Leading agencies include Stellar Staff, Brightest Minds, Telvista, Open Access BPO and Medusind. A total of 732 Customer Service Outsourcing providers in United States are ready to help. They serve clients such as Healthcare, Retail, Finance, Medical, Technology, Business Services, Various industries, B2B, Other and Dental. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Average local salaries are around $80,116, reflecting market rates.
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Found 732 matching agencies
ReceptionHQ provides expert virtual reception and business phone answering services to businesses of all sizes. Their team of highly trained receptionists can answer calls swiftly, nurture leads, and care for customers. With a focus on flexibility and reliability, ReceptionHQ offers month-to-month subscriptions and no cancellation fees. They also provide custom call greetings and scripted responses to ensure a seamless caller experience.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Brightest Minds is a leading B2B lead generation agency that specializes in providing businesses with high-quality leads. Their team of experts offers a range of services, including customer service outsourcing, digital marketing, social media marketing, market research, call center services, sales outsourcing, and more. These services are designed to help businesses streamline their sales processes, increase conversions, and drive revenue growth. By leveraging human intelligence and intent-driven insights, Brightest Minds provides clients with personalized lead generation solutions that deliver superior results.
team of 26 - 50 people
8 years of industry experience
contact for pricing
min project budget $1k
FRONTLINE Selling provides B2B sales and lead generation solutions to help businesses expand their sales pipeline. The company's collaborative approach, data-driven strategies, and technology enable exponential growth for clients. With expertise in AI development, business services, customer service outsourcing, market research, call center services, and sales outsourcing, FRONTLINE Selling facilitates meaningful connections with target markets. By identifying key decision-makers and setting up conversations with partner sales teams, the company helps bring closure to deals. FRONTLINE's team of dedicated professionals is ready to partner with clients to drive growth and strategy. The company's solutions can benefit businesses by increasing revenue, improving customer engagement, and enhancing sales readiness.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Solartis LLC offers a range of services to streamline insurance processes, including business services and customer service outsourcing. By leveraging microservices architecture, they provide a robust platform for policy administration, enabling insurers to issue new business policies while developing their long-term extendable systems. With Solartis, companies can accelerate innovative policy administration, reduce processing challenges, and improve data science insights. Their services support the entire policy administration process, including commercial lines of business, and offer a fully configurable environment for product development. By integrating with third-party APIs or channel partner systems, insurers can create unique insurance ecosystems. This allows them to provide differentiated services to their distribution partners and drive growth.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Medusind provides comprehensive business services, including customer service outsourcing, designed to optimize the revenue cycle of healthcare organizations. Their MedClarity practice management system and Revenue Cycle Management (RCM) solutions streamline processes, improve efficiency, and increase profitability. With a focus on precision billing and coding, Medusind helps clients earn more cash, reduce outstanding account collections, and enhance patient pay adherence.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
ASK provides customer contact center solutions that enable businesses to reduce costs, achieve greater efficiency, and deliver a higher quality of communication. The company's care-driven methods and industry expertise set it apart from competitors. By outsourcing customer service operations, businesses can focus on their core activities while leveraging ASK's team of experts. This approach helps companies deliver competent and warm customer service, even as growth results in increasing customer calls. With ASK's omnichannel communication solutions, businesses can create fluid and consistent interactions across multiple channels. The company's expertise also enables it to handle time-sensitive financial matters, high call volumes, customer chat, and email backlogs with ease.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Open Access BPO provides innovative business services and solutions to drive client success. Their customer service outsourcing services help businesses establish a strong online presence, while their back office support streamlines operations and enhances efficiency. By partnering with Open Access BPO, clients can benefit from personalized customer care, tech support, content moderation, and more. This enables them to focus on core business activities and grow their market share. With a global footprint and diverse talent pool, Open Access BPO delivers operational excellence across various industries.
