Unveil 12 companies in Davao City, Philippines providing Call Center Services services!

Leading agencies include Konnektors, Onlinejobhunters, Blockchain Network Philippines, FGC+ and SPLACE. A total of 12 Call Center Services providers in Davao City, Philippines are ready to help. They serve clients such as Finance, Technology, Healthcare, Global, Gaming, Start-ups, E-commerce, Manufacturing, Global Brands and 50+ Companies. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Davao City, Philippines is 1,776,949. Average local salaries are around $3,000, reflecting market rates.

Average starting budget
$26,300
while min. project budget is $500
based on 12 profiles
Average hourly rate
$20
and starting from $10 / hr
based on 12 profiles
Popular skills
Web3CryptocurrencyBlockchain Technology
Key technical proficiencies
based on found companies
Also specialize in
Business Services (12)Call Center Services (12)Customer Service Outsourcing (7)Sales Outsourcing (4)Web Design (UI/UX) (3)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 12 matching agencies

F
Princeton, United States

With over 18 years of experience, Flatworld Solutions helps businesses across the globe navigate the complexities of modern industries. Their services include mobile app development, software development, testing services, AI development, business services, web design, app designing, call center services, and more. These services can benefit clients by providing a competitive edge, improved efficiency, and enhanced customer experiences. By leveraging cutting-edge technologies like AI, Flatworld Solutions enables businesses to streamline operations, drive innovation, and achieve digital excellence.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

P
Davao City, Philippines

Pepper VA provides expert virtual assistant services to support businesses in maximizing their full potential. By hiring a virtual assistant, clients can free up time to focus on strategy, build close bonds with customers, and enjoy more personal time. Pepper VA's team of skilled virtual assistants is equipped to handle various tasks, including administrative duties, customer service, project management, and social media assistance. With continuous support and assistance in tools and duties, the company ensures accurate and timely completion of tasks.

team of 2 - 10 people

unknown

contact for pricing

min project budget $1k

E
Mandaluyong, Philippines

Emapta provides premium outsourcing services, offering expertly sourced talent that aligns with operational standards, brand, and culture. Their customized staffing solutions cater to clients' needs, from filling one position to staffing entire organizations. With a global workforce from the world's most talent-rich hubs, Emapta helps companies expand their minds and perspective on what they can achieve. Their services include IT staff augmentation, business services, call center services, and access to skilled resources across industries.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Bucharest, Romania

Conectys provides customer experience and trust & safety services to companies worldwide. The company creates and strategizes with clients, helping them create scalable solutions that work exactly the same way as if they were running in-house. Conectys offers customer experience outsourcing services, CXM and omnichannel contact centers outsourcing, digital CXM projects, trust & safety outsourcing services, content moderation, data labeling & annotation, chatbots, robotic process automation, bespoke/custom AI solutions, and a proprietary CRM. These tailored solutions enable companies to scale their operations without the need for an in-house team. Conectys has 14 locations, supports over 35 languages, offers work-from-home agents, and provides 24/7 availability. The company collaborates with clients and informs product/sales decisions, providing customized pricing models, staffing models, training approaches, and more. Conectys is recognized for its expertise in contact center and customer service outsourcing, having won several awards including the Silver Stevie Award for Contact Center of the Year, Best Use of Technology in CX Stevie award, and Bronze Stevie Award for Contact Center of the year.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $250k

F
Davao City, Philippines

Flatworld Philippines provides a range of services to help businesses grow and thrive. Web & Software Development, Business Services, Call Center Services, and more are offered with the goal of delivering exceptional customer experiences. By leveraging data, technology, and people, this company transforms businesses and enables them to stay ahead of the curve. With a proven track record of innovation and collaboration, Flatworld Philippines is a trusted partner for companies looking to expand their reach and improve efficiency.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

T

Telestar Communications provides a wide range of services to help businesses achieve their objectives. Their call center services cater to various industries, ensuring optimal results for each campaign. The company offers data entry, payment processing, accounting, research, and information gathering services to enhance business operations. Additionally, they provide customer service, technical support, warranty support, and help desk services to ensure client satisfaction. Telestar Communications' lead generation, cross-selling, retention, appointment setting, and election services are designed to drive sales and revenue growth.

