Leading agencies include Signius Communications, Client Services Inc., Michelle Silverthorn | Diversity Speaker, Humach and Berkshire Receptionists. A total of 732 Customer Service Outsourcing providers in United States are ready to help. They serve clients such as Healthcare, Retail, Finance, Medical, Technology, Business Services, Various industries, B2B, Other and Dental. Local internet speeds average 279.93 Mbps, supporting fast development and collaboration. Average local salaries are around $80,116, reflecting market rates.
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Found 732 matching agencies
DCA Virtual Business Support provides virtual administrative and creative support to growing businesses. By outsourcing tasks such as customer service, process documentation, and research, business owners can save time and money. The company also offers social media management, content creation, platform management, posting, and more. These services help businesses reach a larger audience and thrive. Additionally, DCA Virtual Business Support assists with event registration, donor tracking, graphic design, logo design, web design (UI/UX), and content marketing. By investing in these services, business owners can focus on their core tasks and grow their companies.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Zee Medical Billing provides comprehensive medical billing support to healthcare practices, helping them maximize revenue and achieve financial viability. Their expertise in revenue cycle management enables medical facilities to increase credentialed payers, patients, and market share. Effective scheduling process is also crucial for maximizing patient care time and increasing patient satisfaction. Zee Medical Billing's mental health billing services, urgent care billing services, dermatology billing services, and cardiology billing services cater to the specific needs of healthcare organizations. By streamlining revenue management, they help medical facilities achieve financial sustainability. With a proven track record, Zee Medical Billing is the go-to partner for healthcare practices seeking reliable medical billing solutions.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
STAFFVIRTUAL is a leading provider of offshore staffing solutions, helping businesses achieve their goals with over a decade of experience. The company specializes in creating exceptional teams to boost business efficiency and profitability through comprehensive BPO and PEO services. These include full-service BPO and PEO solutions for customer support, back-office operations, and IT processes, ensuring streamlined operations and minimized costs. As an Employer of Record, STAFFVIRTUAL handles payroll, benefits administration, and legal compliance, providing a hassle-free one-stop-shop solution for business needs. By partnering with STAFFIRTUAL, companies can optimize profitability and scalability by leveraging their extensive range of services.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
This company specializes in diversity, equity, and inclusion services to help organizations create a more inclusive and equitable work environment. Their services include customized keynote speeches, interactive workshops, and tailored programs to promote authentic diversity and workplace equity. By working with Michelle Silverthorn, clients can expect to gain practical takeaways and improved performance, deeper team engagement, and inclusive decision-making. The company's expertise is focused on helping organizations build diverse, inclusive, and equitable cultures that celebrate and engage the full breadth of personal identity and experience.
team of 1 person
7 years of industry experience
contact for pricing
contact for pricing
OfficePartners360 delivers high-performing outsourcing solutions to enable the world’s fastest-growing companies to scale pain-free. The company focuses on operational details, giving clients space and mindshare to focus on growth. With a commitment to nurturing a culture of employee and client success, OfficePartners360 has been recognized among some of the world’s most trusted Awards. By revolutionizing customer experience through the synergy of AI and agent expertise, the company boosts revenue and keeps clients steps ahead of the competition.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
contact for pricing
Berkshire Receptionists provides exceptional virtual receptionist services, ensuring businesses receive immediate attention and support. Their skilled team is available 24/7 to handle phone calls, messages, and appointments, providing a seamless experience for clients. By outsourcing their receptionist duties, businesses can save on recruitment, training, and employee turnover costs. Berkshire Receptionists' services also include call center management, customer service outsourcing, sales outsourcing, and lead intake. Their cutting-edge technology and industry-specific training enable them to provide personalized support, making a great first impression for clients. With 80+ years of experience serving various industries, Berkshire Receptionists is the trusted choice for businesses seeking reliable and efficient virtual receptionist services.
