Best 6 companies in Coimbatore, India for Call Center Services services!

Leading agencies include Stepping EDGE, Vserve Ebusiness Solutions, Infognana Solutions, KG Invicta Services and Seyyone. A total of 6 Call Center Services providers in Coimbatore, India are ready to help. They serve clients such as Healthcare, Finance, Technology, Retail, Startups, Enterprises, Multinationals, Human Resources, Mid-size Businesses and Global Organizations. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Coimbatore, India is 1,050,000. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 6 profiles
Average hourly rate
$25
and starting from $10 / hr
based on 6 profiles
Popular skills
ML systemsMLOps servicesCloud-based toolsDevOps-as-a-ServiceBPCM tools and frameworksStackable virtual development tools
Key technical proficiencies
based on found companies
Also specialize in
Business Services (6)Call Center Services (6)Software Development (4)Mobile App Development (3)E-commerce Development (3)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 6 matching agencies

V
New York, United States

Vserve Ebusiness Solutions offers a wide range of e-commerce services that cater to the unique needs of online retailers. With their expert team, businesses can create and manage their own online stores, leveraging the power of digital marketing to reach a wider audience. From product catalog management to customer support outsourcing, Vserve provides tailored solutions to help clients succeed in the competitive world of e-commerce. By utilizing their services, businesses can streamline operations, automate data processes, and provide seamless customer experiences across channels. This enables them to focus on growing their business, while relying on a reliable partner for all their e-commerce needs.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

K
Coimbatore, India

KG Invicta Services is a comprehensive business process management company that provides services to global enterprises. The company offers expertise in Business Process Consulting and Management (BPCM) services, enabling businesses to focus on their core operations. With experience-centric approach, KG Invicta Services helps clients achieve operational efficiency through end-to-end BPCM services. This results in improved results for businesses, including enhanced customer service, increased productivity, and cost savings.KG Invicta Services also provides call center services, business support services, and software services & automation to help clients succeed in today's competitive market.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

I
Coimbatore, India

Infognana Solutions offers comprehensive services tailored to meet the needs of mid-size and multinationals. The company provides web & software development, mobile app development, e-commerce development, IT services & consulting, and more. With expertise in innovation and process implementation, Infognana Solutions helps businesses connect with customers at every potential touch point, leading to optimized business performances.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Coimbatore, India

Skyrand Technologies offers a range of scalable IT services to help businesses optimize their cloud operations, reduce costs, and streamline operations. With expertise in DevOps, MLOps, and BPO consulting, the company provides developers and teams to support clients' IT departments. Services include automating processes using stackable virtual development tools, standardizing ML systems, and developing web and mobile solutions for startups and enterprises. Skyrand Technologies also offers expert consultation and a talent pool to businesses of all sizes, providing personalized attention to detail and tailored solutions. By leveraging their expertise, clients can achieve higher efficiency, better performance, and faster time-to-market.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

S
Coimbatore, India

Seyyone Software specializes in providing innovative software development, business services, customer service outsourcing, and call center services. Their expertise in medical transcription, EMR scribe, and summarization services enables clients to streamline their operations and enhance patient care. By leveraging Seyyone's solutions, businesses can improve efficiency, reduce costs, and increase productivity. With a strong focus on quality and customer satisfaction, Seyyone has established itself as a trusted partner for healthcare organizations. Their comprehensive services cater to the unique needs of various industries, including healthcare, finance, and more.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

S
Coimbatore, India

At Stepping EDGE, we offer a comprehensive range of services to help businesses thrive in today's fast-paced digital landscape. Our team of experts provides cutting-edge solutions in Mobile App Development, Software Development, E-commerce Development, and Cloud Consulting. By leveraging our expertise, clients can improve their customer engagement, increase operational efficiency, and gain a competitive edge in the market. Our Business Services and Customer Service Outsourcing offerings enable businesses to focus on their core competencies while we handle the day-to-day operations. With our Call Center Services, clients can enhance their customer experience and drive revenue growth. By partnering with Stepping EDGE, businesses can achieve their goals and succeed in today's dynamic marketplace.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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