Leading agencies include VIATEQ Corporation, Advanced Customer Services, K & D Jones Client Services LLC, Sage Outsource Solutions and Calibrus. A total of 732 Customer Service Outsourcing providers in United States are ready to help. They serve clients such as Healthcare, Retail, Finance, Medical, Technology, Business Services, Various industries, B2B, Other and Dental. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Average local salaries are around $80,116, reflecting market rates.
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Found 732 matching agencies
Alpha Assistant provides comprehensive support for businesses, enabling clients to streamline tasks and boost productivity. Their team of college-educated assistants offers customized solutions for essential business functions, digital marketing, scheduling, and bookkeeping. With flexible arrangements and a thorough hiring process, Alpha Assistant helps clients save time and money. The company's virtual assistant service assists with emails, spreadsheets, and other administrative tasks, while their personal assistant service provides on-site support for tasks like scheduling, organizing, and errands.
team of 2 - 10 people
8 years of industry experience
contact for pricing
min project budget $1k
S & E Group provides high-quality virtual staffing solutions to Fortune 500 companies. This allows clients to benefit from a vast team of client support professionals while working from home. With S & E Group, employees can set their own schedule, enjoy time with family, save on gas, and avoid traffic. The company promotes work-life balance and supports its troops. S & E Group offers flexible work arrangements, unlimited earning potential, and certification for new agents. By partnering with S & E Group, clients can improve the quality of life for their growing client support professional family.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
This boutique consulting agency helps businesses manage and optimize every aspect of their brand's customer experience. CPC provides a full suite of outsourced customer contact services to establish lasting brand, business, and customer loyalty. The company's services cover staffed live chat, live text, live social media services, traditional inbound/outbound phone agents, and IVR/automation. By providing personalized relationships with customers, businesses can optimize customer contact and follow-up, improving efficiency and value for appointment confirmations, event reminders, subscription reminders, and more. CPC's services are tailored to meet the specific needs of clients in various industries, including Fortune 50 media, automotive, telco/wireless companies, higher education institutions, consumer products manufacturers, logistics, and retail businesses.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Executel Communications provides nationwide inbound call center and live answering telephone services to businesses across the country. This allows companies to gain a competitive edge, safeguard their brand, and efficiently handle customer inquiries both in real-time and during periods of high call volume. Their custom suite of answering service solutions is designed to professionally manage calls on behalf of clients, ensuring timely and effective communication with customers. By leveraging Executel Communications' services, businesses can improve their overall customer experience and increase productivity.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
PixelBuddy Solutions offers a range of services to help businesses boost productivity and grow. By outsourcing tasks such as administrative support, social media management, and content creation, clients can free up time for strategic business activities. This allows them to focus on core functions and improve overall efficiency. With PixelBuddy's virtual assistants, businesses can outsource tasks that are time-consuming or outside their expertise. This enables them to enhance productivity, reduce workload, and contribute to the growth of their business. Whether it's in e-commerce, technology, marketing, real estate, health, or any other sector, PixelBuddy has the expertise to meet specific needs.
team of 26 - 50 people
1 year of industry experience
rate $300 - $400 / hr
min project budget $50k
At Chess, a leading IT services and consulting firm since 1977, clients can benefit from a comprehensive range of solutions. The company offers IT services and consulting, cloud consulting, cybersecurity and pentesting, business services, customer service outsourcing, enabling businesses to stay ahead in the digital landscape. With expertise in various technologies, Chess helps clients optimize their operations, improve efficiency, and enhance decision-making. By leveraging cutting-edge tools and frameworks, such as those mentioned on their website, Chess provides tailored solutions that meet specific industry needs, including finance, healthcare, and technology. This enables businesses to focus on growth and innovation while ensuring the security and reliability of their systems.
