Leading agencies include Professionalisation Limited, Lansons Communications, Integreon, Firstsource Solutions and NetTrackers. A total of 84 Call Center Services providers in London, United Kingdom are ready to help. They serve clients such as Healthcare, Financial Services, Retail, Finance, Manufacturing, Technology, Legal, Travel, Insurance and Education. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Population of London, United Kingdom is 8,908,083. Average local salaries are around $38,440, reflecting market rates.
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Found 84 matching agencies
8x8 provides a comprehensive suite of cloud-based communications solutions, empowering businesses to deliver exceptional customer experiences and keep agents engaged. The company's contact center and cloud communications platform offers integrated features such as voice, video, chat, and embeddable communications. With its commitment to reliability and security, 8x8 ensures seamless communication for teams across all industries. Its trusted technology partner ecosystem enables supercharged business workflows with Microsoft Teams and Salesforce integrations. By adopting 8x8's unified journey analytics, businesses can make informed decisions with end-to-end encryption and compliance standards. The company's global network and reach provide enterprise-grade communications and collaboration capabilities.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
Audience2Media provides innovative and bespoke approach to brand campaign strategy. The company's research team translates patterns from deep online and offline data to guide a more informed, effective, and competitive campaign strategy. By assessing online presence, content strategy, and competitor analysis, Audience2Media enhances digital presence and boosts online visibility. The company also delivers real-time psychographic data of target audience segments and aligns brand perfectly with right online trends, conversations, and sentiments. With pioneering technology, Audience2Media reads algorithms to translate terabytes of data into actionable insights. The company's experts build brand affinity by tailoring core messages and delivering authentic content to multiple diverse audience segments. With online panel reach of 150m people globally, Audience2Media provides competitive edge to power growth. By empowering clients with insightful data, Audience2Media enables them to grasp intricacies of their audience, craft exceptional content and headlines, and make critical business decisions backed by valuable evidence.
team of 2 - 10 people
15+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
NICE inContact empowers businesses to deliver seamless, frictionless customer experiences through its cutting-edge Cloud Contact Center Solutions. With a comprehensive suite of products including CXone, Workforce Engagement Management, and Journey Orchestration, NICE enables organizations to drive operational efficiency, boost revenue growth, and enhance customer satisfaction. By leveraging advanced AI technologies such as Enlighten Copilot and Autopilot, businesses can automate tasks, improve agent productivity, and deliver personalized experiences. Whether in Telecommunications, Financial Services, Healthcare, or other industries, NICE's solutions help companies create a better customer experience, drive loyalty, and achieve their business objectives.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Dunnhumby helps retailers and brands unlock the value of data to create engaging experiences that put the customer first. The company provides a range of services including business services, web design, branding, search engine optimization, digital strategy development, and call center services. These services enable clients to plan, execute, and measure the impact of retail media operations, put customer data at the heart of every decision, and create comprehensive customer views with shopper dynamics, preferences, and trends data. By harnessing customer data science, companies can improve margins, optimize operations, increase engagement, maximize revenue, and launch relevant campaigns. Dunnhumby's all-in-one platform, dunnhumby Sphere, supports advanced data science and puts the customer at the center of every decision.
