Discover 17 companies in Chennai, India that specialize in Call Center Services services!

Leading agencies include Vserve Ebusiness Solutions, First Choice Finance Consultants, VirtusaPolaris, A Hundred Dollar Website Design Services and Leadle Consulting. A total of 17 Call Center Services providers in Chennai, India are ready to help. They serve clients such as Healthcare, Retail, Manufacturing, AI, ERP, Banks, Travel, Energy, Finance and Robotics. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Chennai, India is 4,681,087. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$4,500
while min. project budget is $500
based on 17 profiles
Average hourly rate
$17
and starting from $10 / hr
based on 17 profiles
Popular skills
AILLMsBOTSReactVue.jsPythonNode.jsAngularSAP FICOERP Systems
Key technical proficiencies
based on found companies
Also specialize in
Business Services (17)Call Center Services (17)Customer Service Outsourcing (7)Sales Outsourcing (5)Digital Marketing (4)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 17 matching agencies

V
Chennai, India

VirtusaPolaris is a leading provider of engineering services that transform businesses. With a strong focus on Big Data & BI, AI Development, IoT Development, IT Services & Consulting, and more, VirtusaPolaris helps clients harness the power of technology to drive growth and innovation. By combining human intelligence with generative AI, VirtusaPolaris enables clients to accelerate adoption, enhance automation efforts, and unlock new possibilities for digital assurance. The company's experts work closely with clients to create seamless experiences, uncover hidden challenges, and optimize operations to meet industry benchmarks. With a proven track record of success in healthcare, ERP, travel, manufacturing, and information services, VirtusaPolaris is the strategic partner clients need to drive business forward.

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

min project budget $1k

G
Noida, India

Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

V
New York, United States

Vserve Ebusiness Solutions offers a wide range of e-commerce services that cater to the unique needs of online retailers. With their expert team, businesses can create and manage their own online stores, leveraging the power of digital marketing to reach a wider audience. From product catalog management to customer support outsourcing, Vserve provides tailored solutions to help clients succeed in the competitive world of e-commerce. By utilizing their services, businesses can streamline operations, automate data processes, and provide seamless customer experiences across channels. This enables them to focus on growing their business, while relying on a reliable partner for all their e-commerce needs.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

L
Chennai, India

Leadle Consulting is a leading provider of Go-To-Market (GTM) and lead generation services. The company helps businesses discover their ideal customer, develop a strong value proposition, and execute effective sales strategies. Leadle's team of experts offers services in business services, email marketing, market research, call center services, and sales outsourcing. These services enable businesses to generate predictable leads month on month, drive sales success, and achieve revenue growth. With its focus on best practices and industry insights, Leadle helps clients develop top-notch sales teams and enhance the skills of their Sales Development Representatives (SDRs). The company's GTM program is designed to align teams, processes, data, and technology, creating a unified force for revenue generation.

team of 2 - 10 people

9 years of industry experience

contact for pricing

min project budget $1k

Infosearch BPO Services Pvt. Ltd. is a leading global outsourcing company providing high-quality business process outsourcing services to various industries. With over 16 years of experience in the industry, they offer customized solutions tailored to clients' individual requirements. Their services include AI Development, Business Services, Call Center Services, and Data Services. The company's expertise spans across various sectors such as Retail, Autonomous Vehicle, AI, Robotics, Image Recognition, Health Care, Agrotech, Insurance, Financial Institutions, and Analytics. Infosearch BPO Services Pvt. Ltd.'s team of professionals provides exceptional support to clients' customers through secure VPN connectivity, ensuring data security. The company's commitment to quality and efficiency has earned them a reputation as one of the best outsourcing companies in India.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

P
New York, United States

Pride BPO provides a range of business services and call center services to help companies transform their operations. By leveraging its global network, Pride BPO offers top-notch on-, off-, and near-shore business process outsourcing services from multiple locations around the world. The company's rigorous processes have received ISO 9001:2015, SOC 2 Type 2, and ISO 27001 certification, enabling it to handle a wide range of services such as back-office services, revenue cycle management, and staffing for direct hire and contingent labor. With Pride BPO, businesses can enjoy scale, reliability, and sophistication without sacrificing flexibility or personal touch.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

4
Chennai, India

A leading medical billing company, providing expert services to help healthcare organizations streamline their revenue cycle operations. By leveraging cutting-edge technologies like AI and BOTS, they enhance efficiency, reduce costs, and improve patient care. With a strong focus on delivering exceptional results, 4D Global offers customized solutions for businesses looking to grow and scale. Their comprehensive suite of services includes medical billing management, credentialing, sales outsourcing, and call center services, ensuring that clients can concentrate on core business operations. By partnering with 4D Global, healthcare providers can enhance their financial health, increase profitability, and improve patient outcomes.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

S

Siplink Communications offers a range of business services to support enterprise communications, including cloud telephony and call center solutions. With its all-in-one enterprise cloud telephony system, the company enables businesses to upgrade their communication infrastructure. The solution features flexible pricing structures and supports integration with smartphones and other smart devices. Siplink's VoIP service providers in Chennai cater to prestigious businesses, offering a wide variety of services to accommodate different industry demands. By providing a secure network and 24/7 devoted attention, the company aims to improve operational costs and workforce productivity for its clients.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

