Leading companies include Liveware Labs, Integreon, Infinit-O Global, Omada One and Quinn Data Facilities, Inc. A total of 16 Call Center Services providers in Makati, Philippines are ready to help. They serve clients such as Technology, Healthcare, Finance, E-commerce, Travel, Global, Malaysia, Singapore, Investors and Australia. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Makati, Philippines is 582,602. Average local salaries are around $3,000, reflecting market rates.
Loop Contact Solutions helps businesses optimize their supply chains by providing modern audit and pay services. Their solutions enable efficient payment processing, reducing the risk of non-payment and associated costs. By leveraging cutting-edge technologies, Loop Contact Solutions ensures seamless payment transactions, allowing companies to focus on growth and development. The company's customer service outsourcing services provide 24/7 support, ensuring timely resolutions and enhanced customer satisfaction. With its business services, Loop Contact Solutions empowers businesses to streamline their operations, improve profitability, and drive success. Its call center services offer personalized support, while sales outsourcing enables companies to reach new customers and expand their market share.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $5k
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
VXI Global Solutions Inc. provides world-class customer service solutions to top brands. By leveraging premium talent, custom-built technology, and comprehensive BPO & IT support, businesses can boost customer satisfaction, increase operational efficiency, reduce cost without compromising quality, turn clients into advocates, and provide seamless customer experiences.
team of 1000+ people
20+ years of industry experience
contact for pricing
min project budget $25k
Specializing in Business Services, Customer Service Outsourcing, and Call Center Services, Booth & Partners empowers businesses to scale efficiently. By leveraging the expertise of remote professionals from the Philippines and Colombia, clients can focus on growth, innovation, and success. With tailored outsourcing solutions, Booth & Partners enables companies to build high-performing teams that drive results. From all over the world, businesses partner with Booth & Partners to overcome challenges and achieve their goals.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Triple i Consulting is a reputable firm specializing in business registration and incorporation, visa assistance, accounting, environmental compliance, FDA licensing, tax consulting, and more. With over 15 years of experience, they provide end-to-end solutions for companies setting up operations in the Philippines. Their expert team handles bookkeeping, tax compliance with the BIR, payroll outsourcing, pharmaceutical product registration, and environmental compliance. By partnering with Triple i Consulting, businesses can streamline their processes, reduce costs, and increase efficiency. The firm delivers service excellence through transparent communication, satisfying all customer and ISO 9001:2015 requirements.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
SuperStaff provides a range of outsourcing services to help businesses grow and succeed. The company offers customized call center solutions, customer service outsourcing, and back-office support to help clients improve efficiency and reduce costs. By outsourcing repetitive tasks, businesses can focus on their core competencies and increase productivity. SuperStaff's team of experienced professionals is dedicated to delivering high-quality services that meet the unique needs of each client. With a strong presence in the Philippines and Colombia, SuperStaff is well-equipped to handle global business operations. The company's scalable processes and transparent approach make it an ideal partner for businesses of all sizes.
