate on high-level tasks, while utilizing flexible and future-proof solutions that can adapt alongside their companies. With startup and small business-friendly solutions, no minimums, ridiculous contracts, or fees, Calltastic helps drive better customer outcomes.
team of 26 - 50 people
6 years of industry experience
contact for pricing
contact for pricing
TechDrive Support Inc provides AI Development, IT Services & Consulting, Business Services, and Customer Service Outsourcing services to clients in the USA. These services help businesses simplify technology, resolve technical issues quickly, and improve overall system performance. With a team of experienced tech advisors, TechDrive Support offers 24/7 support assistance to ensure customers get instant solutions to their problems. By leveraging industry-leading remote technical support, clients can upgrade or restore software and operating systems, diagnose hardware issues, and set up new computers or printers.
team of 2 - 10 people
3 years of industry experience
rate $50 - $75 / hr
contact for pricing
Patterns Hiring is a talent acquisition partner that specializes in connecting businesses with exceptional talent. By understanding the intricacies of each industry, they identify candidates who possess the right skills and fit seamlessly into company culture. This approach goes beyond matching skills with job descriptions, as it delves deep into the unique DNA of both candidates and businesses. Patterns Hiring provides end-to-end solutions for workforce challenges, including project-based hiring, workforce solutions, customer service outsourcing, and product design. By leveraging cutting-edge data analytics and insights, they curate partnerships that flourish in the long term.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Front Desk Helpers provides innovative outsourcing solutions to empower businesses, streamline operations, and increase productivity. Their services include web & software development, mobile app development, e-commerce development, testing services, IoT development, business services, customer service outsourcing, call center services, sales outsourcing, web design (UI/UX), testing services, and more. With a team of experienced remote employees, call center agents, and IT specialists, Front Desk Helpers helps businesses reduce costs, increase efficiency, and focus on core activities. By leveraging the latest technologies and tools, they deliver turnkey HR management and workflow organization, allowing companies to maximize their business opportunities.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
DCDial offers a cloud-based solution for businesses to connect with their customers immediately. This powerful communication tool helps increase revenue by automating collections, monitoring campaign and agent metrics, and sending personalized voice and text messages. With DCDial, businesses can boost productivity, increase sales, and start engaging with more customers. The company provides business services, customer service outsourcing, call center services, and sales outsourcing to help clients achieve their goals.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
ContactUs Communications is a leading provider of customized contact center solutions, empowering businesses to meet customer experience challenges and achieve operational efficiency. By leveraging their industry-leading technology and expertise, clients can streamline and optimize contact center operations, gain a competitive edge, and improve customer satisfaction. ContactUs offers a range of services, including business services, customer service outsourcing, and call center services, tailored to meet the unique needs of each client. Their solutions enable businesses to scale leaner, more responsive, and cost-effective while maintaining peak demand coverage. With physical contact centers across the US and abroad, ContactUs provides onsite and virtual support, ensuring seamless interaction with customers. The company's client base includes various industries, and their services have been proven to deliver measurable impact.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Engaging Solutions provides comprehensive customer experience solutions to clients across various industries. The company specializes in recruitment and training, data collection, and customer service outsourcing. With expertise in ethics and integrity, Engaging Solutions helps organizations operate at the highest level. Their team of experts collaborates with government agencies, small businesses, and Fortune 500 companies to resolve complex issues. By delivering results-oriented solutions, Engaging Solutions makes a positive impact on communities. The company's commitment to supplier diversity programs, particularly for Minority, Women, and Disadvantaged Business Enterprise (M/W/DBE) initiatives, sets them apart from competitors.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
APC Integrated offers a range of services to help businesses succeed. With expertise in cloud consulting, business services, customer service outsourcing, web design, search engine optimization, and call center services, they provide tailored solutions to meet the unique demands of each client. By leveraging best practices in IT, APC Integrated unlocks employee productivity and enables businesses to thrive. Their services are designed to improve efficiency, reduce costs, and enhance overall performance.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Fortuity provides high-quality outsourced customer experiences, empowering clients to focus on their core business. Their contact center services include Business Process Outsourcing (BPO), supplemental staffing, and premium quality & productivity solutions. By leveraging Fortuity's expertise, clients can improve customer satisfaction, reduce costs, and increase revenue. This is achieved through the empowerment of underserved communities, which enables employees to thrive and feel proud to work. With multiple opportunities for promotions and raises as employees achieve their goals and master new skills, Fortuity creates a culture where team members belong and connect with each other. The company's benefits package includes great perks, such as medical, dental, and vision insurance, as well as company-paid mental health benefits, life insurance, and short and long-term disability coverage.
team of 26 - 50 people
8 years of industry experience
contact for pricing
contact for pricing
At Vortex Customer Service, businesses can outsource customer support tasks to a specialized service provider. This enables companies to focus on their core activities while maintaining a high level of customer satisfaction. By leveraging our comprehensive support through live chat, email, and social media, you can enhance your customers' experiences while keeping costs low. Our team is trained to handle various e-commerce platforms, ensuring a seamless support experience for your customers. With 24/7 customer assistance, your business is always available to address customer needs, leading to increased satisfaction, loyalty, and potentially higher sales. Additionally, our services include managing online reservations and bookings efficiently, improving the convenience of your customers.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $5k
Los Angeles Advanced Answering provides exceptional customer service solutions to businesses in the Los Angeles area. Their live answering service offers flexible options, including answering calls during regular business hours and after hours, as well as providing message follow-up services across the United States. With a wide range of technologies at their disposal, they can customize their services to meet each client's unique needs. By using expert operators who are trained to provide personalized attention, Los Angeles Advanced Answering helps businesses increase customer satisfaction and attract new clients. Their 24/7 service ensures that clients' phone lines are always staffed with a professional and warm voice.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
OnCalla provides exceptional customer service solutions to help businesses thrive. With a focus on call center services, OnCalla offers customer service and call handling to grow busy businesses. The company's team of friendly and experienced agents answer business phone lines round the clock, ensuring customers are in good hands. OnCalla's services include outsourcing customer support, virtual receptionist services, HIPAA-compliant medical answering, technical support, and online shopping customer support. These solutions help companies optimize operations, improve performance, and reduce labor costs. By partnering with OnCalla, businesses can enhance revenue, increase customer satisfaction, and achieve their goals.
