Leading agencies include Numa, AST LLC, Peak 1 Express, Firstsource Solutions and Wing Assistant. A total of 732 Customer Service Outsourcing providers in United States are ready to help. They serve clients such as Healthcare, Retail, Finance, Medical, Technology, Business Services, Various industries, B2B, Other and Dental. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Average local salaries are around $80,116, reflecting market rates.
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Found 732 matching agencies
At myVA360, the virtual assistant agency offers businesses a comprehensive solution for managing repetitive tasks and administrative responsibilities. By outsourcing these tasks to experienced virtual assistants, businesses can focus on core activities that drive growth and profitability. With myVA360, companies can benefit from enhanced productivity, improved efficiency, and reduced costs. Our virtual assistant services include customer service outsourcing, business services, print design, digital marketing, and more.
team of 2 - 10 people
6 years of industry experience
contact for pricing
min project budget $1k
Ozonetel Communications provides comprehensive cloud-based call center solutions to businesses, enhancing their customer experience and driving growth. Their services include business services, customer service outsourcing, and call center services, which help clients boost agent productivity, improve customer self-service, and drive smarter search results. With its award-winning software, Ozonetel enables 100K+ agents globally to handle over 2 billion calls every year. The company's solutions are customizable to match industry needs, offering features such as IVR dialers, automated callbacks, and real-time speech analytics. By leveraging these tools, businesses can increase productivity, reduce costs, and improve overall customer satisfaction.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $10k
MarketStar empowers forward-thinking brands to propel through a dynamic growth pipeline, immersive digital experiences, and expertise in creative, performance, digital ops, and lead generation. By partnering with MarketStar, businesses can unlock opportunities and reap the benefits of a partner channel strategy that truly works. The company provides tailored strategies for customer success, sales methodologies, digital strategy development, marketing strategy, and revenue growth. These services enable clients to refine current strategies, discover new avenues for sustainable growth, and optimize revenue processes across departments.
team of 501 - 1000 people
30+ years of industry experience
rate $25 - $50 / hr
min project budget $50k
Culium offers a comprehensive range of online marketing services designed to help small businesses thrive in today's digital landscape. Their services include business services, customer service outsourcing, search engine optimization (SEO), social media marketing (SMM), digital strategy development, pay per click, and email marketing. By leveraging these services, small businesses can increase their online visibility, drive more website traffic, and ultimately boost sales. Culium's team of experts provides tailored solutions that cater to the unique needs of each client, helping them achieve their goals and stay ahead of the competition.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Unity Communications provides comprehensive business process outsourcing services that enable businesses to succeed by complementing their strengths. By leveraging award-winning back-office teams, Unity Communications helps clients maximize production, achieve scale, and lower operation costs while increasing output. Their popular software integrations include cloud-based solutions, CRM systems, and helpdesk platforms. The company's expertise spans various industries, including e-commerce, tech support, retail, finance, and software as a service. With 24/7 support and seamless integration with cloud-based tools, Unity Communications empowers businesses to focus on growth while handling administrative tasks. This enables star employees to execute their core strategy efficiently. By outsourcing customer service, companies can improve customer satisfaction and reduce operational costs. Unity Communications' technical support agents provide omnichannel tech support services, including voice, digital, and chat support requests. The company's flexible operating arrangements and custom-built agreements allow clients to scale according to their needs.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
This company specializes in providing a full range of services to deliver accurate and concise health and scientific information. Their experienced team develops thoughtful and dynamic products tailored for specific audiences. They offer web & software development, IT services & consulting, business services, customer service outsourcing, app designing (UI/UX), graphic design, PR services, and market research. These services can benefit clients by providing them with clear and concise health and scientific information, allowing them to make informed decisions. By partnering with this company, clients can advance their careers in a collaborative environment.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
AST LLC specializes in providing comprehensive digital transformation services, empowering businesses to achieve exceptional results. By leveraging its extensive experience and expertise, AST helps clients implement Oracle ERP Cloud, Salesforce solutions, and testing-as-a-service. The company's services enable organizations to streamline operations, enhance customer success, and drive growth through digital innovation. With a focus on collaboration and knowledge transfer, AST augments its clients' in-house teams, ensuring long-term support and solution enhancement.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Firstsource Solutions is a digital-forward, people-first business process solutions company that helps businesses achieve more by combining the latest technologies, human capabilities, and industry expertise. They provide a range of services including Big Data & BI, Business Services, Customer Service Outsourcing, Call Center Services, which enable clients to create powerful customer experiences and drive revenue growth. By leveraging AI and machine learning, they help companies transform their operations, improve efficiency, and reduce costs. With a strong focus on innovation and customer satisfaction, Firstsource Solutions is trusted by global brands, niche players, and start-ups to fuel their digital transformation.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $100k
Virtudesk provides cost-effective business services and customer service outsourcing solutions to help entrepreneurs and teams manage project timelines effectively. With Virtuesk's virtual assistants, businesses can delegate non-core tasks, avoid burnout, and focus on revenue-earning activities. Virtuesk offers a range of services including virtual assistant coverage of basic admin tasks, timekeeping app access, and expert support from dedicated account managers. By leveraging Virtuesk's skilled professionals, businesses can streamline their operations, increase productivity, and drive growth.
