There are 45 companies in Bengaluru, India offering Call Center Services services!

Leading agencies include ExpertCallers - Outsource Call Center Services, Vserve Ebusiness Solutions, Unee Solutions, Twerlo AI and Consero. A total of 45 Call Center Services providers in Bengaluru, India are ready to help. They serve clients such as Healthcare, Finance, Retail, Technology, Manufacturing, E-commerce, Real Estate, UK, Travel Industry and IT and Technology. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Bengaluru, India is 10,839,725. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$4,206
while min. project budget is $500
based on 45 profiles
Average hourly rate
$22
and starting from $10 / hr
based on 45 profiles
Popular skills
Machine LearningAILMSOdooSIMPLPythonAI ToolsVoice BotRecyclingBlockchain
Key technical proficiencies
based on found companies
Also specialize in
Business Services (45)Call Center Services (45)Customer Service Outsourcing (22)Sales Outsourcing (13)Software Development (8)
Complementary specialties
validated by client feedback
Call Center Services provide skilled agents who handle customer inquiries by phone, email, or chat on behalf of your business. This includes inbound support for questions and complaints, outbound calls for sales or surveys, appointment scheduling, and order processing. Sub-services often cover script development, quality monitoring, agent training programs, workforce planning to match call volumes, and integration with CRM systems to keep customer data in sync.
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Found 45 matching agencies

V
Bengaluru, India

VMG BPO offers a range of services to help businesses manage their customer support tasks efficiently. Their team provides 24/7 outsourcing services, including live chat support, email support, telecalling teams, and virtual assistants. These services enable businesses to connect quickly with potential customers and respond promptly to queries. By leveraging VMG BPO's expertise in business process outsourcing, companies can enhance productivity, improve responsiveness, and reduce operational costs. With tailored teams and bespoke solutions, VMG BPO helps businesses cater to their unique needs and achieve their goals. By adopting these services, businesses can streamline their operations, increase efficiency, and drive growth.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

F
Princeton, United States

With over 18 years of experience, Flatworld Solutions helps businesses across the globe navigate the complexities of modern industries. Their services include mobile app development, software development, testing services, AI development, business services, web design, app designing, call center services, and more. These services can benefit clients by providing a competitive edge, improved efficiency, and enhanced customer experiences. By leveraging cutting-edge technologies like AI, Flatworld Solutions enables businesses to streamline operations, drive innovation, and achieve digital excellence.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

R
San Mateo, United States

Regalix is a leading provider of end-to-end revenue acceleration and sales solutions. By enabling the world's top brands to scale up their marketing, sales, and success operations, Regalix helps businesses unlock predictable growth and maximize revenue potential. With expertise in customer life cycle strategy, innovation, design, and technology capabilities, Regalix delivers exceptional results for clients. The company offers a range of services, including web & software development, maintenance & support, business services, customer service outsourcing, and digital marketing. By leveraging Regalix's RevOps methodology, businesses can shape new workflows, break down silos, and pave the way for collaboration. With best-in-class predictive insights and guidance, Regalix empowers teams to improve product adoption, reduce customer churn, and drive desired business outcomes.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

I
Bengaluru, India

Infosys BPM Limited is a leading provider of business process management services. They help organizations design, transform, and operate their finance functions in a digitally powered environment, maximizing effectiveness and efficiency while enhancing user experience. Their services include AI development, digital strategy development, content marketing, media planning & buying, call center services, and more. By leveraging advanced technologies like AI/ML models and next-gen tech, Infosys BPM enables enterprises to unlock business value across various functions. Their goal is to provide a tool-agnostic and process-centric approach to customers, ensuring reduced time to market, greater accuracy of deliverables, and enhanced return on marketing investments.

team of 1000+ people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

I
Lewisville, United States

Invensis Inc provides end-to-end business process outsourcing services to build momentum for businesses. With over 24 years of experience, they offer a range of services including call center services, revenue cycle management, back office data entry and processing, and custom brokerage. These services enable businesses to enhance efficiency, accuracy, and customer satisfaction. By leveraging Invensis' expertise and technology, companies can stay competitive and achieve their growth initiatives.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

G
Bengaluru, India

GetFriday offers a range of virtual assistant services designed to help busy individuals, startups, and small businesses manage their personal and business needs more efficiently. With over 15 years of experience serving thousands of customers across 80+ countries, GetFriday provides flexible and affordable solutions for managing tasks, handling administrative duties, and providing expert assistance. The company's team of skilled virtual assistants is trained in a wide range of skills and has considerable experience in handling tasks from various clients. GetFriday's services can benefit clients by saving time, increasing productivity, and improving overall business performance.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Noida, India

Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

M
Waltham, United States

MarketOne International is a leading global B2B demand generation agency that offers a range of services to help businesses drive growth and conversions. Their big data & BI, business services, digital marketing, marketing strategy, conversion optimization, call center services, sales outsourcing, and account-based marketing (ABM) solutions are designed to help clients achieve their goals through targeted and effective marketing campaigns. By leveraging their expertise in telemarketing, automation platforms, and marketing analytics, MarketOne International can help businesses overcome common challenges such as migrating marketing automation platforms, optimizing MQLs, and improving customer experience. With a focus on delivering results-driven solutions, MarketOne International is the go-to partner for businesses looking to elevate their demand generation efforts.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Austin, United States

