Leading agencies include CogentHub Pvt. Ltd., Bello Vista Tech, Maxicus, Microtalk and CodeIntellect AI Solution. A total of 14 Call Center Services providers in Kolkata, India are ready to help. They serve clients such as Finance, Technology, Healthcare, E-commerce, Retail, Events, Banking, Startups, Services and Business. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Kolkata, India is 4,486,679. Average local salaries are around $2,000, reflecting market rates.
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Found 14 matching agencies
Maxicus is a premier business process outsourcing company that leverages the power of people and technology to deliver exceptional customer experiences. With over 20 years of experience, Maxicus serves Fortune 50 brands and top unicorns, providing services such as customer service outsourcing, call center services, sales outsourcing, and digital transformation. By combining innovative technologies like data labeling and annotation services with human expertise, Maxicus helps clients maximize their revenue growth, boost customer satisfaction, and enhance the performance of digital solutions. The company's agile approach empowers businesses to scale their operations efficiently. From delightful customer support to lead generation initiatives, Maxicus provides a comprehensive suite of services that cater to diverse business needs.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
NetTrackers offers a range of expert digital marketing solutions, including SEO, social media management, and content creation. Their services help businesses increase their online presence, drive more traffic to their website, and ultimately boost sales. With years of experience in the industry, NetTrackers has developed a deep understanding of what works best for businesses like yours. From keyword optimization to email marketing, they provide tailored solutions that meet the unique needs of each client. By partnering with NetTrackers, businesses can stay ahead of the competition and achieve their online goals.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Fast Click Consultants provides expert solutions to businesses, enabling them to succeed in their respective industries. The company offers a range of services, including business services, event marketing, call center services, and sales outsourcing, which can help businesses increase efficiency, reduce costs, and improve customer engagement. By leveraging the expertise of Fast Click Consultants, businesses can gain a competitive edge, drive growth, and achieve their goals.
team of 26 - 50 people
3 years of industry experience
rate $100 - $150 / hr
min project budget $1k
Microtalk offers cost-efficient, tailor-made and reliable cloud communication services suitable for every business need and size. Their Cloud Phone System is simple and easy to implement, great for office and remote workers. It improves customer experience with scalable calling solutions designed for call centers. With speeds up to 10Gb, Microtalk's Fibre internet connects directly to their network. Trusted by over 10,000+ customers across 15 countries, they provide the latest cloud telephony technology. Microtalk's customer lead solutions are developed by their in-house R&D team. Getting started is easy, with no CAPEX required and a low per user cost.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Task Virtual provides expert virtual assistance to businesses, enabling them to focus on core growth initiatives. The company offers a range of services, including web and software development, e-commerce development, business services, customer service outsourcing, web design, graphic design, digital marketing, search engine optimization, social media marketing, email marketing, market research, direct marketing, call center services, and content writing. With its professional expertise and dedication to quality, Task Virtual helps businesses streamline their operations, increase efficiency, and drive growth.
team of 26 - 50 people
9 years of industry experience
contact for pricing
contact for pricing
VA Talks provides innovative communication solutions to businesses, enhancing collaboration and productivity. With advanced tools and technology, they help companies streamline their operations and achieve better results. Their services are designed to cater to various industries, including healthcare, finance, and education. By leveraging VA Talks' expertise, organizations can improve their customer experience, increase efficiency, and drive growth.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Logica Infotech Services Pvt. Ltd. offers a comprehensive range of services to transform IT applications, including Application Transformation Services, Mobility Strategic Consulting Services, and Technology Consulting Services. Their expertise in Agile frameworks ensures adaptable, fast, flexible, and effective software development processes. The company provides Inbound Call Center Services, Outbound call center services for sales-focused opportunities, and Back-office Services for customer service excellence. Logica Infotech also offers Intelligent and Orchestrated BPO Services, including Tech Support Services, Market research Services, Medical Records Indexing Services, EMR Indexing Services, HIPAA compliant BPO, and KPO services. With a focus on AI technologies, the company helps automate routine tasks across value chains, improving business efficiency. Their market research services include brand tracking surveys, consumer research, and customer journey analysis. Logica Infotech's solutions are designed to deliver value to clients throughout IT product development.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $10k
TeleMatrix Global empowers businesses to unlock their digital potential through innovative services. With a client-centred approach, the company drives results that enhance online presence and fuel business growth. Services include website development, CRM solutions, digital marketing, and BPO outsourcing. By leveraging the latest technology and IT solutions, TeleMatrix Global helps businesses improve operations, influence productivity, and stay ahead of competitors. Effective communication, extensive research, and a commitment to timeliness are core values that underpin the company's success.