team of 501 - 1000 people
8 years of industry experience
contact for pricing
contact for pricing
GeeksForLess is a trusted IT software development company and outsourcing partner. With over 20 years of experience, they help businesses transform their challenges into opportunities by providing top-quality IT consulting and outsourcing services. Their services enable companies to focus on core competencies while entrusting specialized tasks to experts. GeeksForLess delivers outstanding quality, strong customer focus, exceptional knowledge base, and expertise in various technology branches, giving a competitive edge compared to other popular outsourcing locations. They support businesses across multiple industries, including healthcare IT, tourism, and more, by providing custom software development, testing services, AI development, DevOps, IoT development, IT services & consulting, cybersecurity & pentesting, business services, customer service outsourcing, web design (UI/UX), sales outsourcing, mobile app development, software development, and more.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Sirius Support provides expert customer service and call center solutions to businesses. Their flexible subscription model delivers 24/7 support across multiple channels and time zones, improving customer satisfaction and retention. The company's services include business services, customer service outsourcing, and call center services. With a focus on delivering exceptional customer experiences, Sirius Support helps businesses like SaaS companies, startups, and eCommerce businesses drive growth and success.
team of 101 - 250 people
6 years of industry experience
contact for pricing
min project budget $1k
Votacall provides cloud consulting, business services, customer service outsourcing, and call center services to help businesses improve reliability and open new locations. Their unique customer journeys and custom support handoff ensure that each business's communication needs are met. With detailed bill review, telecom fees are easy to understand, and support feedback is taken seriously. Votacall offers a range of tools and solutions, including VoIP platforms, hosted call centers, and mobile apps. These services benefit businesses by providing them with reliable and efficient communication systems, enabling them to grow and succeed.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Netfor enables organizations to focus on their core competencies by automating business processes that distract. With people-centric BPO services, Netfor provides a friendlier way forward for future-proof organizations. The company offers various services including field services, technical support desk, customer service call center, and fulfillment center. These services help clients simplify their business processes, improve productivity, and reduce costs.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Stellar Staff is a virtual assistant company that helps businesses hire the best remote staff for their needs. With our services, you can find and hire top talent from around the world without breaking the bank. Our team of experts will review thousands of applications daily to ensure only the right candidates are hired. We offer flexible pricing plans starting at $8.49 per hour, no monthly contracts, and dedicated manager training. Our goal is to help businesses succeed by providing high-quality virtual assistants who can drive results.
team of 101 - 250 people
3 years of industry experience
contact for pricing
min project budget $1k
Telvista provides innovative IT services and consulting to drive business success. Their expertise in IT staff augmentation, business services, digital marketing, call center services, and sales outsourcing enables clients to enhance customer satisfaction, build stronger brands, and maximize ROI. By leveraging next-gen technology and a diverse workforce with multilingual proficiencies, Telvista collaborates across all verticals to deliver results that exceed client expectations. Their omnichannel contact center solutions boost customer experience, lead generation, technical support, and more.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Boldr provides business services, customer service outsourcing, and call center services to help clients build diverse and engaged global teams. By outsourcing non-core functions, companies can focus on high-value work and improve personal and business performance. Boldr's flexible solutions deliver on diverse performance needs, empowering businesses to scale up with confidence. With a strong commitment to social sustainability and impact, Boldr builds bridges to an ethical supply chain aligned with its principles. The company prioritizes positive outcomes for clients, team members, and local communities, creating circular value for all stakeholders.
team of 501 - 1000 people
9 years of industry experience
contact for pricing
min project budget $1k
Tel-Us Call Center provides customized solutions to businesses across various industries through its 24-hour answering service, virtual office, and live answering services. The company offers personalized support to customers, captures leads, takes messages, places orders, and handles tier-one customer service. With over 40 years of experience, Tel-Us Call Center delivers professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email, or chat at a time.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
HiOperator provides innovative customer service solutions to elevate business operations. Their AI-powered technology automates tasks, streamlines workflows, and enhances the overall customer experience. With a focus on e-commerce development, business services, and customer service outsourcing, HiOperator helps companies improve efficiency, reduce costs, and increase customer satisfaction. By leveraging generative AI, workflow automation, and natural language processing, HiOperator creates personalized experiences that drive business growth. Their flexible contracts and rapid onboarding process make it easy for businesses to get started. Whether it's self-service auto-tagging, fully managed elite agents, or conversational support via SMS, HiOperator's solutions cater to diverse business needs.
