Leading agencies include GetSavvyVA, Premier BPO, Outsourced, Collective Solution and MicroSourcing. A total of 6 Customer Service Outsourcing providers in Quezon City, Philippines are ready to help. They serve clients such as Retail, Business, Start-ups, Technology, Manufacturing, Small Startups, Testing services, Digital marketing, Business services and Large Corporations. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Quezon City, Philippines is 2,960,048. Average local salaries are around $3,000, reflecting market rates.
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Found 6 matching agencies
MicroSourcing offers a comprehensive suite of business services, including customer service outsourcing and call center services. By partnering with MicroSourcing, businesses can significantly reduce costs while maintaining complete operational control. The company's experienced team provides tailored solutions to meet the unique needs of each client, ensuring seamless integration into their existing operations. With 13 locations in purpose-built hubs across the Philippines, MicroSourcing offers unparalleled access to a wider talent pool and cutting-edge infrastructure. This enables businesses to achieve unparalleled growth while maintaining complete control over their teams.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Outsourced provides recruitment and staffing services to businesses seeking to build high-performing teams in the Philippines. With a focus on delivering world-class talent, Outsourced helps clients save up to 75% of costs compared to hiring locally. The company's unique recruitment process ensures that only the best professionals are selected for each role. Outsourced offers full-time remote staff offshoring and dedicated offshore staffing services, catering to various industries such as business services, customer service outsourcing, digital marketing, call center services, web & software development, mobile app development, testing services, IT staff augmentation, and more. By partnering with Outsourced, businesses can scale quickly, increase efficiency, and reduce costs while accessing top talent from the Philippines.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
contact for pricing
Collective Solution empowers businesses to scale and grow through tailored customer service and revenue generation solutions. Their comprehensive services cater to a wide range of industries, including start-ups and multinational corporations. By providing customized solutions, they help clients increase sales and revenue while improving customer engagement. With a focus on data analytics and advanced technology, Collective Solution delivers exceptional results that exceed expectations. Their team of experts manages back office administrative and support functions, allowing businesses to focus on core activities. Services include call center outsourcing, customer service outsourcing, and call center services, enabling clients to connect with customers via phone, email, or chat.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Premier BPO offers a range of services designed to support businesses in achieving their goals. Their tailored solutions encompass Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, enabling companies to lower costs, maintain quality, and increase productivity. By partnering with Premier BPO, clients can benefit from enhanced efficiency, improved customer satisfaction, and access to specialized expertise. The company's commitment to success is evident in its ability to navigate complex challenges, such as regulatory compliance and talent scarcity. With Premier BPO, businesses can focus on growth and innovation, knowing that their back office is being managed with precision and care.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Jonathan Burac, CPA and Associates provides a comprehensive range of digital marketing services to businesses. The company's expert team offers business services, customer service outsourcing, web design, branding, eCommerce marketing, and more. These services can benefit clients by increasing their online presence, driving website traffic, and boosting sales. By leveraging the latest technologies and trends, Jonathan Burac, CPA and Associates helps businesses achieve their goals and succeed in today's competitive market.
team of 1 person
4 years of industry experience
contact for pricing
contact for pricing
GetSavvyVA provides a range of services to simplify business operations, boost productivity, and deliver great results. With expertise in web development, digital marketing, customer service outsourcing, and more, GetSavvyVA helps businesses succeed by providing reliable and efficient virtual assistant services tailored to their unique needs. By leveraging the latest technologies and tools, GetSavvyVA's team of professionals works closely with clients to understand their business goals and objectives, delivering high-quality support that saves time, reduces costs, and provides a strong return on investment.
team of 2 - 10 people
3 years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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