Leading agencies include Gold Cross Answering Service, Valatam - Virtual Assistance Latin America, InfiniteMD, Final Expense Leads Pro and Springboard. A total of 732 Customer Service Outsourcing providers in United States are ready to help. They serve clients such as Healthcare, Retail, Finance, Medical, Technology, Business Services, Various industries, B2B, Other and Dental. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Average local salaries are around $80,116, reflecting market rates.
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Found 732 matching agencies
Tasks Assistant provides various services to help businesses and entrepreneurs streamline their operations, balance work-life, and improve customer service. Their virtual assistant services can assist with tasks such as executive admin, data entry, web development, customer service, contact research, book keeping, social media management, adwords & facebook ads, and more. By hiring a Tasks Assistant virtual assistant, clients can free up valuable time to focus on their business goals, reduce stress, and increase productivity.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Constant Link provides excellent customer service and call center services to businesses, helping them stay connected with their customers 24/7. Their services include business services, customer service outsourcing, and call center services, which can benefit clients by improving communication, increasing productivity, and reducing costs. With a flexible approach to meeting the needs of each client, Constant Link offers tailored plans with no long-term contracts. Their state-of-the-art servers and fast programming ensure exceptional service quality. The company's bilingual receptionists provide 100% English and Spanish support, ensuring that clients' messages are answered promptly and efficiently.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Voca CX LLC provides exceptional customer support outsourcing solutions to high-growth companies across various industries. The company offers an array of services centered around customer engagement, product fulfillment, and operational efficiency/savings. With experienced BPO/Call Center Operations Teams, Voca CX LLC delivers excellent customer service to drive customer retention and extract more value from clients. The team is built around agents with 3+ years of customer service experience and a track record for success. To measure customer service success, Service Levels and Customer Satisfaction are essential metrics. Voca CX LLC helps businesses achieve their customer service goals through customized solutions. For new businesses or those seeking a CX support revamp, the company offers free consultations to examine structures and provide guidance.
team of 2 - 10 people
6 years of industry experience
contact for pricing
min project budget $1k
Alliance PDMS helps businesses drive results with appointment setting services, customer service outsourcing, and call center solutions. These services enable companies to reach new customers and build strong relationships. By leveraging Alliance PDMS's expertise, clients can improve sales pipelines, enhance customer experience, and increase revenue. The company's appointment setting services are designed to drive conversions, while its contact center solutions provide 24/7 support for businesses. With Alliance PDMS, clients can streamline their operations, reduce costs, and gain a competitive edge in their respective industries.
team of 101 - 250 people
unknown
contact for pricing
contact for pricing
Hey Lieu offers virtual assistant services designed to streamline daily tasks and boost productivity. By providing exceptional virtual support, they help businesses manage overwhelming tasks, organize schedules, and maintain efficiency. With their dedicated team members, clients can take back control of their workload and focus on priorities. Hey Lieu's services enable small business owners to delegate tasks confidently and adjust as needed, benefiting from continuity of support while maintaining flexibility. This arrangement allows for seamless organization and efficient use of time, ultimately unlocking growth potential for businesses.
team of 2 - 10 people
1 year of industry experience
contact for pricing
contact for pricing
Valatam provides virtual assistance services to help entrepreneurs and small teams manage their workload efficiently. Their team of experts offers a range of services, including customer service outsourcing, social media marketing, and sales outsourcing, which can benefit clients by saving time and money. With performance monitoring software, clients can track the progress of their projects and make data-driven decisions. Valatam's virtual assistants are bilingual, college-educated, and experienced in working with international companies. This allows them to provide high-quality support and ensure that clients' needs are met. By outsourcing some business operations to Valatam, entrepreneurs and small teams can focus on growing their businesses and achieve their goals.
team of 2 - 10 people
9 years of industry experience
contact for pricing
min project budget $1k
Sabre88 provides a range of business services to federal and commercial clients. The company offers customer service outsourcing, call center services, and help desk support to ensure seamless operations. With its expertise in telecommunications, financial services, acquisition support, and data entry, Sabre88 helps businesses streamline their processes and achieve mission-focused solutions. As a minority-owned, small disadvantaged business, the company is well-equipped to provide tailored solutions to meet individual needs. By leveraging its capabilities in government contracting and public policy areas, Sabre88 enables clients to navigate complex regulations and ensure high-quality service delivery.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
With over 42 years of experience, Antietam Call Center has established itself as a trusted provider of telecommunications services. The company's longstanding policy is to deliver exceptional service, helping clients meet and exceed their answering service goals. Business Services, Customer Service Outsourcing, and Call Center Services are among the offerings that can benefit clients by improving their operational efficiency and customer satisfaction. By leveraging Antietam Call Center's expertise, businesses can enhance their reputation, increase productivity, and reduce costs. The company's commitment to quality has earned it a record 14 consecutive years of recognition from the Association of TeleServices International (ATSI). With its experienced team and state-of-the-art infrastructure, Antietam Call Center is well-equipped to handle a range of telecommunications needs.
