Leading 20 companies in Ahmedabad, India for Call Center Services services!

Leading agencies include IBT, 327.ONE, Key Carrier Management Service(Key-CMS), eMentalist Outsourcing Services Pvt. Ltd. and Motif. A total of 20 Call Center Services providers in Ahmedabad, India are ready to help. They serve clients such as Healthcare, Finance, Retail, E-commerce, Real Estate, BPOs, MSMEs, Banks, Travel and Startups. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Ahmedabad, India is 6,352,254. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$8,625
while min. project budget is $500
based on 20 profiles
Average hourly rate
$24
and starting from $10 / hr
based on 20 profiles
Popular skills
WordPressRORPHPVoIPJava.NETVueJsNodeJsJoomlaHtml 5
Key technical proficiencies
based on found companies
Also specialize in
Business Services (20)Call Center Services (20)Web & Software Development (11)Mobile App Development (8)IT Staff Augmentation (7)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 20 matching agencies

Ecosmob Technologies Pvt. Ltd. offers a range of services to empower businesses, including web and software development, mobile app development, IT services & consulting, AI development, and more. Their solutions enable efficient communication, scalability, and smooth business operations. With expertise in cloud computing, automation, networking, virtualization, monitoring server health, and data security, Ecosmob helps businesses stay ahead of the competition. By leveraging open-source telephony development, they craft innovative VoIP solutions tailored to meet specific needs. Their quality assurance services ensure robustness against vulnerabilities, while web design and development services create interactive websites for enhanced brand presence. For mobile apps, they offer customized solutions with end-to-end development. Ecosmob's AI/ML solutions enable data-driven decision-making, enhancing customer experience and business growth.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

G
Noida, India

Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

I
Dubai, United Arab Emirates

IBT is an IT solutions company in Dubai, UAE. Our primary focus is to deliver top-tier products and services adhering to global standards for our clients in the UAE. Businesses worldwide rely on our expertise to provide essential services and education. Our team comprises experienced technicians well-versed in the latest technological innovations and frameworks. We offer a range of services including IT consulting, software development, and data analytics. Our goal is to help businesses succeed by providing tailored solutions that meet their unique needs. With years of experience, we have established ourselves as a trusted partner for businesses across various industries. We are committed to delivering exceptional customer service and ensuring that our clients receive the best possible outcome from our services. Our team is dedicated to staying up-to-date with the latest industry trends and technologies, allowing us to provide innovative solutions that meet the evolving needs of our clients. By partnering with us, you can expect a high level of expertise, professionalism, and customer satisfaction. We are passionate about what we do and strive to make a positive impact on businesses and individuals alike.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $50k

This forward-thinking software company crafts solutions that redefine the way businesses operate in the digital landscape. With expertise in web & software development, mobile app development, and e-commerce development, Vindaloo Softtech provides robust and scalable applications tailored to meet unique requirements at every stage. By leveraging their competence in VoIP software development, applications development, and staff augmentation services, businesses can elevate their connectivity, enhance collaboration, and streamline operations. The company's innovative approach sets them apart as a leading provider of software development solutions, transforming the outsourcing experience for clients worldwide.

team of 26 - 50 people

9 years of industry experience

rate $25 - $50 / hr

min project budget $5k

Elision Technologies Pvt. Ltd offers a comprehensive omnichannel contact center solution that bridges the gap between business and success. By providing a complete ticketing solution, they enable businesses to communicate informatively and promptly with their customers. Their customized solutions streamline processes for better customer engagement, while leveraging trust and authenticity. With integration options that offer better CX and productivity, Elision Technologies Pvt. Ltd is a trusted partner in digital transformation journeys. They have implemented 900+ omnichannel communication solutions for various industries such as healthcare, automotive, hospitality, finance, BPOs, collection, real estate, eCommerce, smart cities, government, and more. Their enterprise-grade telecommunication products support the growth of fast-growing businesses.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

G
Ahmedabad, India

Group Takey empowers businesses through innovative and customized IT solutions, harnessing the power of technology to enhance efficiency, drive productivity, and foster sustainable growth. With a focus on web development, mobile app development, software development, e-commerce development, testing services, AI development, virtual reality/Augmented Reality development, IoT development, robotic process automation, cybersecurity & pentesting, business services, customer service outsourcing, web design, app designing, graphic design, logo design, eCommerce marketing, digital marketing, search engine optimization, social media marketing, digital strategy development, email marketing, mobile & app marketing, call center services, affiliate marketing, sales outsourcing, SMS marketing, they deliver remarkable IT services. By staying at the forefront of emerging technologies, Group Takey aims to contribute to the digital advancement of businesses on a worldwide scale.

