Your search found 8 companies in Delhi, India offering Call Center Services services!

Leading agencies include WSNE Consulting, Innoventure Fintech Pvt. Ltd., Maxtech Data House Private Limited, Eminenture and Citadel Coworkers LLP. A total of 8 Call Center Services providers in Delhi, India are ready to help. They serve clients such as E-commerce, Finance, IT, Healthcare, Digital Marketing, B2B, BFSI, Retail, Startups and Technology. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Delhi, India is 16,787,941. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$5,800
while min. project budget is $500
based on 8 profiles
Average hourly rate
$41
and starting from $10 / hr
based on 8 profiles
Popular skills
JavaCSS3ReactHTML5Vue.jsPythonDjangoNode.jsAngularWeb Design
Key technical proficiencies
based on found companies
Also specialize in
Business Services (8)Call Center Services (8)Mobile App Development (5)Web & Software Development (5)E-commerce Development (4)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 8 matching agencies

E
Delhi, India

Eminenture is a global leader in business process management and consulting, providing innovative solutions to transform businesses. The company offers a range of services, including customer service outsourcing, call center services, and IT services, to help clients improve their operations and achieve greater success. With expertise in data analytics, digital marketing, and e-commerce development, Eminenture helps businesses maximize their corporate experience and reach new heights. By leveraging its disruptive technologies and innovative approach, the company enables clients to adapt quickly to changing market conditions and stay ahead of the competition. Whether it's back office digitization, data mining-driven patterns, or intelligent decision-making through machine learning and artificial intelligence, Eminenture provides customized solutions that drive business growth and success.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

Innoventure Fintech Pvt. Ltd. is a leading provider of innovative technology solutions. The company offers a range of services to help businesses thrive in the digital age. With expertise in web and software development, mobile app development, e-commerce development, and more, Innoventure Fintech Pvt. Ltd. helps clients improve their online presence and reach new customers. By leveraging cutting-edge technologies such as UI/UX design, SEO, SMM, and mobile and app marketing, the company enables businesses to stay ahead of the competition. Whether it's creating custom web designs, developing scalable software solutions, or providing business services like call center support, Innoventure Fintech Pvt. Ltd. is dedicated to delivering exceptional results. With a strong focus on digital transformation, the company empowers clients to achieve their goals and drive growth.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

C
Delhi, India

Call2Customers.ae provides comprehensive business solutions to Dubai-based businesses. Their services include customer service outsourcing, call center services, and sales outsourcing, which can help improve customer satisfaction and increase revenue. By partnering with Call2Customers.ae, businesses can benefit from increased efficiency and reduced costs. The company also offers back office services, KPO services, and white label services to cater to the diverse needs of clients. With a focus on delivering exceptional results, Call2Customers.ae has established itself as a reliable business center for Dubai businesses.

team of 2 - 10 people

3 years of industry experience

contact for pricing

min project budget $1k

Max BPO provides a range of outsourcing services designed to help businesses grow and succeed. Their customer acquisition & retention services, debt collections services, data entry services, and call center services are tailored to meet the specific needs of each client. By leveraging their expertise in these areas, businesses can focus on their core competencies and improve overall efficiency and productivity. Max BPO's team of experienced professionals is dedicated to providing exceptional service and support, ensuring that clients receive the best possible results. With a focus on innovation and customer satisfaction, Max BPO helps businesses achieve long-term success.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

Omatics Digital & Marketing Pvt. Ltd. provides a range of services to boost online presence, including web development, digital marketing, e-commerce development, and branding. Their expert team crafts tailored strategies to elevate website performance and visibility. With expertise in pay-per-click advertising, search engine optimization, social media marketing, and more, Omatics Digital helps businesses achieve their digital goals. By working systematically with corporate responsibility in mind, they deliver results-driven solutions for startups and small businesses alike.

team of 26 - 50 people

8 years of industry experience

rate $50 - $75 / hr

min project budget $1k

W
Delhi, India

WSNE Consulting provides a comprehensive range of services to help businesses thrive in today's digital landscape. With expertise in Web & Software Development, Mobile App Development, E-commerce Development, and more, they offer tailored solutions that drive results. By leveraging their skills in Digital Marketing, SEO, Social Media Optimization, and IT Services, clients can enhance their online presence, boost sales, and improve operational efficiency. From start-ups to enterprise-level companies, WSNE Consulting delivers exceptional support to ensure businesses reach their full potential.

team of 26 - 50 people

15+ years of industry experience

rate $100 - $150 / hr

min project budget $25k

Sunlightsol Technologies is a premier outsourcing partner for web development and software solutions in India. With expertise in custom software development, end-to-end website solutions, and IT services consulting, the company helps businesses achieve their goals by leveraging cutting-edge technology tools and expert project management. By partnering with Sunlightsol, clients can enjoy personalized software development services, optimized CRM systems, customer support services, and 24/7 maintenance and deployment. This enables businesses to drive informed decision-making, enhance customer experience, and achieve business success through tailored solutions.

team of 2 - 10 people

9 years of industry experience

rate $25 - $50 / hr

min project budget $1k

Citadel Coworkers LLP offers a comprehensive suite of services to enhance every aspect of your operations. From IT services like cybersecurity and cloud computing to non-IT assistance such as customer support and administrative tasks, their expert team is equipped to handle all your back-office needs. With specialization in web & software development, mobile app development, e-commerce development, business services, digital strategy development, call center services, sales outsourcing, they provide custom financial solutions that fit your business needs. Their skilled staff's expertise in graphic and web design, digital marketing, accounting, and IT outsourcing can help boost your brand's appeal, online visibility, and real estate opportunities.

team of 2 - 10 people

5 years of industry experience

contact for pricing

contact for pricing

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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