team of 26 - 50 people
9 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Hire With Near specializes in connecting businesses with top Latin American talent, streamlining hiring processes, and providing comprehensive support for long-term success. Their services include Business Services, Customer Service Outsourcing, Sales Outsourcing, allowing clients to accelerate their recruitment efforts while staying legally compliant. By leveraging a 360-degree solution, Hire With Near helps companies build high-performing remote teams for 70% less than comparable US-based professionals. The company's expertise in talent acquisition, hiring, onboarding, payroll, retention, and compliance enables businesses to tap into untapped talent pools and find great cultural fit.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
Peak 1 Express offers reliable and affordable shuttle services from Denver International Airport (DEN) to the mountains. Their extensive network provides convenient airport pick-ups and drop-offs 24/7, ensuring a stress-free travel experience. With a focus on customer service, they offer door-to-door shuttles and discounted rates for large groups. Whether you're heading to Breckenridge or Vail, Peak 1 Express has got you covered. Their services cater to individuals, families, and corporate clients, making it an ideal choice for those seeking convenient transportation solutions.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Intelligent Office provides a range of solutions to support businesses, from physical office space to virtual services. Their menu of flexible on-demand solutions takes day-to-day administrative tasks off the plate, allowing businesses to focus on growth and success. With 30 years of experience, Intelligent Office builds personalized office services plans tailored to each client's needs. This may include dedicated full-time professional office space, flexible office space or meeting rooms, virtual office solutions with business address and mail services, and enhanced phone answering support like call screening, reception, and customer service. By providing these services, Intelligent Office enables businesses to achieve their version of success and compete in today's changing economy.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
VoiceNation provides business services to help companies grow and retain customers. Their 24/7 phone answering service allows for capture of every business opportunity and keeps customers happy. With bilingual receptionists speaking English and Spanish, clients can receive exceptional service. Customized scripting is also available to match their branded voice. Free forwarding numbers, lead qualification services, and appointment booking are offered to help businesses streamline their operations.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Televerde is a trusted partner for B2B sales, marketing, and customer experience solutions. For almost three decades, the company has empowered Fortune 500 firms to drive revenue growth and generate high-quality leads. With a resilient and scalable business model, Televerde ensures a steady pipeline velocity. The company provides leading demand generation, sales, and customer experience solutions that maximize ROI by increasing marketing, sales, and CX spend performance. This approach leverages extensive analysis and profound insights to expand and nurture pipelines strategically, maximizing sales potential. Televerde's live agents have an average tenure of 4.5 years, providing a wealth of skills and passion for business success. The company harnesses customer sentiment and advocacy as crucial catalysts for growth, cultivating loyalty and retention while enticing new prospects. With a legacy of successful associations with global leaders like SAP, Broadcom, and Securus Technologies, Televerde has helped clients realize over $12B in revenue.
team of 101 - 250 people
30+ years of industry experience
rate $50 - $75 / hr
min project budget $250k
This company provides comprehensive contact center management solutions to help clients reduce the risk of damage to underground facilities. Their end-to-end services include customizable software and innovative technology to streamline communication between stakeholders. By partnering with this provider, businesses can benefit from improved efficiency, enhanced safety protocols, and increased trust among their audiences.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
contact for pricing
Enshored provides a range of services to help ambitious businesses scale efficiently. Their custom-built teams of elite outsourcers deliver voice-driven customer service excellence, streamlining administrative tasks and boosting productivity. By leveraging global talent, Enshored's clients can focus on driving growth without the usual growing pains. With expertise in customer service outsourcing, digital marketing, and sales outsourcing, Enshored helps businesses like Novaalab, TravelPerk, Rocksbox, Paddle, Ecovacs, Merchbar, and others succeed. By partnering with Enshored, companies can enjoy top-quality solutions, reduced overhead, and increased margins.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
XtendOps provides comprehensive business services and customer service outsourcing solutions to businesses worldwide. These tailored services enable companies to improve operational efficiency, enhance customer experiences, and drive growth. By leveraging XtendOps' expertise, clients can focus on core activities while outsourcing non-core functions. This approach benefits businesses by reducing costs, increasing productivity, and improving overall competitiveness. With a focus on innovation and customer satisfaction, XtendOps helps organizations achieve their goals and succeed in today's fast-paced business landscape.