team of 2 - 10 people
40+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
One Contact Center is a leading provider of customer service outsourcing solutions that help businesses improve their brand loyalty and retention. With expertise in web & software development, business services, customer service outsourcing, and social media marketing, they offer tailored solutions to meet the unique needs of each client. Their cutting-edge training technology and innovative coaching and development applications enable exceptional customer experiences, boost customer loyalty and retention, supercharge brand image and reputation, and improve the bottom line. By leveraging their award-winning innovations in training simulations and agent performance improvement platforms, businesses can achieve significant improvements in customer satisfaction, first call resolution, sales, and average handle time.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Gold Cross Answering Service provides live answering and messaging services for small businesses in various industries, including the water treatment industry, HVAC, plumbing, electrical, utility, restoration, and more. Their services include 24/7 support, instant messaging, and secure messaging platforms to keep customers informed and satisfied. With no long-term contracts needed, Gold Cross Answering Service is an affordable solution for small businesses looking to provide excellent customer service.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
Live Call Squad provides a range of services designed to support businesses in improving their customer service and reducing missed calls. The company offers live phone call answering services, allowing businesses to be available to customers 24 hours a day, seven days a week. This service enables companies to provide personal customer service to callers, even when they are not present. Additionally, Live Call Squad can handle message taking, appointment scheduling, lead collection, and event registrations on behalf of the business. The company's live agents can also transfer calls to the business owner or designated personnel, ensuring that customers receive a prompt response. With its proprietary call software and real-time reporting dashboards, Live Call Squad helps businesses thrive by providing a seamless virtual office assistant technology. This service is ideal for U.S.-based and Canadian businesses looking for a reliable and affordable solution to handle their calls 24/7.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $50k
Complete Locksmith provides expert locksmith services to the residents of Las Vegas. Their team offers a wide range of solutions, including emergency lockout services, key duplication, and security system installations. With their quick response time and commitment to customer satisfaction, Complete Locksmith is the go-to choice for anyone in need of locksmith services. Their services can benefit clients by providing peace of mind and ensuring the security of their properties. Whether it's a residential or commercial property, Complete Locksmith has the expertise and friendly service to provide a solution. By choosing Complete Locksmith, clients can rest assured that they are getting the best possible service and support.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
This company specializes in providing high-quality final expense leads to clients in the insurance industry. Their expertise lies in generating targeted and qualified leads, ensuring a steady stream of potential customers. By partnering with Final Expense Leads Pro, businesses can experience improved sales conversions and enhanced revenue growth. The company's team utilizes various marketing strategies, including Google Ads and social media, to deliver precise demographics and increase the effectiveness of client campaigns.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Take My Calls VAS provides virtual answering services to businesses and call centers, offering a range of solutions to improve customer service and support. Their services enable companies to respond quickly to customer inquiries, manage calls efficiently, and provide exceptional customer experiences. By outsourcing their customer service needs, businesses can focus on growing their operations and improving their bottom line. Take My Calls VAS's team of experts is dedicated to delivering high-quality answering services that meet the unique needs of each client. They offer flexible solutions to accommodate varying business requirements, ensuring seamless communication with customers. With their expertise in call center services, customer service outsourcing, and business services, Take My Calls VAS helps companies succeed in today's competitive market. By leveraging their advanced technologies and dedicated team, clients can enhance their brand reputation, increase customer satisfaction, and drive revenue growth.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
Summit Advantage LLC provides expert contact center solutions for businesses, helping them deliver a higher level of service experience at a reasonable cost. Their talented associates are given the tools and exceptional training to successfully convey the essence of their clients' brands with professionalism and enthusiasm. By partnering with Summit Advantage, businesses can achieve efficiency and cost savings while prioritizing customer experience.
team of 101 - 250 people
unknown
contact for pricing
contact for pricing
SoukMedia LLC offers a range of services to help technology brands achieve their marketing goals, including digital marketing, advertising, content marketing, and event management. Their solutions are tailored to meet the specific needs of each client. By combining multi-touch, multi-channel capabilities with years of targeted sales and marketing expertise, SoukMedia LLC optimizes conversions and maximizes results for its clients. They serve technology brands around the world by providing effective branding and performance marketing solutions. Their end-to-end events management solutions allow them to work like an extended team, helping clients successfully execute any kind of event anywhere in the world.