team of 2 - 10 people

4 years of industry experience

rate $25 - $50 / hr

min project budget $1k

Key Carrier Management Service (Key-CMS) is a leading outsourcing company that provides comprehensive services to businesses. Their web & software development, business services, customer service outsourcing, digital strategy development, call center services, and more aim to maximize efficiency and drive results. With a focus on scalability and flexibility, Key-CMS offers cost-effective solutions using cutting-edge technology. The company's proactive communication approach ensures transparency in partnership, while its data security measures ensure the confidentiality of sensitive information. By partnering with Key-CMS, businesses can unlock top talent, streamline operations, and achieve unparalleled success.

team of 26 - 50 people

6 years of industry experience

rate $25 - $50 / hr

min project budget $1k

I
Ahmedabad, India

Infomatic Solutions offers a range of services to support business growth and efficiency. The company provides web and software development, IT services and consulting, IT staff augmentation, business services, and call center services. By outsourcing these services, businesses can reduce costs, boost productivity, and gain a competitive edge in the market. With Infomatic Solutions, clients can focus on their core operations while leveraging the expertise of a trusted partner. The company's services are designed to meet the unique needs of each client, ensuring accurate results and high-quality delivery.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

B
Ahmedabad, India

Bigwiggin Solutions LLP offers a range of business services designed to help organizations achieve growth and success. Their customer service outsourcing services provide a high level of support, while their call center services enable companies to handle customer inquiries efficiently. The company's sales outsourcing services are also effective in driving revenue growth. Additionally, Bigwiggin Solutions LLP provides expertise in recruitment processes through its RPO services, streamlining business operations and freeing up resources. By partnering with the company, organizations can unlock incredible benefits, including flexible hours, empowering work standards, and minimal investment.

team of 2 - 10 people

3 years of industry experience

rate $25 - $50 / hr

min project budget $10k

P
New York, United States

PeopleTree Knowledge Services delivers expert IT services and technology consulting to small and medium enterprises. They help companies implement digital services, harness technology for business optimization, and provide forward-looking perspectives for growth. With their skilled team providing various services including web and software development, cloud consulting, IT staff augmentation, business services, and call center services, PeopleTree Knowledge Services enables businesses to better focus on strategy, accelerate growth, and compete in the competitive landscape. By improving operational efficiency and providing timely delivery of services, they ensure customer retention. PeopleTree Knowledge Services is a trusted partner for small and medium international organizations, offering software engineering and quality assurance solutions from custom software development to cloud-ready.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $5k

eMentalist Outsourcing Services Pvt. Ltd. helps businesses contain in-house overheads and focus on core competencies, resulting in increased revenue. They provide web & software development, mobile app development, e-commerce development, business services, admin services, graphic design, video production, digital marketing, social media marketing, and call center services. These services enable clients to increase flexibility, reduce costs, and improve their overall business performance.

team of 2 - 10 people

9 years of industry experience

contact for pricing

contact for pricing

M
San Mateo, United States

Motif, a leading digital trust and safety company, offers transformative customer experience solutions to iconic online brands. The company's fraud prevention and community moderation services help protect customers and brand reputations. With expertise in multi-channel customer support, IT support, online credit card fraud prevention, social media intelligence, research and analytics, Motif enables clients to deliver efficient customer journeys. By leveraging AI-enabled omnichannel cloud platforms and CX consulting solutions, Motif helps businesses drive growth and engagement. The company's performance-driven culture and leading reputation in the market make it an ideal partner for Fortune 500 and mid-market companies. Motif's services benefit clients by enhancing their online presence, preventing financial losses, and improving customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

ActionEdge provides comprehensive market research services to businesses worldwide. Their end-to-end data collection solutions cater to various industries, including real estate, healthcare, financial services, retail, and automobile. With a proven track record of executing thousands of projects annually, ActionEdge helps clients gain accurate business insights from their market research endeavors. The company's core services include CATI, CAWI, IDI, appointment setting, and phone2web via screen access, all handled by their dedicated team of experts. By leveraging these services, businesses can refine their marketing strategies, improve customer engagement, and drive revenue growth.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $25k

