Leading agencies include Computer Lab Pvt Ltd, Qeflox and Byteharbor. A total of 3 Call Center Services providers in Bhubaneshwar, India are ready to help. They serve clients such as MNCs, Startup, Government, Semi-Government, ECommerce businesses and Private Organizations. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Bhubaneshwar, India is 100,000. Average local salaries are around $2,000, reflecting market rates.
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Found 3 matching agencies
Computer Lab Pvt Ltd is a leading IT company in Bhubaneswar, Odisha. They offer one-stop IT solutions and services to facilitate digitization beyond imagination. With innovative IT Solutions and a legacy of 30 years of service excellence, they are the most preferred IT company in Bhubaneswar. Their core services include IT Services & Consulting, IT Staff Augmentation, Business Services, Call Center Services, Sales Outsourcing. They have expertise in data digitization, e-governance & IT-Enabled Services. Computer Lab Pvt Ltd has gained its fame as best IT company in Bhubaneswar, Odisha by receiving numerous awards from MSME, Economic Growth Society, Silicon India, Govt home ministry and many more. Their state-of-the-art Corporate office is equipped with the latest ICT infrastructure to act as the face of the Organisation.
team of 101 - 250 people
9 years of industry experience
rate $200 - $300 / hr
min project budget $5k
Qeflox provides a comprehensive range of services to support businesses in achieving their eCommerce goals. With expertise in IT Services & Consulting, Business Services, Customer Service Outsourcing, Digital Strategy development, Email Marketing, Conversion Optimization, and Call Center Services, Qeflox helps clients improve their online presence, increase sales, and enhance customer satisfaction. By leveraging cutting-edge technologies like listing templates, bulk listing tools, and marketplace experts, Qeflox enables businesses to create a robust and attractive eCommerce platform that showcases their products effectively. This results in better visibility, more customers, and higher profit margins. With timely resolution of cases, efficient query management, refund, and returns, Qeflox improves account health and boosts business success.
team of 2 - 10 people
7 years of industry experience
contact for pricing
min project budget $1k
Byteharbor utilizes web and software development to empower startups. By leveraging e-commerce development, business services, graphic design, and digital marketing, Byteharbor helps businesses succeed through technology solutions. With expertise in SEO, SMM, and call center services, Byteharbor delivers high-quality IT services for thriving companies.
team of 2 - 10 people
3 years of industry experience
rate $25 - $50 / hr
min project budget $1k
We found 3 Call Center Services agencies in Bhubaneshwar. Here's how to make the best choice for your project.
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Bhubaneshwar from 3 available options
Before contacting Call Center Services agencies in Bhubaneshwar, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
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