team of 2 - 10 people
90+ years of industry experience
contact for pricing
contact for pricing
Signius Communications offers a range of services to help businesses thrive. Their answering service solutions provide 24/7 coverage, ensuring that clients never miss a call. The company's customer service outsourcing and call center services allow businesses to save money without expanding their contact centers. Signius also provides HIPAA-compliant medical answering services for healthcare environments. With state-of-the-art technology solutions, the company helps maximize operational efficiencies and improves customer services. By concentrating on growing small businesses, Signius offers customizable answer services that can aid in answering urgent matters.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
min project budget $1k
Sound Telecom provides expert call center services to businesses, offering customized answering services, customer service outsourcing, and call center services. Their US-based agents handle every call professionally and accurately, providing a personalized service program that meets the needs of customers. The company's proprietary system allows for customization, making it easier for clients to find a solution that suits their business. With 24/7 coverage and a stable power grid, Sound Telecom is equipped to handle calls from busy times throughout the day, weekends, and holidays.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
Union Resolute specializes in generating highly qualified leads to help businesses succeed. By combining AI and human outreach, they provide powerful software, data, and outbound services to power sales organizations. This enables companies to focus on closing deals and growing revenue. Union's services include business services, customer service outsourcing, call center services, and sales outsourcing, which can be beneficial for clients looking to boost their sales pipeline. With a strong track record of delivering results, Union Resolute has partnered with leading companies like Dell, Mercer, and Verndale to develop digital content solutions and generate targeted qualified leads.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Humach provides exceptional customer experiences through live agents, digital agents and technology enablement. The company offers a range of services including AI Development, IT Services & Consulting, Business Services, Customer Service Outsourcing, Call Center Services to help clients revolutionize their customer experience. With these services, Humach aims to provide speed and agility in instant customer service while also offering a human touch when needed. By leveraging technology enablement, Humach enables businesses to streamline their operations, enhance customer satisfaction, and gain a competitive edge. Whether it's virtual or brick-and-mortar options with domestic, nearshore, or offshore locations, Humach provides tailored solutions to meet the unique needs of each client. By embracing AI and automation, Humach helps businesses achieve a return on investment in their customer experience initiatives.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
OnBrand24 provides expert call center outsourcing services to businesses globally. With over 30 years of experience, the company offers a range of solutions including inbound and outbound call center operations, customer service outsourcing, sales outsourcing, and more. By leveraging advanced technology platforms and operational excellence, OnBrand24 equips companies with call center agents, comprehensive training, cutting-edge facilities, and unparalleled operational proficiency to craft exceptional customer experiences across all communication channels. This enables businesses to streamline performance management, reduce costs, and drive revenue growth.
team of 101 - 250 people
40+ years of industry experience
contact for pricing
min project budget $5k
OutPLEX delivers high-quality customer engagements and reduces labor costs through its innovative contact center solutions. By leveraging AI, digital messaging, and human engagement experts, OutPLEX helps global brands optimize their voice and digital customer experience. The company's services include software development, business services, customer service outsourcing, call center services, sales outsourcing, and more. OutPLEX's clients can benefit from improved customer relationships, increased efficiency, and lower operating costs.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Velan Info Services offers a wide range of services to help businesses transform into digital platforms. Their cloud computing services enable companies to reap the benefits of scalability, flexibility, and cost-effectiveness. The company's maintenance & support services ensure that clients' IT infrastructure is always up-to-date and running smoothly. Additionally, Velan provides business services, customer service outsourcing, call center services, and sales outsourcing solutions to help businesses streamline their operations and improve efficiency. By leveraging innovative technologies such as RPA, AI, and Robotic Process Automation, Velan helps businesses automate tasks, increase accuracy, and reduce costs. With a strong focus on quality assurance and continuous learning, Velan delivers high-quality results that meet the needs of its clients.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Collective Solution empowers businesses to scale and grow through tailored customer service and revenue generation solutions. Their comprehensive services cater to a wide range of industries, including start-ups and multinational corporations. By providing customized solutions, they help clients increase sales and revenue while improving customer engagement. With a focus on data analytics and advanced technology, Collective Solution delivers exceptional results that exceed expectations. Their team of experts manages back office administrative and support functions, allowing businesses to focus on core activities. Services include call center outsourcing, customer service outsourcing, and call center services, enabling clients to connect with customers via phone, email, or chat.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Client Services Inc. offers a range of services to help businesses thrive. Their accounts receivable management solutions can improve cash flow, reduce bad debt, and increase efficiency. By leveraging state-of-the-art technology and processes, Client Services Inc. can effectively manage business outsourcing requirements. The company's customer relationship management expertise enables them to create a consumer-friendly experience. This includes managing benefit verifications, insurance authorizations, and medical billing for healthcare organizations. With a focus on quality and performance, Client Services Inc. has established itself as a trusted partner for businesses. Their services include creating a personalized experience for customers, handling collection and recovery solutions, and offering business process outsourcing. By partnering with Client Services Inc., businesses can improve customer satisfaction, reduce costs, and increase revenue.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
IntelliSource provides a range of services to support business growth, including IT staff augmentation, business services, customer service outsourcing, and call center services. These services enable clients to tap into expertise, reduce costs, and improve operational efficiency. By leveraging IntelliSource's experience and unique approach, businesses can navigate complex challenges and achieve their goals. With a global footprint and diverse industry expertise, IntelliSource provides customized solutions that align with client needs. The company's commitment to partnership, collaboration, and results-driven delivery sets it apart from other service providers.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
ProtopVA offers a range of services designed to help businesses grow and succeed. Their virtual assistants can handle tasks such as email management, data entry, sales, and customer service. By outsourcing these tasks, businesses can focus on their core activities and increase revenue without increasing costs. ProtopVA's virtual assistants are skilled professionals who work remotely and can be hired on a part-time or full-time basis. They provide excellent customer service and build strong relationships with clients. With ProtopVA, businesses can tap into the growing market of Spanish-speaking customers and stay ahead of the competition. The company's virtual assistants are highly qualified, holding bachelor's degrees and proficient in both English and their native language. By working with ProtopVA, businesses can save time and money while increasing productivity and efficiency.