team of 2 - 10 people
40+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
VIATEQ Corporation is a leading provider of IT services and consulting, cybersecurity solutions, business services, and customer service outsourcing. By leveraging its expertise in these areas, VIATEQ helps clients improve their overall performance, enhance security, and drive business growth. With years of experience under its belt, the company has developed a strong reputation for delivering tailored solutions that cater to the unique needs of its clients. From IT infrastructure management to cybersecurity threat assessments, VIATEQ's comprehensive services are designed to address the complexities of modern businesses. By partnering with VIATEQ Corporation, organizations can expect to enhance their performance, reduce risks, and increase their competitive edge.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Sage Outsource Solutions provides comprehensive customer contact solutions for SaaS companies, helping them exceed customer expectations and grow their business. Their team offers multilingual support, handling interactions such as payments, account changes, and technical issues. By outsourcing to Sage, businesses can free up time and energy to focus on product development, operations, and increasing the bottom line. This results in cost savings on overhead, labor, infrastructure, and equipment. With a focus on industry-leading customer care, Sage's team uses advanced tools and technologies to scale solutions quickly and provide optimal results.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
Grindstone Sales Support Experts offers customized B2B lead generation solutions to businesses of all sizes. Their team of professionals works closely with clients to understand their specific needs and deliver effective strategies for growth. With extensive experience and resources, they provide done-for-you, done-by-you, or done-with-you options tailored to each client's budget and objectives. By leveraging a network of trusted referral partners and automation tools, Grindstone Sales Support Experts helps businesses generate high-quality leads and drive revenue growth.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Sansom Consulting provides expert support services tailored to meet specific business needs. Their dedicated team offers a range of services, including customer service outsourcing, call center services, and business services. These services enable businesses to focus on their core activities while ensuring seamless support and efficient operations. With over 150 clients since its inception in 2021, Sansom Consulting has established itself as a trusted partner for businesses seeking high-quality support services. Their commitment to excellence and personalized service sets them apart from competitors.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
iVox Solutions provides comprehensive customer service solutions to help businesses build lasting relationships with their customers. Their complete customer service solution encompasses a range of services, including customer care, tech support, sales and revenue generation, backoffice and email support, and chat support. By partnering with iVox, businesses can save money and improve their customer support while receiving expert support for a fraction of the cost of hiring in-house staff. The company's team is dedicated to providing exceptional service, working closely with clients to develop comprehensive training materials and assessments that ensure their teams are equipped with the necessary knowledge and skills to deliver optimal results. With iVox Solutions' turnkey solution, businesses can focus on their core goals and innovation while improving operational efficiency and bolstering financial performance.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Calibrus provides trusted third-party verification services that help businesses improve enrollment quality and enhance the customer experience. With its robust digital solutions, including VoIP phone number ID, geolocation, documentation storage, and customizable reports, Calibrus helps protect data and privacy. The company's Live, Digital, and IVR Solutions provide superior security and are easily configured for multi-state programs. Additionally, Calibrus offers a broad selection of notifications to protect sensitive information and is SOC 2 certified. This ensures that customers can trust their information with Calibrus.
team of 26 - 50 people
unknown
contact for pricing
min project budget $1k
Advanced Customer Services provides comprehensive contact center solutions to businesses. Their services include business services, customer service outsourcing, and call center services. These solutions help companies increase customer retention and improve sales. By leveraging advanced technologies and marketing strategies, ACS creates fully integrated solutions that support businesses' growth. With a focus on delivering exceptional customer experiences, ACS helps companies succeed in today's competitive market.