team of 501 - 1000 people
30+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Insight Global provides a range of services to empower businesses and individuals. With expertise in software development, big data & BI, AI development, IT services & consulting, cloud consulting, IT staff augmentation, business services, customer service outsourcing, call center services, the company helps clients achieve their goals. By leveraging its staff and talent solutions, Insight Global enables businesses to focus on what matters most - growing their operations and driving success. The company's commitment to purpose, shared values, and growth sets it apart from others in the industry.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Firstsource Solutions is a digital-forward, people-first business process solutions company that helps businesses achieve more by combining the latest technologies, human capabilities, and industry expertise. They provide a range of services including Big Data & BI, Business Services, Customer Service Outsourcing, Call Center Services, which enable clients to create powerful customer experiences and drive revenue growth. By leveraging AI and machine learning, they help companies transform their operations, improve efficiency, and reduce costs. With a strong focus on innovation and customer satisfaction, Firstsource Solutions is trusted by global brands, niche players, and start-ups to fuel their digital transformation.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $100k
Language Connect enables businesses to communicate effectively on a global scale. The company provides language services tailored to individual organisations and projects. This includes market research, call center services, and ecommerce solutions. Language Connect's sector specialisms allow it to deliver projects and solutions suited to various industries. With its global network of linguists and international offices, the company supports businesses across their entire localisation journey.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Intradiem provides AI-powered contact center automation solutions that prioritize people and maximize productivity. By integrating with ACD and WFM systems, their technology offers real-time support to frontline agents. This approach helps teams perform better. Intradiem views customers as long-term partners, committed to delivering solutions that ensure ongoing success. The company is dedicated to making a positive impact by prioritizing a people-centered culture. With their contact center automation platform, clients can reduce attrition and improve teams' performance.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
FX Digital creates premium quality OTT applications for smart TVs, Roku, Amazon Fire TV, Playstation, and Xbox. Their bespoke and customisable apps enhance customer engagement. With rigorous QA and testing, they ensure high-quality solutions. FX Digital's services include web and software development, monetisation strategies, TV UI design, UX and user research, and more.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $25k
MarketOne International is a leading global B2B demand generation agency that offers a range of services to help businesses drive growth and conversions. Their big data & BI, business services, digital marketing, marketing strategy, conversion optimization, call center services, sales outsourcing, and account-based marketing (ABM) solutions are designed to help clients achieve their goals through targeted and effective marketing campaigns. By leveraging their expertise in telemarketing, automation platforms, and marketing analytics, MarketOne International can help businesses overcome common challenges such as migrating marketing automation platforms, optimizing MQLs, and improving customer experience. With a focus on delivering results-driven solutions, MarketOne International is the go-to partner for businesses looking to elevate their demand generation efforts.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Lansons Communications is a communications and reputation management consultancy that helps organisations, individuals, and communities achieve their goals. With expertise in branding, video production, digital marketing, PR services, and call center services, Lansons provides tailored solutions to transform reputations and perceptions. By leveraging insight and strategic courage, Lansons delivers definitive moments that define clients' toughest challenges. The company's capabilities include delivering results-driven communication strategies, creating engaging content, and building strong relationships with stakeholders. With a focus on agility, insights, and social responsibility, Lansons continues to play a role in society, championing gender equality and racial equity. As an award-winning employer, Lansons prioritises its people and gives back to individuals and communities, aiming for net positive impact.
team of 101 - 250 people
30+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Ikaora is a full-service creative agency that helps businesses shine online. With expertise in web & software development, mobile app development, e-commerce development, testing services, virtual reality / augmented reality development, IoT development, branding, graphic design, video production, and more, Ikaora's team of experts collaborates with clients to bring their ideas to life. By providing tailored solutions, they help businesses save time, reduce costs, and achieve a strong online presence.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
Rabbit & Pork is a leading provider of voice technology solutions, helping clients unlock the full potential of Amazon Echo smart speaker devices. Their expertise in Alexa Smart Properties allows them to integrate voice technology into various industries, including hotels, sports stadiums, and senior living properties. By leveraging voice technology, businesses can enhance customer satisfaction, revenue, and staff efficiency. Rabbit & Pork's services also include digital marketing, software development, mobile app development, AI development, business services, customer service outsourcing, call center services, and digital strategy development. Their solutions are designed to provide a seamless user experience and drive business growth.
team of 26 - 50 people
7 years of industry experience
rate $100 - $150 / hr
min project budget $5k
Sourcefit provides customized offshore and nearshore staffing solutions to help businesses lower costs and improve efficiency. With a focus on web and software development, big data and BI, business services, and more, Sourcefit empowers clients to build dedicated teams that drive long-term value. By offering flexible part-time options and no locked-in contracts, Sourcefit helps businesses thrive in today's competitive landscape. From IT to finance, healthcare, retail, e-commerce, legal, real estate, telecom, and advertising, Sourcefit supports a wide range of industries with expertise and dedication.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
min project budget $1k
Professionalisation Limited offers expert business support and scaling solutions to help businesses professionalise and scale efficiently. Their team of experienced business experts provides hands-on support, including business consulting, contract advice, bookkeeping, and more. With a simple pricing structure and flexible services, Professionalisation helps businesses like yours to improve their operations, increase productivity, and achieve long-term success. By partnering with Professionalisation, businesses can gain access to expert knowledge, tools, and resources to drive growth and profitability.
