Leading agencies include Transcom, Affordable Staff, FGC+ and Next level IT Teleservices. A total of 4 Call Center Services providers in Bacolod, Philippines are ready to help. They serve clients such as Finance, Tech, Internet, Healthcare, E-commerce, Businesses, Real Estate, Call Centers and Manufacturing. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Bacolod, Philippines is 561,875. Average local salaries are around $3,000, reflecting market rates.
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Found 4 matching agencies
Transcom delivers exceptional customer experiences through its innovative solutions and services. The company's expertise spans Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, helping clients drive growth, improve customer satisfaction, and reduce operating costs. With a strong focus on technology, Transcom utilizes AI to create personalized interactions that bring brands to life. From startups to scale-ups, the company supports fast-growing market disruptors in e-commerce, tech, and internet space.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $1k
Affordable Staff offers a range of outsourcing solutions to help businesses improve efficiency and grow. By leveraging the best global talent, clients can save money and enhance their operations. The company provides managed outsourcing services, customer service outsourcing, web design, digital marketing, direct marketing, and call center services. These services enable clients to focus on core activities while Affordable Staff handles the complexities of outsourcing. With expertise in UI/UX, digital marketing, and more, clients can expect improved customer satisfaction and increased revenue. By partnering with Affordable Staff, businesses can tap into a global talent pool, reduce costs, and enhance their competitiveness.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
FGC+ provides a range of services to support business growth, including customer service outsourcing and call center services. By partnering with FGC+, businesses can focus on scaling their operations while the company handles staffing and team management. This approach enables companies to build sustainable operations that support long-term success. With expertise in areas such as medical billing and coding, accounting and bookkeeping, and data entry, FGC+ helps clients achieve efficient and accurate handling of critical business data. The company's all-inclusive approach ensures seamless integration with businesses' existing operations, leading to exceptional results and a skilled workforce aligned with their vision.
team of 101 - 250 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Providing Business Services, Customer Service Outsourcing, and Call Center Services to help businesses grow. By outsourcing these functions, clients can focus on core activities, improve efficiency, and increase customer satisfaction. The company's experienced team provides high-quality services that cater to the unique needs of each client. With a strong presence in the Philippines, Next level IT Teleservices offers reliable and cost-effective solutions for businesses looking to expand their operations. Services include outbound telemarketing and appointment setting, designed to drive sales and lead generation. By leveraging local resources and expertise, clients can achieve significant returns on investment and stay competitive in today's fast-paced market.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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