Discover 3 companies in Mandaue, Philippines that specialize in Call Center Services services!

Leading agencies include MySource Solutions, Contact Center Solution PH Seat Lease and Booth & Partners. A total of 3 Call Center Services providers in Mandaue, Philippines are ready to help. They serve clients such as B2B, Finance, E-commerce, Global Businesses and Various industries. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Population of Mandaue, Philippines is 364,116. Average local salaries are around $3,000, reflecting market rates.

Average starting budget
$2,333
while min. project budget is $500
based on 3 profiles
Average hourly rate
$25
and starting from $10 / hr
based on 3 profiles
Also specialize in
Business Services (3)Call Center Services (3)Admin Services (1)Digital Marketing (1)Web & Software Development (1)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
Request a quote for your project

And chose the best one! It‘s free and takes only few minutes

Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 3 matching agencies

B
Makati, Philippines

Specializing in Business Services, Customer Service Outsourcing, and Call Center Services, Booth & Partners empowers businesses to scale efficiently. By leveraging the expertise of remote professionals from the Philippines and Colombia, clients can focus on growth, innovation, and success. With tailored outsourcing solutions, Booth & Partners enables companies to build high-performing teams that drive results. From all over the world, businesses partner with Booth & Partners to overcome challenges and achieve their goals.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

M
Kansas City, United States

MySource Solutions is a leading professional business process outsourcing provider that helps small and medium-sized businesses scale their operations by providing crucial back-office and support services. With a team-based approach, they help reduce costs and optimize operational efficiencies. Their modern offices in Cebu have over 400 associates who use the latest technology to deliver best-in-class service. By outsourcing business processes, clients can effectively scale their business, reduce operational costs, and focus on core competencies. MySource Solutions provides a variety of services, including accounting, graphic design, web development, recruitment, payroll, and HR administration. They also help eCommerce businesses with order processing, refunds, product upload, and more. The company's collaborative approach ensures happy customers, which leads to returning customers. By partnering with MySource Solutions, clients can increase business speed, agility, and competitiveness.

team of 2 - 10 people

8 years of industry experience

contact for pricing

min project budget $1k

Contact Center Solution PH Seat Lease offers a comprehensive range of services to support businesses in achieving their goals. With thousands of seats available in busy areas, clients can scale their operations with ease. The company's services include call center services, job postings, recruitment, staff management, time tracking, and more. These solutions enable businesses to focus on their core activities while leveraging the expertise of Contact Center Solution PH Seat Lease. By partnering with this company, businesses can enhance their competitiveness, improve customer satisfaction, and drive revenue growth.

team of 26 - 50 people

2 years of industry experience

rate $25 - $50 / hr

min project budget $5k

Not sure where to start? We’ll help you decide.

Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.

Post your project — free & easy

Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

Popular locations for Call Center Services agencies

Explore top locations where agencies offer Call Center Services

Explore all services

HeroAgencies helps you connect with the best experts in each domain.