team of 101 - 250 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
Hammerjack provides IT services and consulting, business services, and call center services to help businesses grow. By accessing the best people, smartest processes, and latest technology remotely, clients can save time and costs. Hammerjack's risk-free, simple models ensure success while saving costs. The company offers low-cost, subscription-based solutions with no contracts for specialist tasks and functions. This allows businesses to expand their empire without burdening themselves with office overheads.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Emapta provides premium outsourcing services, offering expertly sourced talent that aligns with operational standards, brand, and culture. Their customized staffing solutions cater to clients' needs, from filling one position to staffing entire organizations. With a global workforce from the world's most talent-rich hubs, Emapta helps companies expand their minds and perspective on what they can achieve. Their services include IT staff augmentation, business services, call center services, and access to skilled resources across industries.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
Flexisource IT offers a range of services to help businesses thrive in the digital age. With its agile approach and flexible terms, the company provides web & software development, mobile app development, and IT staff augmentation services that enable clients to achieve their goals without compromising quality. By leveraging its expertise in search engine optimization (SEO), pay per click, call center services, and business services, Flexisource IT helps businesses improve their online presence, increase revenue, and reduce costs. The company's dedicated team of professionals is committed to delivering exceptional results, ensuring that clients receive a fully managed team without breaking the bank.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $5k
A leading business process optimization company, Infinit-O Global creates endless opportunities by redefining agile culture and innovation. With 18 years of experience in strategic business process optimization, they partner with fast-growing companies in Investment Management, Healthcare, and Technology to deliver data-driven solutions and provide a strategic advantage. Their services include project management, customer service outsourcing, call center services, and sales outsourcing, which help clients boost growth by future-proofing their success.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
BCS Technology International Pty Ltd offers a comprehensive range of services that cater to the diverse needs of businesses. Their web and software development services enable clients to create custom solutions that improve efficiency, unlock new revenue streams, and shorten time to market. The company's mobile app development services allow clients to create engaging and user-friendly applications that enhance customer experience. BCS Technology International Pty Ltd also provides testing services that ensure the quality and reliability of their clients' products. Additionally, their big data and BI services help clients make informed decisions by analyzing complex data sets. By leveraging IT staff augmentation, businesses can scale up their operations without incurring significant costs. The company's IT services and consulting arm provides expert advice on cloud computing, ensuring that clients are well-equipped to navigate the ever-changing technological landscape. With years of experience, BCS Technology International Pty Ltd has established itself as a trusted IT consultation and services provider.
team of 101 - 250 people
20+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Telestar Communications provides a wide range of services to help businesses achieve their objectives. Their call center services cater to various industries, ensuring optimal results for each campaign. The company offers data entry, payment processing, accounting, research, and information gathering services to enhance business operations. Additionally, they provide customer service, technical support, warranty support, and help desk services to ensure client satisfaction. Telestar Communications' lead generation, cross-selling, retention, appointment setting, and election services are designed to drive sales and revenue growth.
team of 26 - 50 people
unknown
contact for pricing
min project budget $1k
Omada One provides business services that help companies achieve their goals. By outsourcing non-core functions, businesses can reduce costs and improve efficiency. Omada One's contact centre solutions are designed to build, empower, and improve back-office teams, ensuring they have the right mix of skills and deliver amazing end-to-end service. With over 30 years of experience, Omada One creates teams and agents of the future. The company offers sustainable contact centre solutions that help businesses grow and succeed. Whether it's building internal capability or making the most of external expertise, Omada One is here to help. By providing hands-on training and consultation, Omada One sets up teams for success. Additionally, the company offers expert outsourcing and management services to improve output immediately.
team of 101 - 250 people
5 years of industry experience
contact for pricing
min project budget $5k
Staffwiz LLC provides a comprehensive range of services to help businesses thrive. The company's IT staff augmentation services enable clients to access skilled and experienced professionals on-demand, allowing them to focus on core operations. Business services, customer service outsourcing, call center services, sales outsourcing, and more are available to support various business needs. By partnering with Staffwiz LLC, businesses can improve productivity, reduce costs, and enhance their overall competitiveness. The company's services benefit clients by providing flexible staffing solutions, increased efficiency, and improved customer satisfaction.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
At Liveware Labs, we help businesses improve their bottom line and increase efficiencies by outsourcing to the Philippines. Our team of experts analyze your needs thoroughly and match premium outsourcing solutions through our delivery centers globally based on our analysis. We combine business knowledge and years of experience to drive business value and growth. With a focus on customer satisfaction, we deliver high-quality services that meet or exceed client expectations. Our goal is to provide cost-effective solutions that help businesses succeed in today's competitive market.
team of 26 - 50 people
7 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Quinn Data Facilities, Inc offers a wide range of services to help businesses succeed. With over 14 years of experience in the industry, they provide top-notch web & software development, business services, customer service outsourcing, graphic design, call center services, and sales outsourcing solutions. These services enable companies to streamline their operations, improve efficiency, and enhance customer satisfaction. By leveraging cutting-edge technologies such as data analytics and artificial intelligence, Quinn Data Facilities, Inc helps clients make informed decisions and drive growth. Their expertise extends across various industries, including healthcare, finance, and e-commerce. With a strong focus on innovation and customer satisfaction, Quinn Data Facilities, Inc is the go-to partner for businesses seeking reliable and effective solutions.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
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Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Makati from 16 available options
Before contacting Call Center Services agencies in Makati, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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