team of 101 - 250 people
8 years of industry experience
contact for pricing
min project budget $25k
Cascade Answering Solutions offers a comprehensive range of phone support services designed to enhance customer experience and streamline business operations. Their services cater to various industries, including businesses, corporations, and medical establishments. By outsourcing their phone answering needs, clients can benefit from increased efficiency, reduced costs, and improved customer satisfaction. The company's team of experienced agents provides 24/7 support, handling tasks such as message taking, appointment scheduling, and on-call dispatching. With HIPAA-compliant services for medical professionals, Cascade Answering Solutions ensures secure and confidential communication. Their flexible solutions accommodate businesses of all sizes, from small enterprises to large corporations.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Blue Point Telecom provides comprehensive IT Services & Consulting, Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing solutions to various industries. These services enable businesses to enhance customer experience, increase efficiency, and boost revenue. The company's expertise in managing contact centers allows clients to deliver seamless multichannel interactions. With a proven track record of delivering high-quality results, Blue Point Telecom has established itself as a trusted partner for numerous clients across multiple sectors.
team of 101 - 250 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
FGC+ provides a range of services to support business growth, including customer service outsourcing and call center services. By partnering with FGC+, businesses can focus on scaling their operations while the company handles staffing and team management. This approach enables companies to build sustainable operations that support long-term success. With expertise in areas such as medical billing and coding, accounting and bookkeeping, and data entry, FGC+ helps clients achieve efficient and accurate handling of critical business data. The company's all-inclusive approach ensures seamless integration with businesses' existing operations, leading to exceptional results and a skilled workforce aligned with their vision.
team of 101 - 250 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Tri Source International makes outsourcing simple by providing custom solutions and dedicated resources to solve specific challenges. The company's omnichannel approach ensures seamless execution, guaranteeing a top-notch customer experience. With its nearshore services located in Central America and the US, TSI helps great companies elevate their product/service offerings. Expert back-office support is critical for timely work product, while sales outsourcing provides aggressive teammates to boost brand equity. Customer service outsourcing offers a unique recruitment process tailored towards specific needs. By leveraging its unique resources, TSI enables businesses to focus on growth.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $250k
Nomad Oil provides innovative car maintenance solutions, bringing convenience and peace of mind to busy drivers. With on-site oil changes and personalized attention, clients can enjoy premium car maintenance without the hassle of traditional service shops. Robotic process automation and business services enable seamless communication and efficient management. Customer service outsourcing ensures friendly and attentive support for every client. By combining these services, Nomad Oil saves time and provides a stress-free experience.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
Resource Extension Inc. provides expert virtual staffing solutions to businesses, enabling them to expand their teams in a cost-effective way. Their services include business services, customer service outsourcing, and search engine optimization (SEO), which can benefit clients by improving their online presence and customer engagement. By partnering with Resource Extension, businesses can cut payroll costs, increase productivity, and focus on core operations. With a talented pool of remote employees, Resource Extension helps businesses scale their growth and achieve rapid results.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
Window Repair US Inc. provides professional window repair and replacement services to customers in New York City. The company's goal is to exceed customer expectations on each project, offering timely and reliable services without cutting corners. Window Repair US Inc.'s window repair and replacement prices are competitive, making them an attractive option for homeowners seeking high-quality services at affordable rates.
team of 1 person
15+ years of industry experience
contact for pricing
contact for pricing
MASCO Services Call Center provides comprehensive call center solutions for businesses, including main number answering and virtual office solutions. This helps attract customers that include internationally renowned hospitals, neighborhood health centers, physician practices, colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses. The company's commitment to quality customer service and use of HIPAA-trained medical receptionists keeps patient information private with encrypted technology.
team of 2 - 10 people
50+ years of industry experience
contact for pricing
min project budget $1k
Telegenisys Inc specializes in healthcare data analytics and outsourcing, simplifying the complex process of medical record management. The company's services include customer service outsourcing, call center services, sales outsourcing, and business services, which enable clients to improve patient intake, retrieve and reference retrospective medical data, and extract valuable insights from large datasets. By utilizing its unique software VMR (Visualize Medical Records), Telegenisys provides unparalleled scope and depth of referencing medical data, making it easy for researchers to navigate and understand complex medical records. The company's expertise in medical records management, data extraction, de-identification, and analysis enables clients to comply with IRB study protocols and HIPAA compliance rules, ultimately improving research outcomes.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
AlediumHR offers premier healthcare recruitment services, leveraging innovative solutions to connect clinical and non-clinical talent with client career opportunities. Their Talentlytical AI Talent Acquisition platform improves speed of hire, while the RecruitmentUnits program promises a minimum savings of 37% through transparent pricing. This enables organizations to raise the bar in healthcare recruitment, focusing on quality, integrity, and personalized service. With expertise in identifying top talent and developing meaningful connections with clients and candidates, AlediumHR contributes to the improvement of healthcare delivery and outcomes.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyExpert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project in United States from 732 available options
Before contacting Customer Service Outsourcing agencies in United States, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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