team of 2 - 10 people
7 years of industry experience
rate $50 - $75 / hr
min project budget $5k
InfiniteMD provides expert-led clinical guidance and healthcare navigation services to help organizations make informed decisions, better coordinate care, and proactively close gaps. With a multidisciplinary team of elite physicians, nurses, and researchers, InfiniteMD leverages an organization's entire benefits ecosystem to personalize recommendations. This approach drives better engagement and simpler, smarter decisions for people. InfiniteMD offers Big Data & BI, Cloud Consulting, Business Services, and Customer Service Outsourcing solutions that enable clients to expand their delivery of expert-led clinical guidance and healthcare navigation services. By partnering with InfiniteMD, organizations can access a range of benefits, including health benefits, retirement benefits, professional services, leave management, and more.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Aritas Mortgage Solutions offers mortgage processing outsourcing services that help lenders, brokers, and bankers streamline their operations. By outsourcing process management to Aritas, businesses can boost efficiency, reduce turnaround time, and minimize costs. With over 15 years of experience in the industry, Aritas provides customized solutions tailored to meet the unique needs of each client. Services include data entry, title services, documentation management, and automated processes. These solutions enable clients to focus on their core business, such as customer retention, expansion, and driving sales.
team of 2 - 10 people
2 years of industry experience
contact for pricing
contact for pricing
Cost Management Group, Inc. provides expert telecom expense management solutions to businesses of all sizes. Their services include Business Services and Customer Service Outsourcing, which can help reduce unnecessary expenses and improve operational efficiency. By leveraging state-of-the-art technology, they offer a comprehensive approach to telecom cost management, including detailed assessments, optimization of infrastructure, accounts payable processes, and wireless service management. This enables companies to make informed decisions about their telecommunication needs and achieve significant cost savings. With over two decades of experience, Cost Management Group, Inc. has established itself as a trusted leader in the industry.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Exigency is a leading digital agency specializing in SEO, web development, and digital marketing. They help businesses establish an authoritative online presence by providing expert services such as website optimization, mobile app development, e-commerce development, AI development, virtual reality/ augmented reality development, robotic process automation, web3/blockchain development, cloud consulting, cybersecurity & pentesting, business services, customer service outsourcing, web design, app designing, graphic design, logo design, print design, product design, packaging design, eCommerce marketing, digital marketing, search engine optimization (SEO), social media marketing (SMM), pay per click, email marketing, conversion optimization, mobile & app marketing, call center services, content writing/copywriting, affiliate marketing, sales outsourcing, video marketing, SMS marketing, web3 & blockchain marketing. By leveraging their expertise in specific markets and geographies, businesses can maximize their visibility, get better results, and rank top on Google and other search engines.
team of 26 - 50 people
5 years of industry experience
contact for pricing
contact for pricing
Springboard provides turnkey customer service solutions, empowering businesses to focus on growth while outsourcing customer service operations. By leveraging a network of vetted, experienced moms, Springboard offers quick setup, safe and secure data protection, and high-quality responses. The company's expertise in customer experience strategy allows it to deliver holistic solutions that go beyond ordinary customer service. With Springboard, clients can save money on hiring, training, management, QA, taxes, benefits, and other overhead costs. This enables them to allocate resources more efficiently and achieve better customer satisfaction. By partnering with Springboard, businesses can scale their customer experience while ensuring top-notch support for their customers.
team of 2 - 10 people
8 years of industry experience
rate $25 - $50 / hr
contact for pricing
Contact One offers a range of business services, including customer service outsourcing and call center solutions. These services can benefit businesses by providing around-the-clock support to their customers, helping them to maintain a strong reputation and increase sales. With Contact One's services, businesses can focus on their core operations while knowing that their customers are being well taken care of. The company provides a cost-effective solution for businesses looking to outsource their customer service needs, allowing them to operate 24/7 without the financial burden of hiring staff.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
min project budget $1k
Bl Leads provides Business Services and Customer Service Outsourcing, helping clients achieve success through expert management and support. By leveraging their expertise, businesses can enhance efficiency, productivity, and overall performance. With Bl Leads, clients can expect top-notch services that cater to their unique needs and goals. From managing day-to-day operations to providing exceptional customer service, Bl Leads is dedicated to delivering high-quality solutions that drive results. By partnering with Bl Leads, organizations can unlock new opportunities for growth and success.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Select Answering Service provides professional telephone answering services, customer service outsourcing, and call center solutions for businesses. These services offer peace of mind with live 24-hour emergency and after-hours virtual receptionist support, taking messages instantly by text to phone, email, online, or fax. This allows businesses to function as usual, even when staff are not available. With Select Answering Service, clients can enjoy a professional telephone answering service at an affordable price, starting from $1.19 per day.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
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Before contacting Customer Service Outsourcing agencies in United States, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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