team of 26 - 50 people

unknown

contact for pricing

min project budget $1k

F
Village of Suffern, United States

FGC+ provides a range of services to support business growth, including customer service outsourcing and call center services. By partnering with FGC+, businesses can focus on scaling their operations while the company handles staffing and team management. This approach enables companies to build sustainable operations that support long-term success. With expertise in areas such as medical billing and coding, accounting and bookkeeping, and data entry, FGC+ helps clients achieve efficient and accurate handling of critical business data. The company's all-inclusive approach ensures seamless integration with businesses' existing operations, leading to exceptional results and a skilled workforce aligned with their vision.

team of 101 - 250 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

B
Davao City, Philippines

Blockchain Network Philippines is a leading provider of blockchain technology and cryptocurrency services. The company offers a range of services, including web and software development, business services, web design, app designing, branding, video production, advertising, social media marketing, digital strategy development, content marketing, pay per click, marketing strategy, email marketing, pr services, event marketing, media planning & buying, direct marketing, call center services, affiliate marketing, video marketing, and web3 & blockchain marketing. These services can benefit businesses by helping them establish a strong online presence, increase their reach and engagement, and drive sales through effective marketing strategies.

team of 26 - 50 people

5 years of industry experience

rate $25 - $50 / hr

min project budget $1k

S
Davao City, Philippines

SPLACE provides a comprehensive range of business process outsourcing services, including maintenance & support, business services, customer service outsourcing, web design (UI/UX), digital marketing, call center services, sales outsourcing, and more. By outsourcing these functions to SPLACE, businesses can focus on growth without worrying about the logistics of running the company itself. With a strong team of experts, SPLACE helps clients build, connect, and expand their business by providing all necessary tools and support. This enables companies to concentrate on core competencies while ensuring seamless customer service across multiple channels.

team of 101 - 250 people

8 years of industry experience

contact for pricing

min project budget $5k

K
Davao City, Philippines

Konnektors offers a range of services designed to help businesses generate more leads and appointments. By leveraging outbound and inbound marketing channels, they can identify specific market criteria and tailor personalized email campaigns to build strong follow-ups with potential clients. This approach helps turn decision-makers' interest into confirmed appointments. The company's expertise includes customer service outsourcing, social media marketing, content marketing, email marketing, call center services, sales outsourcing, and more. By partnering with Konnektors, businesses can streamline their marketing efforts and achieve greater success.

team of 2 - 10 people

7 years of industry experience

contact for pricing

min project budget $1k

Reliance Transcriptions and Infotech Corp. is a business process outsourcing company providing integrated customer care management programs, customer care services, technical support, and telemarketing services to businesses and consumers. This company was founded in 2008 and has established itself as a reliable provider of top-quality output at short turnaround times. Their medical documentation service is recognized by international clients for its speed and accuracy, making it an ideal choice for those seeking efficient and precise solutions. With a focus on surpassing client metrics and expectations, their contact center services are designed to deliver exceptional results. The company's operations run 24/7, ensuring fast project turnaround and fulfillment of results. Reliance Transcriptions and Infotech Corp. has built long-term partnerships with clients, demonstrating its commitment to providing high-quality work, dedication to service, and the best value for customers.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

O
Davao City, Philippines

OnlineJobHunters provides a comprehensive one-stop-shop experience for businesses seeking exceptional applicants. With advanced search and matching technology, they simplify the recruitment process without traditional costs. This allows companies to attract top-tier talent efficiently and transparently. By offering customized job listings, direct communication, and interview scheduling, OnlineJobHunters streamlines hiring processes, saving time and resources. Services such as customer service outsourcing, call center services, and video marketing enable businesses to focus on growth. With expertise in search engine optimization and social media marketing, companies can expand their online presence and reach new audiences. By leveraging these technologies, businesses can build high-quality remote teams without breaking the bank.

team of 2 - 10 people

2 years of industry experience

contact for pricing

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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