team of 2 - 10 people
4 years of industry experience
rate $25 - $50 / hr
contact for pricing
NetTrackers offers a range of expert digital marketing solutions, including SEO, social media management, and content creation. Their services help businesses increase their online presence, drive more traffic to their website, and ultimately boost sales. With years of experience in the industry, NetTrackers has developed a deep understanding of what works best for businesses like yours. From keyword optimization to email marketing, they provide tailored solutions that meet the unique needs of each client. By partnering with NetTrackers, businesses can stay ahead of the competition and achieve their online goals.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
COREations is a leading digital marketing agency that provides comprehensive solutions to businesses of all sizes. With expertise in web and software development, mobile app development, e-commerce development, and more, the company helps clients streamline their operations, increase leads, and grow their business. By leveraging its partnership with top technology providers like Google Cloud, Microsoft, and Zoho, COREations delivers tailored digital solutions that meet the unique needs of each client. From creating attractive websites and high-converting apps to providing SEO and social media marketing services, the company's team of experts works closely with clients to achieve their business goals. With a focus on client success and a commitment to delivering exceptional results, COREations has established itself as a trusted partner for businesses worldwide.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
This company provides high-quality B2B lead generation services, telemarketing, and appointment setting to help businesses smash their sales targets. Their team of experienced professionals uses a proven approach to identify and engage with qualified decision-makers, resulting in increased conversions and revenue. With a strong focus on accuracy and reliability, they guarantee 98% accurate data and offer flexible cleansing and customization options. By outsourcing lead generation services to The Lead Generation Company, businesses can focus on converting leads into new customers and driving growth.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Tovie AI empowers businesses to drive growth and customer engagement. With expertise in AI development, virtual reality and augmented reality development, IT services & consulting, business services, call center services, Tovie AI helps companies optimize their operations, enhance user experience, and fuel digital transformation. The company's conversational AI solutions, powered by IBM Cloud for Financial Services validation, cater to businesses of all sizes. By leveraging Generative AI, Tovie AI enables companies to unlock new revenue streams, improve customer insights, and drive business innovation.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
Lead Gen Dept. offers comprehensive B2B lead generation services to tech and SaaS companies, helping them grow their businesses through targeted campaigns and automated processes. By outsourcing business development tasks, clients can save time and focus on high-leverage activities. The company's team of experts uses cutting-edge tools and techniques to identify and engage with ideal prospects, resulting in a consistent flow of high-quality leads. With Lead Gen Dept., businesses can accelerate their sales growth and expand their customer base without investing in costly internal teams.
team of 2 - 10 people
6 years of industry experience
rate $100 - $150 / hr
min project budget $5k
Quantanite helps businesses achieve revenue growth through AI-powered demand and lead generation services. Designed to be tailored to each client's needs, these services simplify operations and improve customer experiences, allowing clients to focus on their core activities. By combining human expertise with Generative AI and Large Language Models, Quantanite enables its customers to navigate complex challenges and unlock the full potential of technology. With a focus on compliance and operational excellence, Quantanite provides trusted partnerships that make CX and business operations more accurate, scalable, and cost-effective. This approach has been successful in various industries, including customer service outsourcing, call center services, sales outsourcing, and business services.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
CALLCARE provides exceptional call handling and answering services to businesses. Their UK-based contact centre solution offers 24/7 support to optimize customer experience management. With their multichannel approach, CALLCARE helps companies focus on core operations while providing complete customer satisfaction. Their tailored solutions are designed to address the unique needs of each business, ensuring maximum efficiency and growth.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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