B
Woodbridge Township, United States

Botomation provides cutting-edge services to empower businesses. Their expertise spans Big Data & BI, AI Development, Business Services, Customer Service Outsourcing, and Call Center Services. By leveraging these solutions, clients can gain a competitive edge and drive growth. Botomation's team of experts helps organizations make informed decisions, improve operational efficiency, and enhance customer experiences.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

First Choice Finance Consultants provides expert finance and accounting outsourcing services to businesses across various industries. Their comprehensive financial services include bookkeeping, accounting, tax preparation, payroll management, and more. By partnering with First Choice, clients can benefit from increased efficiency, cost savings, and improved financial visibility. The company's team of professionals offers 360-degree solutions for SAP FICO implementations, financial analysis, and business process optimization. With a focus on delivering exceptional customer service, First Choice Finance Consultants helps businesses achieve their goals and drive growth.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

W
Watkinsville, United States

As a premier multinational resource for the healthcare industry, WorldSource provides expert medical services remotely to clients. This enables businesses to focus on their core operations while leveraging specialized skills and expertise. The company's revenue cycle management services help streamline financial processes, improve cash flow, and enhance overall patient care. By working with WorldSource, clients can benefit from enhanced operational efficiency, improved accuracy, and reduced costs. With a strong team of dedicated professionals, WorldSource delivers high-quality medical solutions that meet the evolving needs of healthcare organizations.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

A
Chennai, India

Aura BPO Services provides a range of business process outsourcing services, including software development, call center services, and business services. These services enable companies to streamline their operations, improve efficiency, and reduce costs. By leveraging technology as a backbone, Aura delivers faster, better, and cost-effective solutions that drive business growth. With expertise in healthcare RCM services and non-healthcare services, Aura helps clients attain an edge in today's highly competitive environment. The company's operational excellence, reliability, and customizability make it an ideal partner for businesses seeking to enhance their operations.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

Medicus Billing Services helps businesses increase their revenue through professional governance and effective process management. By leveraging its hybrid global business outsourcing model, Medicus enables clients to overcome complex reimbursement challenges and reap substantial long-term improvements in operating efficiency, business process effectiveness, and strategic performance. The company's end-to-end solutions refine processes in a continuous quality improvement sequence, utilizing technology to transform workflow efficiency and open up new potential for outsourcing relationships to go beyond simple cost-cutting. Medicus provides exceptional customer services, including professional governance, call center services, and denial management. These services benefit clients by enhancing compatibility and alignment with system standards, converting insurance denials into dollars, and optimizing financial strength through checks and balances.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

B
Chennai, India

BOSS HealthCare provides expert services to support business growth. Their medical billing and call center services help clients focus on core activities. With a passion for efficiency, BOSS takes medical billing to the next level. By outsourcing to BOSS, businesses can expand their reach and establish profitable services. BOSS is an excellent partner for businesses seeking a clear and planned approach to medical billing and coding.

team of 26 - 50 people

unknown

contact for pricing

min project budget $1k

As a leading provider of web and software development services, WINS Software Systems Pvt Ltd empowers clients to achieve their digital transformation goals. Their comprehensive portfolio includes e-commerce development, mobile app development, and testing services, ensuring seamless user experiences. By leveraging cutting-edge technologies like UI/UX design, digital marketing, and SEO, WINS Software Systems Pvt Ltd helps businesses stay ahead of the competition. With expertise in web design, app designing, and business services, they deliver tailored solutions that meet unique client needs. Whether it's content marketing or mobile & app marketing, their services cater to a wide range of industries, including healthcare, finance, and retail. By partnering with WINS Software Systems Pvt Ltd, businesses can expect exceptional results, improved efficiency, and increased revenue growth.

team of 2 - 10 people

unknown

contact for pricing

min project budget $50k

A
Wichita, United States

Alltres provides high-quality, cost-effective Business Process Outsourcing (BPO) services that feel like they were executed in-house. This enables companies to benefit from accurate, compliant BPO services for less. As a leading provider of BPO services, Alltres serves various industries such as healthcare practices, urgent care facilities, and medical billing companies, trucking companies. The company administers highly accurate medical coding services, ensuring correct reimbursements and reduced claim denials and compliance issues. Additionally, Alltres specializes in denial management for these industries, resulting in increased revenue from paid claims and reduced denials long-term. The company delivers Accounts Receivable (AR) calling services to ensure collection on unpaid accounts for businesses ranging from healthcare companies to trucking companies. Furthermore, Alltres administers charge entry and payment posting services for these industries. By partnering with Alltres, companies can leverage the expertise of highly trained professionals who provide a seamless extension of their business processes.

team of 26 - 50 people

9 years of industry experience

contact for pricing

contact for pricing

A Hundred Dollar Website Design Services provides a range of web-related services and solutions to SMEs, corporations, individuals, and businesses in the United States. Their services include domain name registration, web hosting, email solutions, website designing, web development, internet marketing, search engine optimization, social media marketing, and website maintenance. By partnering with A Hundred Dollar Website Design Services, businesses can create a unique online presence and promote their products and services to a wider audience. This can lead to increased visibility, improved brand recognition, and ultimately, enhanced sales. With expertise in digital marketing, web development, and internet solutions, A Hundred Dollar Website Design Services helps businesses succeed in the competitive USA market.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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