team of 2 - 10 people
3 years of industry experience
contact for pricing
contact for pricing
RDI Corporation provides a range of services to help businesses thrive. Their web and software development services enable companies to create innovative solutions that meet their unique needs. The company's IT services and consulting expertise helps organizations improve their technology infrastructure and maximize efficiency. Additionally, RDI's business services, customer service outsourcing, market research, call center services, and sales outsourcing capabilities support businesses in various stages of growth. By partnering with RDI Corporation, clients can enhance their customer experience, increase conversion rates, and gain a competitive edge in the marketplace.
team of 501 - 1000 people
40+ years of industry experience
contact for pricing
contact for pricing
ShipRight provides expert order fulfillment, returns processing, and logistics services to businesses. Their well-trained US-based agents engage with customers directly to provide support and drive sales. With great savings, ShipRight delivers and provides services for businesses across various industries. They offer final mile delivery, bulky item delivery services, and more. By partnering with ShipRight, businesses can benefit from increased efficiency, improved customer satisfaction, and enhanced revenue growth.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Incept brings the human element back to customer experience, promoting and protecting brand reputation while accelerating growth. By delivering person-to-person conversations across multiple channels, Incept strengthens relationships at every touch point. This approach is scientifically driven for B2B CX, allowing businesses to grow through lead generation and appointment setting. Incept combines live chat, email, direct mail, social media, and more in an integrated marketing strategy to achieve business goals. The company's commitment to superior customer service has led to a 94% satisfactory partner rating.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
cpITelecom empowers businesses across the United States with carrier-neutral products and services designed to grow their operations. By partnering with 30+ carriers and technology providers, cpITelecom offers a personalized solution for each customer's unique needs. This approach ensures that network design, UC planning, and hosted voice solutions meet the requirements of businesses. With its 24x7 NOC support, cpITelecom prevents downtime and minimizes business disruption. The company provides a custom solution using high-quality carriers and cutting-edge IT telecom technology. This enables businesses to focus on their core activities while relying on cpITelecom for expert management of infrastructure and network.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
TechSpeed provides innovative data processing solutions, personalized customer service, and globally competitive pricing to clients in the US and abroad. The company offers a range of services, including web & software development, AI development, business services, and customer service outsourcing. By outsourcing non-core activities, clients can focus on growing their business. TechSpeed's expertise includes data extraction, digitization, and refreshing outdated data to provide current and accurate information. The company also offers optimized AI/machine learning programs with quality data and turnkey procedures for the full range of field services processes in the mortgage industry. With 99.95% -100% data input accuracy and a guaranteed 100% on-time delivery, TechSpeed is a trusted partner for leading law firms and corporate legal departments. The company's solutions help clients deliver more for less, increase the value they offer their own clients, and achieve predictable costs and outcomes.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
MedPOINT Management provides innovative and adaptive technology and service programs to help providers and patients in the healthcare industry. Their services include Business Services, Customer Service Outsourcing, and Call Center Services, which can benefit clients by improving operational efficiency, enhancing patient care, and increasing revenue. By leveraging their expertise, clients can stay on the leading edge of value-based healthcare and achieve better outcomes.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
min project budget $1k
Srisys Inc delivers exceptional solutions for businesses seeking to enhance their operations. By leveraging their extensive expertise in IT services and customer service outsourcing, they enable clients to achieve greater reach and efficiency. Their offerings include business services and customer service outsourcing, allowing companies to focus on growth and innovation. With over two decades of experience, Srisys Inc has established itself as a trusted partner for businesses looking to improve their bottom line. By outsourcing IT services, companies can tap into the latest technologies and stay ahead of the curve. Furthermore, Srisys Inc's customer service expertise ensures that clients receive top-notch support, enabling them to build strong relationships with their customers.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
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Before contacting Customer Service Outsourcing agencies in United States, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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