Consero Global offers a comprehensive Finance as a Service (FaaS) model that streamlines financial operations, enabling businesses to focus on strategic growth and decision-making. By leveraging cutting-edge technology, processes, and experienced finance professionals, Consero helps companies achieve precise financial visibility, improve operational scalability, and reduce costs. Consero's services include simplified financial dashboards, real-time transactional level details, support documents, and expert guidance for CEOs and CFOs. With a focus on institutional investor-backed businesses, Consero provides the rigor and sophistication of a Fortune 100 finance and accounting function, allowing clients to drive growth and make confident decisions.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

ExpertCallers - a leading outsource call center services provider, helps businesses achieve customer satisfaction and loyalty. With over 12 years of experience in providing timely and efficient call center outsourcing services, they offer customized solutions for various industries such as Business Services, Customer Service Outsourcing, Email Marketing, Market Research, Call Center Services, and Sales Outsourcing. Their services enable clients to sell more and service better, empowering businesses to win customer relationships. By leveraging their expertise, companies can reinvent their business performance and achieve transformative impact.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

V
New York, United States

Vserve Ebusiness Solutions offers a wide range of e-commerce services that cater to the unique needs of online retailers. With their expert team, businesses can create and manage their own online stores, leveraging the power of digital marketing to reach a wider audience. From product catalog management to customer support outsourcing, Vserve provides tailored solutions to help clients succeed in the competitive world of e-commerce. By utilizing their services, businesses can streamline operations, automate data processes, and provide seamless customer experiences across channels. This enables them to focus on growing their business, while relying on a reliable partner for all their e-commerce needs.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
Bengaluru, India

Cerebra LPO offers innovative solutions to help businesses reduce their environmental footprint. By providing end-of-life e-waste management services, companies can transition from capital expenditure to operational expenditure, minimizing costs and complexities associated with IT device lifecycle. This approach also enables asset recovery, maximizing the value of end-of-life assets through effective reuse or divestment. With a focus on recycling, refurbishing, and remanufacturing, Cerebra LPO aims to become a leading player in making this change possible on a global scale. By adopting sustainable practices, companies can eliminate security, environmental, and financial risks associated with asset disposition.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

min project budget $1k

T
Bengaluru, India

Trupp Global provides a wide range of business services, including customer service outsourcing and call center services. This allows clients to focus on growth targets while Trupp Global handles the workload efficiently and affordably. With expertise in data entry, internet research, transcription services, photo editing, and more, Trupp Global helps businesses streamline their operations. The company's team of professionals ensures that all client needs are met with a high level of quality and customer satisfaction. By leveraging state-of-the-art tools and technologies, Trupp Global delivers results-driven solutions for businesses. From metadata management to online engagement monitoring, the company provides tailored support to help clients succeed.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

E
Taguig, Philippines

Eastvantage provides a range of services to help businesses navigate the complexities of the ever-changing business landscape. Their managed services partner offers expertise in software development, AI development, IT services & consulting, cybersecurity & pentesting, and more. By leveraging their solutions, clients can streamline operations, reduce costs, and enhance their overall performance. With a focus on operational excellence, Eastvantage helps businesses unlock their full potential and achieve success. The company's commitment to innovation and customer satisfaction has earned them prestigious certifications like the Great Place to Work certification and HR Excellence Awards.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

Q
Jaipur, India

QDegrees Services is a company that specializes in creating happy customers and empowering organizations to bring in customer delight and loyalty. Through strategy-driven consulting, they help businesses enhance their end customers' experience. Fueled by curiosity and rooted in research, QDegrees brings the tools, trends, and expertise that arm clients to do more. This includes leveraging CX with custom products and software solutions. By providing these services, QDegrees helps businesses improve customer satisfaction and loyalty. Their team provides a range of services including business services, customer service outsourcing, digital marketing, market research, and call center services. These services benefit clients by improving their overall customer experience, increasing efficiency, and driving growth.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

Vindhya e-Infomedia Pvt.Ltd is a trusted BPO service provider in India. Their steadfast dedication lies in empowering businesses to achieve purpose-driven growth and unmatched scalability. The company consistently delivers excellence in all endeavors, providing precision data management, top-notch customer support, and streamlined back-office operations. By championing sustainability and social responsibility, Vindhya E-Infomedia is a catalyst for positive change. They revolutionize customer engagement with their call center solutions, transform information with data management, and drive informed decisions with analytics. Elevating reach and impact through accessibility solutions, Vindhya is the go-to partner for businesses seeking a dynamic force that understands their vision for a brighter future. With expertise in business services and call center services, Vindhya e-Infomedia Pvt.Ltd empowers businesses to achieve success and innovation.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