team of 2 - 10 people
2 years of industry experience
rate $50 - $75 / hr
min project budget $1k
Bello Vista Tech is a well-established IT firm offering customized Business Services and Call Center Services at reliable quality and affordable rates. Their team designs client-specific solutions, delivering them successfully to small to medium-sized businesses and startups. By outsourcing their services, companies can focus on what they do best while Bello Vista Tech handles the rest. The company's niche market expertise and rich industry experience enable them to provide innovative solutions for inbound call center in India.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Xplore-Tech is a leading provider of innovative business solutions. With over 15 years of experience, the company has established itself as a trusted partner for businesses worldwide. Xplore-Tech offers a wide range of services, including web and software development, mobile app development, business services, customer service outsourcing, call center services, and sales outsourcing. These services enable businesses to achieve success by improving efficiency, reducing costs, and enhancing customer experience. By leveraging the latest technologies and expertise, Xplore-Tech helps clients navigate the complexities of the digital landscape and stay ahead of the competition. The company's commitment to quality, security, and innovation has earned it certifications such as ISO 9001:2008 and ISO 27001:2005, as well as membership in reputable industry associations like NASSCOM.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
min project budget $1k
CogentHub Pvt. Ltd. is a leading provider of business services that aim to empower businesses to achieve growth and success. Their customer service outsourcing services help clients manage their customer interactions more efficiently, resulting in increased customer satisfaction and loyalty. Their call center services enable businesses to provide exceptional customer experiences, leading to improved brand reputation and revenue. By leveraging the latest technologies and tools, CogentHub Pvt. Ltd. helps businesses streamline their operations, reduce costs, and enhance their overall competitiveness. With expertise in business services, customer service outsourcing, and call center services, they empower businesses to focus on their core strengths and achieve their goals.
team of 101 - 250 people
9 years of industry experience
rate $50 - $75 / hr
min project budget $75k
SoftPointZone Infotech Pvt Ltd is a leading provider of comprehensive digital solutions. The company offers a wide range of services, including web development and designing, e-commerce solutions, SEO, social media marketing, and digital marketing solutions. These services enable businesses to create strong digital presence across the internet, convey an impeccable shopping background to clients, and stay ahead in the fast-paced online marketplace. By leveraging cutting-edge technologies like web applications, mobile applications, and social media platforms, SoftPointZone Infotech Pvt Ltd helps businesses achieve their goals and improve their overall performance.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Callforce Global Technology offers a range of services to elevate business success. Its inbound call center provides highly trained agents who align with customer needs, delivering versatile team extensions with high efficiency. Equipped with the latest tools, the company makes successful marketing calls and provides high-standard trusted professional services. Callforce Global Technology is currently working with India's largest e-commerce conglomerate to onboard 4000+ sellers each month. The company drives business value by partnering with clients to offer a competitive edge in market research companies. With innovative technologies and cutting-edge solutions, Callforce Global Technology helps organizations transform their businesses. Its services include business services, customer service outsourcing, call center services, and sales outsourcing.
team of 2 - 10 people
8 years of industry experience
contact for pricing
min project budget $1k
CodeIntellect AI Solution is a pioneering digital excellence company that drives innovation and commitment. With roots in India and branches reaching the USA and beyond, they lead the digital transformation landscape. They offer a suite of AI-powered services for comprehensive digital transformation, from SEO to website development, social media marketing, call center services, and more. Their expert teams craft personalized strategies, ensuring businesses stand out amidst digital noise and connect with target audiences effectively. By leveraging AI-driven solutions, companies can navigate complex decisions, streamline processes, and chart a course for sustainable growth in the digital age.
team of 2 - 10 people
2 years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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