Leading agencies include Freight Design, Bill Gosling Outsourcing, Time Assistant, 1Call Direct and Clyde Offices. A total of 10 Call Center Services providers in Glasgow, United Kingdom are ready to help. They serve clients such as Retail, ECommerce, Technology, Businesses, Individuals, Third sector, Small Business, Consumer sector, Small Businesses and Mobile Operators. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Population of Glasgow, United Kingdom is 606,340. Average local salaries are around $38,440, reflecting market rates.
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Found 10 matching agencies
This renowned outsourcing firm has been in operation since 1955, offering an array of services to enhance business efficiency. Their expertise encompasses AI Development, Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By partnering with Bill Gosling Outsourcing, clients can benefit from streamlined operations, increased productivity, and improved customer satisfaction. The company's commitment to innovation and agility enables it to stay ahead of the curve in the ever-evolving business landscape. With a focus on trust, transparency, and creativity, they help their clients soar to new heights. Whether it's Accounts Receivable Management or Live Chat support, Bill Gosling Outsourcing provides tailored solutions that meet the unique needs of each client.
team of 501 - 1000 people
70+ years of industry experience
contact for pricing
min project budget $10k
This company provides high-quality B2B lead generation services, telemarketing, and appointment setting to help businesses smash their sales targets. Their team of experienced professionals uses a proven approach to identify and engage with qualified decision-makers, resulting in increased conversions and revenue. With a strong focus on accuracy and reliability, they guarantee 98% accurate data and offer flexible cleansing and customization options. By outsourcing lead generation services to The Lead Generation Company, businesses can focus on converting leads into new customers and driving growth.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
999 Design combines decades of branding expertise with data-led digital transformation to create intelligent brands that connect with consumers. By leveraging Business Services, Web Design (UI/UX), Branding, Search Engine Optimization (SEO), Digital Strategy development, and Call Center Services, clients can achieve tangible results and drive success. With a proven track record of 17 DBA awards and 17 Design Effectiveness Awards, 999 Design is a strategic branding consultancy that delivers compelling content and actual results for its clients.
team of 26 - 50 people
40+ years of industry experience
rate $100 - $150 / hr
min project budget $10k
Clyde Offices provides a range of virtual office services, ideal for businesses and individuals looking to establish a professional presence. The company offers mailing address and registered office facilities, as well as mail forwarding services. This allows clients to receive mail on their behalf and have it forwarded to them securely. Additionally, Clyde Offices provides telephone answering services, allowing clients to never miss a call again. The company also offers virtual assistant support, which can carry out a wide range of admin tasks to help free up client time. With its city centre location in Glasgow, Clyde Offices is an ideal solution for businesses and individuals looking to establish a professional presence.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Freight Design provides a comprehensive range of services to help businesses thrive. Their web design services enable companies to create visually appealing and user-friendly websites that drive engagement and conversions. With expertise in UI/UX, branding, and digital strategy development, Freight Design helps businesses establish a strong online presence. Their call center services provide 24/7 support to clients, ensuring timely resolutions and exceptional customer experiences. By leveraging search engine optimization (SEO) techniques, Freight Design improves visibility and drives organic traffic to their clients' websites. This enables businesses to reach new audiences, generate leads, and ultimately drive revenue growth. Freight Design's solutions benefit businesses by improving online visibility, driving conversions, and enhancing customer experiences.
team of 2 - 10 people
20+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
3x1 Public Relations is a results-driven agency providing award-winning strategic communications. They focus on corporate and consumer PR, employee engagement, digital marketing, search engine optimization, web design, branding, call center services, and digital strategy development. These services help clients capture their brand, build online conversations, generate sales, and adapt to social media changes. With experience and talent in creating effective integrated communications campaigns, 3x1 brings together creativity, attention to detail, and professionalism.
team of 2 - 10 people
20+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Time Assistant helps small businesses save time by providing a range of virtual assistant and call center services. Their team can carry out admin tasks, answer company calls, arrange meetings, and provide live chat support to engage with website visitors. This allows business owners to concentrate on growing their business. Time Assistant's services can free up valuable time, increase sales, and improve customer experience.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
1Call Direct is Scotland's No. 1 Call Centre, providing expert call centre solutions to UK businesses since 1988. With over 30 years of experience, they have worked with major utility, mobile, home phone, and broadband providers. Their services include professional sales contact centre management, in-house recruitment and training teams, high-quality M.I and campaign management, and experienced QA and compliance teams. These solutions help UK businesses achieve their targets, protect their brand, and deliver high-quality customer service. 1Call Direct uses Asterlogic AgenTrak for real-time agent monitoring and analytics, driving campaign performance and compliance.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
Go-Centric Limited provides a range of services to help businesses thrive in the digital age. Their mobile app development services enable companies to create tailored applications that meet their specific needs. By leveraging software development expertise, they can optimize business processes and improve efficiency. Go-Centric's DevOps solutions ensure seamless integration and deployment of applications, allowing businesses to focus on innovation. Additionally, their customer service outsourcing and call center services provide 24/7 support to clients. These services enable companies to maintain a strong online presence and respond promptly to customer inquiries. By partnering with Go-Centric Limited, businesses can benefit from improved customer satisfaction, increased productivity, and enhanced competitiveness in the market.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Taskaler delivers exceptional business process outsourcing solutions to help businesses achieve more. The company provides a range of services including customer service outsourcing, animation and multimedia, call center services, maintenance & support, and business services. These services enable businesses to enhance their customer experience, maximize business outcomes, and minimize costs. Taskaler's technology-backed solutions are scalable, quality-driven, and deliver precise results. With over 20 years of experience in retail and eCommerce, Taskaler co-creates effective solutions that leverage expertise in these areas. The company's bespoke business process solutions serve to enhance lifecycle experiences and outcomes for customers. Taskaler's solutions also elevate customer care during peak periods, ensuring a seamless user experience. By partnering with Taskaler, businesses can level up their user experience and achieve more.
team of 26 - 50 people
4 years of industry experience
contact for pricing
min project budget $10k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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