team of 101 - 250 people
9 years of industry experience
contact for pricing
contact for pricing
This leading provider of call center services delivers exceptional customer experiences through cutting-edge technology and tailored solutions. With over 35 years of industry expertise, they enhance clients' CX tech stacks with cloud-based contact center software and AI solutions, offering flexibility, scalability, and efficiency. Their team of highly trained agents is equipped to provide top-notch service using the latest tools and technologies.
team of 101 - 250 people
30+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
A leading provider of customer experience solutions, ARC helps businesses deliver outstanding service with every interaction. Their integrated solution provides actionable insights to drive sales, develop a strong service culture, and stay ahead in customer satisfaction and retention. With their expert analysis and creative approach, ARC empowers companies to optimize their contact centers and provide exceptional experiences for their customers. By partnering with ARC, businesses can improve their overall operations and customer service levels.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
BOTTLENECK DISTANT ASSISTANTS specializes in providing Virtual Assistant Services, which enable businesses to focus on high-level activities while leveraging dedicated remote assistants. This allows entrepreneurs to scale their business, increase productivity, and achieve their full potential. By outsourcing tasks such as inbox management, calendar organization, phone call handling, project coordination, process documentation, and more, businesses can free up time for strategic planning and growth. With Bottleneck Distant Assistants, clients can unlock a world where passion and vitality reign supreme, and say goodbye to energy vampires that drain their energy.
team of 2 - 10 people
9 years of industry experience
contact for pricing
min project budget $5k
Specializing in providing innovative business process outsourcing solutions to clients across various industries. The company offers a range of services, including big data and BI, customer service outsourcing, call center services, content writing, and sales outsourcing. These services are designed to improve process efficiencies, bring cost savings, and enhance business performance. With expertise in quality assurance and contact center management, the company helps clients boost customer satisfaction and loyalty by setting up and managing inbound and outbound call centers. Additionally, the company supports organizations in boosting the efficiency of their back-office operations, managing channels like email, chat, and other support processes, and handling e-commerce catalog management, product discovery, seller & buyer management, and more. By leveraging cutting-edge innovations such as speech analytics, social media monitoring, interaction analytics, and data-driven insights, clients can achieve significant improvements in customer experience, agent performance, operational efficiency, and productivity. The company's outsourcing services are well-recognized and appreciated by industry-leading platforms and organizations, and its team has developed unique attributes that enable it to stand out from the competition.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $1k
XACT offers customer contact solutions to enhance the communications profile of organizations worldwide. Their services include phone, chat, email, and internet support to ensure timely and professional service to customers. XACT provides extensive training, branded implementation, and ongoing support tools to deliver a seamless customer experience. With business process outsourcing improvement, they help clients improve their customer support outlook together. This results in improved client satisfaction and increased opportunities for growth.
team of 101 - 250 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Precision Opinion is a trusted market research firm that provides customized solutions to clients across various industries. The company's services include business services, customer service outsourcing, market research, and call center services. These services help clients make informed decisions about their businesses. By leveraging its expertise in market research, Precision Opinion enables clients to gain valuable insights into consumer behavior and preferences. This information can be used to develop effective marketing strategies, improve customer engagement, and drive business growth. The company's ability to provide data-driven solutions has earned it a reputation as one of the largest market research firms in the industry.
team of 101 - 250 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Frenik Marketing Group delivers data-driven digital marketing solutions to businesses of all sizes. With a focus on SEO, brand design, lead generation, and sales strategy, they help companies grow their online presence and reach new customers. Their approach is grounded in technology and lacks the fluff often found in other agencies. By leveraging design and technology, Frenik Marketing Group creates effective solutions that drive real results.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Answering365 provides expert call center services, including customer service outsourcing, business services, and sales outsourcing. By partnering with Answering365, businesses can free up more time to focus on growth and development, while enjoying improved customer satisfaction and increased bottom line. With 24/7/365 coverage, clients can take advantage of a professional answering service that is dedicated to handling their calls quickly and correctly. This allows for better appointment scheduling, faster dispatch, and improved overall business performance.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyExpert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project in United States from 732 available options
Before contacting Customer Service Outsourcing agencies in United States, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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