team of 2 - 10 people
40+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Call Center Resources LLC is a leading provider of business services, customer service outsourcing, and call center solutions. By leveraging industry-leading response rates, advanced dashboard reporting, and empowering data-driven results, the company helps clients focus on delivering exceptional customer experience and satisfaction. This approach enables businesses to improve SLAs while maintaining high response rates through timely and effective survey timing and delivery methods.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Providing expert dispatch services to truckers across the US, GLI Truck Dispatch Services Inc specializes in securing top-paying loads and reducing wait times. By utilizing their extensive network of brokers and shippers, they aggregate all possible loads into a single database and select the best 3-5 loads to negotiate. This approach helps carriers achieve their weekly gross targets efficiently and effectively. With a focus on reducing detention times and ensuring shipper readiness, GLI's dispatch team works tirelessly to provide prompt loading and unloading services. Additionally, they offer accounting and consulting services to support truckers in all aspects of the industry. By leveraging the power of data-driven decision making, GLI's truck dispatch firm helps carriers navigate the competitive trucking landscape.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
ABS International provides a range of services to help companies grow globally. With its focus on customer experience, ABSI helps businesses improve their cash flow, manage disputes, and streamline billing processes. The company offers cost-effective sales and telemarketing solutions to achieve sales objectives. ABSI also provides tech support programs in various channels and omni-channel solutions for businesses of all sizes.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
Connempathy offers a comprehensive range of services to enhance customer experience, including contact center solutions and business process outsourcing. By leveraging advanced technologies such as call routing and customer data analysis, Connempathy helps businesses improve efficiency, satisfaction, and growth. The company's professional services support various needs, from graphic designers to coordinators, providing engaged personnel with low attrition rates.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
247 Virtual Solution provides exceptional customer support, telemarketing services, and digital marketing expertise to businesses worldwide. With years of experience in the industry, they offer a wide range of services including inbound and outbound call center solutions, live chat, data entry, email marketing, social media management, web development, medical billing, and credentialing. These services are designed to help businesses enhance their customer engagement, increase sales, and improve overall operational efficiency.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $10k
USA Plumbing Pro provides a wide range of plumbing services to homes and businesses in Annapolis, MD. From hot water heater installation, repair, and replacement to sump pump installations, tub installations, sink repairs, and bathroom renovations, this expert plumbing company has got you covered. With its team of skilled master plumbers, USA Plumbing Pro ensures that all plumbing needs are met with efficiency and professionalism. The company's commitment to quality workmanship and customer satisfaction has earned it a reputation as the go-to plumber for emergency services 24/7. By choosing USA Plumbing Pro, clients can enjoy peace of mind knowing that their plumbing issues will be resolved quickly and effectively.
team of 1 person
3 years of industry experience
contact for pricing
contact for pricing
NewTech IT & RCM Solutions is a leading provider of comprehensive revenue cycle management and DME medical billing outsourcing solutions. They offer customized services to healthcare providers throughout Nashville, TN and beyond, using the latest technology and best practices to optimize billing processes and increase reimbursements. Their team of experts has years of experience in healthcare billing, prioritizing personalized service and support to ensure clients see increased reimbursements, reduced denials, and streamlined processes.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
Best Message Center provides live phone answering services to businesses across the United States. With trained operators available 24/7, they answer customer inquiries in a professional and courteous manner. This service is vital for any office, as it's not just about answering calls, but also requires skill and experience. Best Message Center specializes in telephone answering services, treating clients like their own and providing accurate and precise responses. Their services are trusted by physicians and medical professionals, who appreciate the compassionate voice and expert care. By outsourcing phone answering to Best Message Center, businesses can save time and money, improve customer satisfaction, and increase sales.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
Trimen Computer Systems, LLC provides comprehensive IT solutions to businesses, enabling them to harness technology and gain a competitive edge. With expertise in IT services & consulting, cloud consulting, cybersecurity & pentesting, business services, customer service outsourcing, call center services, and more, the company helps clients navigate the ever-changing IT landscape. By designing, procuring, implementing, and supporting complex IT solutions, Trimen Computer Systems ensures seamless operation, peace of mind, and exceptional customer service.
team of 1 person
unknown
rate $100 - $150 / hr
min project budget $1k
This company provides expert website design, digital product creation, and automation services to service-based businesses. They utilize HoneyBook, Squarespace, and other tools to streamline workflows and enhance client experiences. By leveraging their expertise, business owners can increase online visibility, boost engagement, and drive growth.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
Omelink offers end-to-end support for businesses, helping them yield more from their processes by concentrating on core competencies while taking care of the rest. The company provides customized contact center services focused on offering innovative solutions for clients worldwide. This enables companies to improve operations, decrease expenses, and scale through cost-effective and value-generating capabilities.
team of 101 - 250 people
9 years of industry experience
contact for pricing
min project budget $25k
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Before contacting Customer Service Outsourcing agencies in United States, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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