Spotlight on 10 companies in Quezon City, Philippines providing Call Center Services services!

Leading agencies include Datacom, Motif, GetSavvyVA, Premier BPO and Outsourced. A total of 10 Call Center Services providers in Quezon City, Philippines are ready to help. They serve clients such as Retail, Finance, Technology, IT, Legal, Travel, Global, Telecom, Business and Start-ups. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Quezon City, Philippines is 2,960,048. Average local salaries are around $3,000, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 10 profiles
Average hourly rate
$13
and starting from $10 / hr
based on 10 profiles
Popular skills
tagDivNewspaper ThemeDigital PlatformsPayroll ManagementCloud TechnologiesEnterprise SoftwareCybersecurity SolutionsRemote workforce solutionsWorld-class talent managementCost-effective outsourcing strategy
Key technical proficiencies
based on found companies
Also specialize in
Business Services (10)Call Center Services (10)Customer Service Outsourcing (6)Web Design (UI/UX) (3)Sales Outsourcing (3)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 10 matching agencies

M
Taguig, Philippines

MicroSourcing offers a comprehensive suite of business services, including customer service outsourcing and call center services. By partnering with MicroSourcing, businesses can significantly reduce costs while maintaining complete operational control. The company's experienced team provides tailored solutions to meet the unique needs of each client, ensuring seamless integration into their existing operations. With 13 locations in purpose-built hubs across the Philippines, MicroSourcing offers unparalleled access to a wider talent pool and cutting-edge infrastructure. This enables businesses to achieve unparalleled growth while maintaining complete control over their teams.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

D
Wellington, New Zealand

Datacom provides a wide range of services to help businesses succeed in today's fast-paced digital landscape. With expertise in software development, IoT development, cloud computing, business services, and call center services, Datacom helps organizations build customer relationships, foster collaboration, and optimize assets. By adopting a smarter, more efficient, and successful approach, businesses can unlock new levels of productivity, innovation, and growth. Datacom's team of consultants and specialists delivers unparalleled data protection and customer care service, empowering clients to make informed decisions and drive business success.

team of 501 - 1000 people

60+ years of industry experience

contact for pricing

min project budget $1k

S
Quezon City, Philippines

Sourcefit provides customized offshore and nearshore staffing solutions to help businesses lower costs and improve efficiency. With a focus on web and software development, big data and BI, business services, and more, Sourcefit empowers clients to build dedicated teams that drive long-term value. By offering flexible part-time options and no locked-in contracts, Sourcefit helps businesses thrive in today's competitive landscape. From IT to finance, healthcare, retail, e-commerce, legal, real estate, telecom, and advertising, Sourcefit supports a wide range of industries with expertise and dedication.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $1k

E
Mandaluyong, Philippines

Emapta provides premium outsourcing services, offering expertly sourced talent that aligns with operational standards, brand, and culture. Their customized staffing solutions cater to clients' needs, from filling one position to staffing entire organizations. With a global workforce from the world's most talent-rich hubs, Emapta helps companies expand their minds and perspective on what they can achieve. Their services include IT staff augmentation, business services, call center services, and access to skilled resources across industries.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

O
Quezon City, Philippines

Outsourced provides recruitment and staffing services to businesses seeking to build high-performing teams in the Philippines. With a focus on delivering world-class talent, Outsourced helps clients save up to 75% of costs compared to hiring locally. The company's unique recruitment process ensures that only the best professionals are selected for each role. Outsourced offers full-time remote staff offshoring and dedicated offshore staffing services, catering to various industries such as business services, customer service outsourcing, digital marketing, call center services, web & software development, mobile app development, testing services, IT staff augmentation, and more. By partnering with Outsourced, businesses can scale quickly, increase efficiency, and reduce costs while accessing top talent from the Philippines.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Los Angeles, United States

Collective Solution empowers businesses to scale and grow through tailored customer service and revenue generation solutions. Their comprehensive services cater to a wide range of industries, including start-ups and multinational corporations. By providing customized solutions, they help clients increase sales and revenue while improving customer engagement. With a focus on data analytics and advanced technology, Collective Solution delivers exceptional results that exceed expectations. Their team of experts manages back office administrative and support functions, allowing businesses to focus on core activities. Services include call center outsourcing, customer service outsourcing, and call center services, enabling clients to connect with customers via phone, email, or chat.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

P
Clarksville, United States

Premier BPO offers a range of services designed to support businesses in achieving their goals. Their tailored solutions encompass Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, enabling companies to lower costs, maintain quality, and increase productivity. By partnering with Premier BPO, clients can benefit from enhanced efficiency, improved customer satisfaction, and access to specialized expertise. The company's commitment to success is evident in its ability to navigate complex challenges, such as regulatory compliance and talent scarcity. With Premier BPO, businesses can focus on growth and innovation, knowing that their back office is being managed with precision and care.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

M
San Mateo, United States

Motif, a leading digital trust and safety company, offers transformative customer experience solutions to iconic online brands. The company's fraud prevention and community moderation services help protect customers and brand reputations. With expertise in multi-channel customer support, IT support, online credit card fraud prevention, social media intelligence, research and analytics, Motif enables clients to deliver efficient customer journeys. By leveraging AI-enabled omnichannel cloud platforms and CX consulting solutions, Motif helps businesses drive growth and engagement. The company's performance-driven culture and leading reputation in the market make it an ideal partner for Fortune 500 and mid-market companies. Motif's services benefit clients by enhancing their online presence, preventing financial losses, and improving customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

J
Quezon City, Philippines

Jonathan Burac, CPA and Associates provides a comprehensive range of digital marketing services to businesses. The company's expert team offers business services, customer service outsourcing, web design, branding, eCommerce marketing, and more. These services can benefit clients by increasing their online presence, driving website traffic, and boosting sales. By leveraging the latest technologies and trends, Jonathan Burac, CPA and Associates helps businesses achieve their goals and succeed in today's competitive market.

team of 1 person

4 years of industry experience

contact for pricing

contact for pricing

G
Kelowna, Canada

GetSavvyVA provides a range of services to simplify business operations, boost productivity, and deliver great results. With expertise in web development, digital marketing, customer service outsourcing, and more, GetSavvyVA helps businesses succeed by providing reliable and efficient virtual assistant services tailored to their unique needs. By leveraging the latest technologies and tools, GetSavvyVA's team of professionals works closely with clients to understand their business goals and objectives, delivering high-quality support that saves time, reduces costs, and provides a strong return on investment.

team of 2 - 10 people

3 years of industry experience

contact for pricing

contact for pricing

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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