T
London, United Kingdom

TwoStaff helps entrepreneurs, executives, and startups unlock new levels of productivity by providing a team of fully-managed virtual assistants. With zero upfront cost and a 7-day money-back guarantee, businesses can save up to 60 hours a week on time-consuming tasks. By hiring the top 1% of talent, TwoStaff offers comprehensive training in communication, data privacy, and more. This enables clients to scale their operations with ease, focusing on high-growth areas. From general admin tasks to executive administration, bookkeeping, customer service, and business services, TwoStaff provides end-to-end solutions to support businesses in various industries. By leveraging the company's expert virtual assistants, companies can streamline processes, enhance productivity, and drive growth.

team of 2 - 10 people

3 years of industry experience

contact for pricing

min project budget $1k

A
Ahmedabad, India

Amourasp is a web design and digital marketing company that offers custom solutions tailored to business needs. With an eye for detail and customer satisfaction, Amourasp works closely with clients to grow their brand, engage new audiences, and explore new opportunities. The company provides services in web design, digital marketing, mobile app development, e-commerce development, testing services, IT services & consulting, cybersecurity & pentesting, IT staff augmentation, business services, web design (UI/UX), app designing (UI/UX), logo design, product design, digital marketing, social media marketing, digital strategy development, content marketing, email marketing, market research, direct marketing, and call center services. These services benefit clients by delivering personalized digital marketing plans, developing responsive websites, creating engaging social media campaigns, and providing dedicated customer relationship management.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

3
Ahmedabad, India

327.ONE is a leading provider of comprehensive services to businesses. Our team of experts offers web and software development, mobile app development, business services, search engine optimization, social media marketing, PR services, and call center services. By partnering with us, businesses can enhance their online presence, drive traffic, and increase sales. Our services cater to various industries, including but not limited to technology, finance, healthcare, and e-commerce.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

E
Ahmedabad, India

Effective Solution provides top-notch IT solutions for businesses. With its extensive range of services, including web and software development, mobile app development, and e-commerce development, the company helps organizations manage complex technology operations efficiently. The company's secure IT services ensure that clients' information remains protected from unauthorized access. Effective Solution also offers modern products, services, and infrastructure to keep up with the latest technological advancements. The company's team of expert IT technicians is available to provide timely support to its clients. With thousands of projects completed and affordable price plans starting at $5/month, Effective Solution is an ideal choice for businesses looking for reliable IT solutions.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

BrainyBeam Technologies Pvt Ltd offers a wide range of services to transform businesses. The company's skilled team provides high-quality web and software development, mobile app development, e-commerce solutions, testing services, IoT development, business services, web design, and call center services. By leveraging its expertise in these areas, businesses can improve their online presence, increase productivity, and enhance customer engagement. With a focus on quality, security, and timely delivery, BrainyBeam Technologies Pvt Ltd helps clients achieve their goals and succeed in today's competitive market.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

min project budget $5k

SRS Green Technologies Pvt Ltd. is a private limited company established in 2015, operating in the west India business community of Ahmedabad. The company utilizes technology to facilitate financial product distribution and creates opportunities in trade solutions and business consultancy. It provides project finance, working capital solutions, supplier chain finance, and agriculture finance. By offering secured financial solutions, SRS Green Technologies Pvt Ltd. caters to MSMEs with project loans, working capital finance, invoice finance, and bill discounting. The company's focus on technology enables it to provide competitive rates on financial products, making it an attractive option for investment-grade top companies in India.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $5k

Greenbucks Info solution pvt ltd is a leading provider of Business Services, Call Center Services, and Sales Outsourcing solutions. By outsourcing these services, businesses can enhance their performance and efficiency through effective operations. This strategic move offers significant benefits, including improved productivity, cost savings, and enhanced customer satisfaction. With years of industry experience, Greenbucks Info solution pvt ltd's experts possess the knowledge to deliver exceptional results. The company's focus on consumer structure and data security ensures reliable and secure call management for businesses. By collaborating with a BPO company like Greenbucks Info solution pvt ltd, businesses can enjoy a great customer journey and improved customer satisfaction.

team of 26 - 50 people

7 years of industry experience

contact for pricing

min project budget $25k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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