team of 101 - 250 people
6 years of industry experience
contact for pricing
contact for pricing
Wing Assistant provides top-notch virtual assistance services to startups and enterprise teams. Their dedicated virtual assistants manage complex tasks, handle customer service, sales outreach, and marketing efforts. By leveraging their services, businesses can scale up or down as needed, prioritize work, and improve productivity. Wing Assistants are trained to learn and adapt to clients' processes, ensuring seamless integration with existing workflows. With rigorous quality control procedures in place, clients can trust that their work is handled efficiently and effectively.
team of 26 - 50 people
7 years of industry experience
contact for pricing
min project budget $1k
WOW24-7 provides expert IT staff augmentation, business services, customer service outsourcing, call center services, and technical support to businesses worldwide. These services improve brand perception, NPS, CSAT, LTV & ARPA while providing scalable customer support solutions. By outsourcing customer care, businesses can generate more revenue, increase retention, and append personalized customer experience.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $1k
Docufree provides enterprise information management and digital business process services to help organizations evolve into digital, data-driven enterprises. With its expertise in document scanning and digital transformation, Docufree helps clients streamline processes, automate records management, and secure personal identifiable information. By providing a 360-degree view of all case-related information, Docufree enables clients to solve problems faster and make smarter decisions. This allows them to focus less on closing the books and more on learning the story behind the numbers. Docufree's services also include customer service outsourcing and business services, which enable clients to better meet regulatory compliance. By leveraging technology, such as digital business process services, Docufree helps organizations unlock their full potential.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
iBasis provides a comprehensive suite of communications solutions, empowering operators and digital players to navigate the challenges of data growth, increasing traffic complexity, and legacy service commoditization. By harnessing opportunity across roaming, IoT, and 5G, iBasis helps clients create unique technical and commercial solutions supported by data insights that speed up opportunity identification and action. The company's converged managed solutions span voice, mobile, IoT connectivity, infrastructure, fraud prevention, and other value-added services, designed to drive performance and transformation. With a global reach and nimble response to market developments, iBasis delivers optimized cost through its international communications capabilities, including Roaming, Voice, IoT, and Data. By utilizing its state-of-the-art IPX network and high-quality routes, redundancy, diversity, service management, and quality tools like InVision analytics, iBasis enables clients to realize optimized performance, profitability, and new revenue streams.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Language I/O delivers real-time, accurate translations in 150 languages to enhance customer experience and satisfaction. With seamless integrations with popular CRMs like Salesforce, ServiceNow, ZenDesk, and Oracle, Language I/O empowers businesses to provide multilingual support efficiently. By leveraging AI-powered technology, the company provides fast and intelligent translation solutions that cater to various use cases, ensuring high-quality translations and improved customer engagement. Language I/O's services include multilingual customer support, call center services, and business services, which help reduce costs and boost CSAT and NPS scores. The company's technology is designed for ease of use, with a user-friendly interface that enables quick setup and deployment. By choosing Language I/O, businesses can save time and budget by utilizing their existing team to support multilingual customers.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Omnie Integrated Services Inc. provides Business Services and Customer Service Outsourcing to help businesses succeed in today's competitive market. By utilizing innovative technologies and strategies, they deliver exceptional customer experiences that embody their brand values. With a focus on automation, personalization, and efficiency, Omnie helps businesses streamline processes, drive down costs, and increase productivity. Their services are designed to meet the unique needs of each client, resulting in world-class Customer Satisfaction scores.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $1k
Numa provides comprehensive business services that empower dealerships to deliver exceptional customer experiences. By leveraging generative AI, customers are turned into loyal fans, and employees are empowered to provide top-notch service. The company's solutions automate appointment booking, answer inbound calls, and route conversations based on customer needs and dealership criteria. This enables dealerships to boost CSI scores, reduce workload, and maximize efficiency across their service organization. With Numa, dealerships can make every customer feel like a priority, reducing hold music and unanswered voicemails. By integrating with leading Dealership Management Systems (DMS), customers receive live DMS activity, enhancing communication and engagement. Overall, Numa's innovative solutions revolutionize dealership operations, providing a competitive edge in the industry.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
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Before contacting Customer Service Outsourcing agencies in United States, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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