K
Coimbatore, India

KG Invicta Services is a comprehensive business process management company that provides services to global enterprises. The company offers expertise in Business Process Consulting and Management (BPCM) services, enabling businesses to focus on their core operations. With experience-centric approach, KG Invicta Services helps clients achieve operational efficiency through end-to-end BPCM services. This results in improved results for businesses, including enhanced customer service, increased productivity, and cost savings.KG Invicta Services also provides call center services, business support services, and software services & automation to help clients succeed in today's competitive market.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

T
Dubai, United Arab Emirates

Twerlo AI offers a comprehensive business communication platform that integrates seamlessly with WhatsApp. This platform provides numerous benefits to businesses, including free chatbots, unlimited team accounts, and easy tracking of available drivers. With Twerlo AI, businesses can manage all their WhatsApp chats from a single unified number, communicate with customers effectively, and automate conversation and queries with AI bots. The platform is suitable for various industries such as healthcare, real estate, e-commerce, and non-governmental organizations.

team of 2 - 10 people

7 years of industry experience

rate $25 - $50 / hr

min project budget $1k

This leading consulting firm offers a comprehensive range of services to help organizations thrive in today's fast-paced digital landscape. Their team of experts provides tailored solutions, leveraging the latest technologies and frameworks to drive business growth and success. With expertise in digital marketing, IT certifications, project management, data analytics, and more, Technovids Consulting Services empowers clients to unlock their full potential. By providing cutting-edge training programs, recruitment services, and innovative technology solutions, this company enables businesses to stay ahead of the curve and achieve their goals.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

Shakti Enterprise Translation Services delivers high-quality, culturally relevant language solutions to clients across various industries. With a strong network of native translators and state-of-the-art technology, the company provides customized translation, localization, and content creation services. By leveraging their expertise in Indian and foreign languages, Shakti Enterprise helps businesses effectively communicate with global consumers, ultimately enhancing brand reputation and customer satisfaction. The company's services include business services, call center services, document translation, website translation, multilingual SEO, software localization, desktop publishing, transcription, interpretation, and voice-over services.

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

U
Stafford, United States

Unee Solutions offers a comprehensive range of services to help businesses streamline their operations. Their lead generation and inside sales services provide high-quality leads for sales teams, while their customer service outsourcing and digital marketing solutions engage prospects and drive revenue. By leveraging their cost-efficient operational model, clients can focus on their core business and grow their businesses globally. With expertise in leading industries such as technology and finance, Unee Solutions delivers end-to-end solutions that meet the specific needs of each client.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

P

Proziod Analytics Pvt Ltd specializes in IT Staff Augmentation, Business Services, Customer Service Outsourcing, Social Media Marketing, Pay Per Click, Call Center Services to enhance business productivity and profitability. These services empower clients to scale efficiently, increase ROI, and reduce costs. By leveraging technological advancements and back-office solutions, Proziod helps businesses streamline operations, improve quality, and build competence. The company's goal is to provide customized solutions that meet individual client needs, ensuring sustainability and continuity of business administrative functions.

team of 26 - 50 people

9 years of industry experience

contact for pricing

min project budget $1k

L
Bengaluru, India

Livprop provides expert live chat services to the realty industry, enhancing customer engagement and lead generation. Their skilled agents cater to users based on landing pages, sparking interest in specific projects. By operating 100,000+ chats monthly, Livprop captures 50,000 leads, boosting conversion rates by up to 15%. With a comprehensive package, Livprop helps clients improve their marketing ROI and acquire high-quality leads. The company's real estate engagement package includes expert chat agents working shifts in a 24/7 basis, providing visitors with personalized greetings and lead generation.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

T
Bengaluru, India

Transact Global provides expert BPO services to businesses, including software development, business services, and call center services. With over 15 years of experience, they offer tailored outsourcing solutions to help businesses increase revenue growth and improve customer experience. Their team has expertise in handling diverse BPO functions, from customer service and technical support processes. By leveraging technology with a human touch, Transact Global delivers dependable outbound call center services that meet the needs of various industries. Whether it's medical billing outsourcing, healthcare BPO, or retail outsource, they have the answers to your business process questions. Their proven track record speaks volumes about their ability to deliver results.

team of 501 - 1000 people

15+ years of industry experience

rate $50 - $75 / hr

min project budget $5k

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Understanding call center services and their impact on your business

Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.

Industry overview and current trends

The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.

Common questions when selecting a call center provider

  • What is your experience in our industry?
  • How do you ensure data security and privacy?
  • What are your response time guarantees?
  • Can you integrate with our existing CRM and business tools?

Key benefits and pitfalls to consider

Benefits:

  • Enhanced customer experience through skilled, well-trained representatives
  • Scalable support that adapts to seasonal demands
  • Reduced operational costs and overhead

Pitfalls:

  • Potential disconnect between business culture and outsourced representatives
  • Data security risks if proper security measures aren't implemented
  • Hidden costs or unclear pricing structures

Typical project timeframe and essential technologies

Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.

Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.

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